Paul is great and I would definitely recommend him having used him for a couple of years now. Booking is easy, communication leading up to the appointment is just right and he comes when he says he w... See more
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Our lead engineer Paul has over 30 years trade experience and set up Heat Care South Boiler Service back in 2001. Paul is a manufacturer trained engineer who specialises in the service and repair of gas boilers. Paul also undertakes Landlords gas certificates. Most boilers are still serviceable, Paul carries spare parts for Worcester, Vaillant, Glow Worm, Ideal, Baxi and Potterton even some of the older obsolete parts. Although not coming round to sell you a new boiler Paul can advise on the latest A rated high efficiency boilers if your existing boiler is to old or unsafe to economically keep servicing or repairing.
Contact info
6 Braemar House, 10 Manor Road., TW11 8BQ, Teddington, United Kingdom
- Tel 07825 201431
- info@heatcaresouth.co.uk
- heatcaresouth.co.uk
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Gas boiler replacement
These guys replaced my gas boiler. A very speedy, professional and friendly service. I always use them for my annual service and they're always reliable and trustworthy.
What great service!
Our new boiler was installed by Heatcare South 6 years ago and since then Paul has come each year to service it. We receive a reminder each year that the service is due, we arrange a date and we are always pleased to see Paul who is a pleasure to deal with. We would recommend Heatcare South to anyone planning to have a new boiler installed or to have their current boiler serviced. Heatcare South every time for us!
Great service
Great service. Paul the engineer turned up on time and did a great job.
Boiler replacement
We have been using Heatcare South for many years to service our boiler, which has finally come to the end of its life. Paul organised the replacement of the boiler and pump etc including a full system flush. The work was carried out very efficiently by Ben with all rubbish cleared and the system fully tested and running in a couple of days. I would highly recommend this company and have already booked a service for the new boiler next year.
First class service...
Was recommended Heatcare South by a neighbour of mine when our old boiler had been condemned by the gas board. Paul came round had the parts on his fan and fixed the issue when I had been told the parts were obsolete. A life saver would definitely use again.
Additional costs could have been avoided
Called Heat Care South to fix our old boiler which had stopped working. After a few hours and a cost of £400, the boiler was again working. We were offered to replace a couple of parts that were damaged. We assumed that after having worked on our boiler, Paul would know the work required to replace the parts and went ahead. That was a big mistake! He came back and after some time and several calls to the manufacturer, we were told that he could not replace the parts as it would involve removing other parts to have access to the broken parts; however, we were charged another £156. For someone with 40 years’ experience and having already worked on our boiler a few weeks before, this additional cost could have been avoided. We are not happy at all!

Reply from Heatcare South Boiler Service
One in a million!
Paul has been servicing my boiler for twenty years. Couldn’t manage without him. Totally trustworthy and a brilliant engineer!
Great service …
Great service from Hollie in the office who responded to my enqiry and kept me updated on my appointment. Paul came out and serviced my 15yr old boiler. It was leaking CO and he showed me the readings. He was able to repair whilst out and did a tidy and efficient job. Would recommend and use services again.
Professional, Potterton knowledge old boiler fixed
Paul came out to see my 20 year old Potterton boiler and had excellent knowledge and was able to fix it within the allocated hour call out. He was really professional and great communication both from him and Holly his booking agent. Very fair prices and would highly recommend.
A true professional at work
I have a tenant who is difficult to track down, Paul stayed with it and following a need to place the boiler again coordinated the install. Very satisfying
to believe you can leave the job in the hands of a true professional.
Trustworthy, reliable professional
For my annual boiler service I use Paul at Heatcare South. He is easy to book an appointment with and comes when you expect him to. He has reliably serviced my boiler for a number of years and I have found him to be trustworthy and good value.
Professional, Friendly Service
Heatcare provided a seamless service, from efficient booking to post-service customer care. Paul, who serviced the boiler, was punctual, knowledgeable and polite. I'm very pleased with the service and I'll use Heatcare from now on. Highly recommended.
Reliable and responsive
Paul is responsive, helpful and reliable. He has helped me with my boiler a few times in the last few years finding the issue quickly and resolving it on the same day. I've been going to Paul for nearly 6 years now and he's never let me down.
Booked landlord gas safety check which…
Booked landlord gas safety check which was completed on time.
A good job
Paul came within a few hours, fixed the problem and was polite and efficient as usual
Excellent!
The engineer was great at really…
The engineer was great at really explaining what was wrong and how it should be approached. Sensible, and understandable assistance.
Great company
Great company, booked for a yearly service. Booking was straight forward, service carried out efficiently. We will 100% be using Paul again and would highly recommend anyone else to use Paul at Heatcare South.
Fabulous service…..sorted a problem in…
Fabulous service…..sorted a problem in 5 minutes which others had been flummoxed by! Great communication from Hollie…..thank you!
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