Avoid avoid avoid I was lucky I got the items but canvas ripped frame broken they tried to insult me by saying I have to put frame together I am aware of that but when two pieces of the frame are brok... See more
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See what reviewers are saying
Needed a new hobby, saw these and thought why not! Sent for 3, came within stated time, well packaged, easy to iron on reverse before starting, paint covers well, if number is a bit dark, if using a... See more
Order's do not arrive. They claim to have delivered them and will not refund. I have left negative reviews on all three kits I ordered and never received weeks ago and all these reviews have not be... See more
I made 2 separate order for 6 paintings in total. Ive only received 1 order (3 paintings) tracking by yodel says delivered both so hedy house won’t do anything about it. You can’t call them only emai... See more
Company details
Information provided by various external sources
We specially provide the unique DIY paint by numbers kits UK and all the painting by numbers tools for the beginner paint by numbers lovers. All products are in stock, Ship out in 24 hours.
Contact info
United Kingdom
- hedyart.co.uk
Hasn’t replied to negative reviews
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Fantastic product!
Fantastic product, beautifully packaged and arrived promptly.choices a plenty! I bought this as a Christmas present for my wife and she loved it! Will definitely be buying again! Thank you Hedyart!
Highly recommended excellent quality…
Highly recommended excellent quality and service and wi be using again. A* top quality.
Brilliant Highly recommended
Amazing quality, highly recommend
I ordered a personal picture of my brother and his fiancé for me to paint of them as the wedding present and the colours and painting are absolutely amazing. Highly recommend this site!
I ordered personality black/White photo…
I ordered personality black/White photo November 25,it arrived dec 20 ( from china) to Ireland. Good canvas. Paints ok. Numbers very clear to read. Finished it last night and love it
I ordered a 70x70 customised canvas for…
I ordered a 70x70 customised canvas for my sister at a cost of £57.50 believing that Hedyart was a UK company. It arrived on Friday in a battered and damaged box with hilariously (if not so disappointing) the words To My Lover printed in bold red across the top. It honestly looks as if I had paid £9.99 in a bargain basement store. Just had to rush out and spend £25.00 on a box canvas to try and do something with it. I have emailed my complaint to the company to give them a chance to rectify this appalling situation before posting my review but alas they obviously are not worried about negative feedback.

Reply from Hedyart
Can’t buy the painting on the site does…
Can’t buy the painting on the site does not take Ireland
AWFUL QUALITY WONT RESPOND RE REFUND
CRAP QUALITY FROM CHINA WONT HELP WITH RETURN OR REFUND USE AMAZON INSTEAD This company is a joke - they delivered half my order of paintings very poor quality all folded in very small packets. They delivered separate parcel with crappy wooden frames. Won’t tell you how to return or where to return items. Don’t follow up when half the parcel not received. I have sent 6 emails asking for return address and refund. Found UK return address on parcel and returned yesterday. Have instigated chargeback with my credit card. No idea from website coming from China. No way to contact apart from email to which they don’t respond!

Reply from Hedyart
I have done 3 of these paintings now…
I have done 3 of these paintings now and have just ordered more.They are good quality are dispatched quickly and are reasonably priced .
Extremely Pleased
I ordered three painting by numbers in an offer and I am now on my second one. The first one (dusk scene - steps in Paris) has come out brilliantly. I am so pleased with the results and I plan to mount and display. The paints and canvas are of high quality and this is a totally enjoyable hobby. I will be buying again from HedyArt's huge range.
No Item delivered.
I ordered a paint by numbers portrait as a gift for my mother on Nov 5th and has still not arrived. It seems to be coming from China! I have been sent tracking numbers but they are incorrect and now show my parcel as delivered on one set of tracking numbers and the other tracking number is invalid. I am very disappointed and I dont know what to do next. This was a Christmas gift :(

Reply from Hedyart
Order no H623458
I have received only half of my order, no Tele no to call them. I have sent an email and message to no avail. But the full payment has been taken?? I did check the reviews before ordering and all seemed fine. Why no response?????
seems

Reply from Hedyart
Awful customer service.
I have been waiting for a product for almost a fortnight now after being advertised 4 day delivery at most. After contacting the company they sent me back a screenshot of them searching for my email in their data base. They sent this along side no text or explanation. Since then I have not got a reply after sending two more emails and trying to reach them on instagram, The money has gone out of my account and the company haven't got in touch even after several efforts on my behalf. I have proof of purchase, and no help. This was supposed to be a Christmas present for my mum, and I'm feeling quite upset at the lack of contact from the team at Hedy art.

Reply from Hedyart
By far the best paint by numbers
By far the best paint by numbers. The lines and numbers are marked very clearly and everything seems to be of a higher quality than others I have used. I did a 3 for the price of 2 on custom photos will not hesitate to use them again in future.
Another purchase and again can't fault
Another purchase and again can't fault, this item was not a personalised one and arrived very quickly... have not finished it yet. But its looking good..
Excellent service and product - Fully recommend
Excellent service. I received the kit really quickly and my 11 year daughter is thrilled with it. It has kept her busy for hours and the finished product looks amazing - I thoroughly recommend.
Superb Quality and Service
Really pleased with my latest kits. Superb service and quality. Thank you
I have purchased 6 of the largest kits from Hedy Art. For myself and for gifts.
I have purchased 6 paint by number kits from Hedy Art, all being the largest size. The quality of the canvas is excellent and the paint is good quality. Sometimes the numbers seem a bit confusing but take a step back, look at your painting and you will see what colour or shape needs to go there. The sets and numbers are a guide only, you can use your own imagination to make your artwork special.
Very Impressed
I placed my order with some apprehension but I’ve had no issues with customer care or delivery.
I am currently enjoying painting my scene of Central Park. So much so that I have now ordered three more. Hedyart is also the best on price and free delivery. You just can’t go wrong!
Excellent kit and good quality
Excellent pictures with all the equipment included to produce a beautiful piece of art. The items I purchased arrived very quickly and very well packed. They are very relaxing, thank you.
Crazy cat
Very good quality materials ,very pleased with my first picture, am about to start on my second .very enjoyable.
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