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Rated 1 out of 5 stars

I ordered gold baubles and the ones received can only be described as yellow, bright yellow. Not what I was expecting at all. I was also overcharged, which I had to point out, and they said I woul... See more

Rated 1 out of 5 stars

Appalling customer service, bought a ceramic napkin tray and was full of defects - black spots, running paint and defected ceramic. Customer service couldn’t apparently see the defects but yet sa... See more

Rated 5 out of 5 stars

Wow heavenly homes and gardens is an absolute treasure trove of goodies! You could spend hours wandering around the shop, and the website is equally enjoyable! I have loved every purchase from this et... See more

Rated 1 out of 5 stars

I ordered a brass tea strainer which was sent pretty quickly after ordering. Unfortunately the item was damaged so I emailed customer service with two images attached and a request on how to proceed w... See more

Company details

  1. Decoration and Interior Design Store
  2. Florist
  3. Interior Designer

Information provided by various external sources

Heavenly Homes and Gardens specialise in Realistic faux flowers and heavenly home decor.


Contact info

2.2

Poor

TrustScore 2 out of 5

128 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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2.2

All reviews

(128)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Shopping Experience

Purchased 3 Artificial Burgundy David Austin Rose Stems & a Chara Glass Vase with Brass Neck - Hammered. Delighted with both flowers & vase. Prompt delivery & excellent packaging.

Excellent first shopping experience with Heavenly Homes & Gardens.

March 20, 2021
Unprompted review
Rated 5 out of 5 stars

Really like these garden stake candle…

Really like these garden stake candle holders but can be used for any solar jight good delivery service and well packaged I pleased you use heroes it is specialy good service in our area take care stay safe thank you

March 20, 2021
Unprompted review
Rated 5 out of 5 stars

I had been searching high and low for a…

I had been searching high and low for a mustard coloured plant pot that would be a perfect size for potting up my Pilea plant. This was the perfect colour as it was muted and not too bright. It was also the perfect size. The delivery was very fast and came in recyclable packaging. Very happy with this purchase!

February 27, 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful products, Wonderful Service!

I’ve ordered many items from Heavenly Homes and gardens over the years. Jade and her team are all wonderful, providing excellent customer service at all times. Nothing is too much trouble. Super speedy delivery too!

February 27, 2021
Unprompted review
Rated 5 out of 5 stars

Bought this for my mountain chalet in…

Bought this for my mountain chalet in the rust . Amazing and now waiting for the fairy lights to arrive for the walk art . So efficient as ordered one day and arrived the next . Really excited to visit the shop when we are released from lockdown and when next in Ross on Wye . Thank you . Mary

February 20, 2021
Unprompted review
Rated 5 out of 5 stars

Lovely Shop, Gorgeous Products!

I recently bought some decorative stars to hang on my staircase wall, but have also bought a wall hanging and things for the garden. I love this company, they have a fantastic range of products. The items always arrive very promptly. I've relied on their online shop during lockdown, but hope to visit them when safe to do so!

February 20, 2021
Unprompted review
Rated 5 out of 5 stars

Quality retailer

I'm really happy I stumbled across this company. Ordered a lovely planter from them and everything about the process was hassle free. I originally ordered a smaller one which I returned for the next size up and again, it was a simple process and I was refunded almost straight away. I'll definitely keep an eye out for other gorgeous homeware on their website in future.

February 20, 2021
Unprompted review
Rated 5 out of 5 stars

I absolutely love my items I bought off…

I absolutely love my items I bought off you...and really speedy delivery...I'm looking on ur sight as I am writing this reveiw ....I will definitely be ordering loads more ...thankyou...ur site is so different and special.

February 20, 2021
Unprompted review
Rated 5 out of 5 stars

Nkuku stars

A great service. I am delighted with my products which arrived promptly and were really well-packaged. The stars are exactly how described. Thank you, I wouldn’t hesitate to order from you again.

February 7, 2021
Unprompted review

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