Helena Jones Permanent Makeup Reviews 

88
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

My niece designed me a tattoo for my 60th birthday. It took till I was 65 to have it done. Helena is so talented. She took the design and replicated it perfectly. Me being a fussy so and so wante... See more

Rated 5 out of 5 stars

I've had numerous permanent makeup treatments (eyeliner, brows and lips) with the lovely Helena and can't recommend her enough. She is super friendly, whilst always professional, ensuring yo... See more

Rated 5 out of 5 stars

I had two eyebrow sessions with Helena, and she was professional from start to finish — from the patch testing, to mapping out the brows, to the actual procedure. Everything felt smooth, and she g... See more

Company replied

Rated 5 out of 5 stars

Helena’s service offers gold standard care in every area. From the moment you enter her clinic, the standards of hygiene and cleanliness along with her welcoming m, warm nature immediately put you at... See more

Company replied

Company details

  1. Permanent Make-Up Clinic

Written by the company

Elite Permanent Makeup, Microblade & Medical Tattooist based in Stratford upon Avon, Warwickshire. Helena Jones Permanent Makeup is dedicated to providing beautiful, long-lasting makeup that saves precious time on applying daily cosmetics and enhances your natural features. Permanent cosmetics is a beauty treatment that follows a process similar to tattooing. Also known as semi-permanent makeup, microblading or micro-pigmentation, it involves carefully depositing pigments into the upper layers of the skin to add colour, shape and definition to eyebrows, lash lines and lips. It gives a natural effect that can last for many months – in some cases, years. The exact duration will depend on factors such as skin type, sun exposure and lifestyle. Refresher treatments every 12–18 months are often required to maintain perfect results. The simple process can help boost your confidence through subtly enhancing your features, and is a convenient and lasting solution for both women and men. It can combat the effects of scarring, conditions such as alopecia and, in the case of eyebrows, over-plucking.


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4.9

Excellent

TrustScore 5 out of 5

88 reviews

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4.9

All reviews

(88)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience all round

Fantastic experience all round. Great communication, scrupulously clean studio and most importantly Helena has given me amazing, natural looking brows. My brows are naturally blonde/invisible and at 60 I was worried darker brows would emphasize lack of symmetry in my face. I needn’t have worried- new brows are great and I e had a few “wow, that’s amazing “ comments from family.

August 29, 2025
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Reply from Helena Jones Permanent Makeup

Thank you for taking the time to leave me a review. Greatly appreciated.

Rated 5 out of 5 stars

From when you walk into her home Helena…

From when you walk into her home Helena makes you feel relaxed,she is so friendly as well as being very professional,I am so pleased with my eyebrows and will not be going anywhere else

May 20, 2025
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Reply from Helena Jones Permanent Makeup

Thank you so much for taking the time to write me a review. xx

Rated 5 out of 5 stars

Highly Recommend

Helena is exceptionally professional, incredibly talented, and wonderfully friendly. From our very first communication, she made me feel welcomed, listened to, and completely at ease. Her warm and attentive approach immediately built trust and comfort.
Her attention to detail is outstanding, and her skill truly shines through in the results—everything exceeded my expectations. The final outcome was amazing, and I’m genuinely grateful for her expertise.
The treatment and aftercare were equally impressive—thorough, thoughtful, and clearly delivered with genuine care.
I highly recommend Helena without hesitation. Thank you so much, Helena!

September 20, 2024
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Reply from Helena Jones Permanent Makeup

Thank you for taking the time to leave me a review. Greatly appreciated.

Rated 5 out of 5 stars

Delighted with my new eyebrows

I am delighted with the appearance of my new powder brows.
I was a little nervous prior to the treatment but Helena explained the process very carefully throughout and completely put me at ease.
Highly recommended

June 17, 2025
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Reply from Helena Jones Permanent Makeup

Thank you for taking the time to leave me a review. Greatly appreciated.

Rated 5 out of 5 stars

I highly recommend!

Helena was recommended to me by a friend as the only person she would trust do do her eyebrows so as a lady of certain years not wanting to look like a 'painted youngster', I took a the plunge and was definitely not disappointed! Helena took time and patience with me to make sure I was happy with the look .....her attention to detail is second to none, she even managed to level out my slightly wonky eyebrows! She starts off with a conservative level of colour so you can build on if you choose to later and all the time putting you at ease in her beautiful home salon. I would never go anywhere else now and recommend her whenever I'm asked. thank you Helena :-) ....btw loving your new website !!! x

April 10, 2025
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Reply from Helena Jones Permanent Makeup

Ah bles you Jo. Thank you for taking the time to leave me a review. xx

Rated 5 out of 5 stars

Loving my Eyebrows

Loving my eyebrows. Helena is so patient and calm. I felt instantly at ease in her clinic. Helena is clearly an expert in her field and i would have no hesitation in recommending her. A lovely lady and very professional.

May 8, 2025
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Reply from Helena Jones Permanent Makeup

Ah Anna thank you so much x

Rated 5 out of 5 stars

Professional, pain-free. Perfect result.

Helena has done a few treatments for me over the last couple of years . I’ve had some face treatments, permanent eye make-up and a lash lift . The results have been fantastic . Helena is always very professional, extremely kind and friendly , and most of all , she is a perfectionist.
The latest treatment I’ve had was a permanent eye-liner tattoo. It was pain-free, and the results are 100% flawless.

May 28, 2025
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Reply from Helena Jones Permanent Makeup

Thank you for taking the time to leave me a review. I really appreciate it, and you xx

Rated 5 out of 5 stars

I love going to Helena

I love going to Helena, not only for her warmth and welcome but she is of course so talented. I have had tattoo removal, eyelash treatments and my lips blushed (and I bloody love them!) Really talented lady and I wouldnt hesitate to recommend.

May 7, 2025
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Reply from Helena Jones Permanent Makeup

Ah bless you. Thank you for taking the time to leave me a review, much appreciated. xx

Rated 5 out of 5 stars

Eyebrows and tattoo

I am a returning customer, and will continue be for many years to come, Helena work is incredible, listening to you and understanding your needs with ease, giving advice freely, and even recommending others if needed. I hold Helena in the highest regards.

February 25, 2025
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Reply from Helena Jones Permanent Makeup

Thank you for taking the time to leave me a review. Love our catch ups x

Rated 5 out of 5 stars

I can't rate Helena highly enough

I can't rate Helena highly enough. I have absolute confidence in her ability to shape my brows in a way that suits my face and eye shape.

April 10, 2025
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Reply from Helena Jones Permanent Makeup

Thank you for taking the time to leave me a review. Greatly appreciated x

Rated 5 out of 5 stars

Great service

Great service - Helena is full of energy and experience and she makes sure you get the best outcome for you.

April 24, 2025
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Reply from Helena Jones Permanent Makeup

Thank you for your review. It really does help small businesses like mine to grow. x

Rated 5 out of 5 stars

Very professional and friendly

Very professional and friendly. Felt the salon was very pristine and Helena takes all precautions for hygiene. Would definitely recommend

April 11, 2025
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Reply from Helena Jones Permanent Makeup

Thank you for taking the time to leave me a review. It makes such a difference to small businesses like mine xx

Rated 5 out of 5 stars

Helena is brilliant at what she does

Helena is brilliant at what she does. A true artist. She’ll guide you through everything and make sure you are happy with the plan. Wouldn’t go anywhere else xx

April 16, 2025
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Reply from Helena Jones Permanent Makeup

Thank you for taking the time to leave me a review xxx

Rated 5 out of 5 stars

Always very professional….nice natural…

Always very professional….nice natural looking brows..
Also I had to leave my car on her drive to await new tyres…she said it was no problem to her and made me feel relaxed and not anxious about the inconvenience to her..kind lovely lady.

March 10, 2025
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Reply from Helena Jones Permanent Makeup

Thank you for taking the time to leave me a review. Very grateful x

Rated 5 out of 5 stars

Highly Recommended

I’m only halfway through the process, but I already love my eyebrow and eyeliner tattoo! Helena put me at ease straight away, taking the time to make sure I was completely happy with the shape and process before we started.

I left with a fantastic aftercare kit and a clear explanation of what I needed to do—which was definitely needed as I’m not great with makeup or skincare! Just a week into the healing process, and I’m already loving the results.

I know I have a few more weeks before I see the final outcome, but based on my experience so far, I’d absolutely recommend Helena for any treatments you’re considering.

March 12, 2025
Unprompted review
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Reply from Helena Jones Permanent Makeup

Thank you Heather. I can't wait to see the final result too. x

Rated 5 out of 5 stars

A talented permanent make up artist

Helena is a talented permanent make up artist who works from her private clinic. Having had Cancer some years ago, I finally plucked up the courage to have my eyebrows microbladed as they hadn't fully grown back post chemotherapy. She listens carefully to what you are seeking and creates a natural looking brow, carefully mixing the shades to find one that suits you. Helena has a lovely relaxed manner and puts you at your ease throughout the treatment. It's a little scary when you first see the results, but the colour soon begins to fade to the shade you are looking for. The results last about a year. I've seen Helena three times now and won't go to anyone else. I would thoroughly recommend her skills.

March 17, 2025
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Reply from Helena Jones Permanent Makeup

Ah Katie, thank you so much for taking the time to leave me a review. It is always a real pleasure to see you. x

Rated 5 out of 5 stars

Brilliant at her job and another very happy client

Helena is very personable, professional and really listens to the client. She acknowledges their preferences whilst sharing her wealth of experience and any recommendations she feels may be more suitable for the client.

February 6, 2025
Unprompted review
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Reply from Helena Jones Permanent Makeup

Thank you for taking the time to leave me a review. Greatly appreciated. xx

Rated 5 out of 5 stars

Eyebrow tattoo by Helena

Helena was friendly and professional. She explained the procedure thoroughly at the initial consultation. At no time was I pressurised to go ahead with treatment. However, I was impressed by Helena and decided to go ahead. On the day I was quite nervous, but Helena was calm and reassuring and actually there was nothing to feel nervous about! She paid great attention to detail and I was delighted with the finished look. The treatment room was well equipped, spotlessly clean and relaxing.

January 6, 2025
Unprompted review
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Reply from Helena Jones Permanent Makeup

Thank you for taking the time to leave me a review. Greatly appreciated, thank you x

Rated 5 out of 5 stars

I had a fantastic experience with…

I had a fantastic experience with Helena. She is incredibly friendly, professional, and made the entire process smooth and enjoyable. Their expertise and attention to detail is evident, and I truly love her positive attitude. Highly recommend!

February 8, 2025
Unprompted review
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Reply from Helena Jones Permanent Makeup

Hi Alicia, thank you for your review. Greatly appreciated. x

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