Good at communication and service. Unreasonably expensive! First service is advertised at 30.000km but my car needed at 16.000 even if I drove 7000km on highway
Company replied
Location
Switch locationMercuriusweg 9, 2516 AW Den Haag, NL
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See what reviewers are saying
Hele goede ontvangst netjes te woord gestaan en uitstekend verder geholpen. Klasse en keep up the good work !!
Company replied
Got my new Ford mustang machE, the buying experience was great, and communication on delivery dates was excellent.
Company replied
I bought my Kuga a week ago and i have only good word for the sellers at Hague showroom.
Company details
About Ford-dealer Hedin Automotive - Den Haag
Written by the company
Hedin Automotive: jouw partner in mobiliteit
Hedin Automotive is een van de grootste automotiveconcerns in Nederland. Bij ons kun je een auto kopen, leasen en huren. Daarnaast verzorgen wij (merk-erkend) schadeherstel, bedrijfswageninrichting en kunnen we je auto naar wens bestickeren. Uiteraard onderhouden we je auto, repareren we hem als dat nodig is en draaien wij onze hand niet om voor een bandenwissel of APK. Kortom Hedin Automotive is een allround autobedrijf.
Wij helpen je graag om mobiel te zijn én blijven.
Contact info
Mercuriusweg 9, 2516 AW, Den Haag, Netherlands
4.5
Excellent
468 reviews
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Good at communication and service.
Good at communication and service.
Unreasonably expensive!
First service is advertised at 30.000km but my car needed at 16.000 even if I drove 7000km on highway
August 12, 2026
Reply from Ford-dealer Hedin Automotive - Den Haag
Dear sir/madam,
Thanks for your feedback on our communication and service. We are happy to hear that everything was good at that point. We are sorry to hear you weren't happy with the costs. Maintenance should be done once a year or every somewhat kilometers which ever one you reach first. We do our best to keep your car in the best condition.
Kind regards,
Stephan from Hedin Automotive
Keep Up the good work.
Hele goede ontvangst netjes te woord gestaan en uitstekend verder geholpen. Klasse en keep up the good work !!
July 10, 2026
Reply from Ford-dealer Hedin Automotive - Den Haag
Beste Raquel,
Fijn om te horen dat je goed bent ontvangen en netjes te woord bent gestaan. Dank voor de review.
Met vriendelijke groet,
Julian van Hedin Automotive
Great sellers
I bought my Kuga a week ago and i have only good word for the sellers at Hague showroom.
April 26, 2024
Unprompted review
No surprises, normal costs.
No surprises. Work carried out on time and at the agreed costs. The friendliness of the staff helped raise the score. Thanks Ford Den Haag.
April 5, 2023
Reply from Ford-dealer Hedin Automotive - Den Haag
Beste Darryl Bromfield,
bedankt voor je beoordeling. Wij en onze collega's van de Ford-vestiging zijn er heel blij mee. We zien je graag weer en dan gaan we voor de 5*!
Met vriendelijke groet,
André van Hedin Automotive
Good service
Got my new Ford mustang machE, the buying experience was great, and communication on delivery dates was excellent.
December 31, 2022
Reply from Ford-dealer Hedin Automotive - Den Haag
Dear Dariia,
Thank you for this nice review. I wish you much driving pleasure and safe miles in your new Ford Mustang.
Kind regards,
Justin from Stern
Top Service!
October 24, 2022
Reply from Ford-dealer Hedin Automotive - Den Haag
Beste meneer/mevrouw,
Fijn om te lezen dat u tevreden bent. Bedankt voor uw review.
Met vriendelijke groet,
Stephanie van Stern
Reply from Ford-dealer Hedin Automotive - Den Haag
Dear S. Organ,
Thank you for this review! Good to hear you are satisfied.
Kind regards,
Stephanie from Stern
Mevrow
The service undertook all the mentioned concerns, APK and more. I am Satisfied as always with the outcome of the service.
Thank you!
September 19, 2022
Reply from Ford-dealer Hedin Automotive - Den Haag
Dear A. Edozie,
Thank you for your review. I am happy to see that you are satisfied with our service.
Kind regards,
Tamara, Stern
Service is perfect
March 7, 2022
Reply from Ford-dealer Hedin Automotive - Den Haag
Beste S. Gorter,
Hartelijk dank voor deze mooie review. Fijn om te lezen dat alles naar wens is verlopen.
Met vriendelijke groet,
Stephanie van Stern
Bij de ford is altijd perfect ga zo door
March 5, 2022
Reply from Ford-dealer Hedin Automotive - Den Haag
Beste Toon,
Bedankt voor deze mooie beoordeling. Fijn om te lezen dat u tevreden bent. Veel veilige kilometers gewenst.
Met vriendelijke groet,
Stephanie van Stern
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