Helena Jones Permanent Makeup Reviews 

88
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

My niece designed me a tattoo for my 60th birthday. It took till I was 65 to have it done. Helena is so talented. She took the design and replicated it perfectly. Me being a fussy so and so wante... See more

Rated 5 out of 5 stars

I've had numerous permanent makeup treatments (eyeliner, brows and lips) with the lovely Helena and can't recommend her enough. She is super friendly, whilst always professional, ensuring yo... See more

Rated 5 out of 5 stars

I had two eyebrow sessions with Helena, and she was professional from start to finish — from the patch testing, to mapping out the brows, to the actual procedure. Everything felt smooth, and she g... See more

Company replied

Rated 5 out of 5 stars

Helena’s service offers gold standard care in every area. From the moment you enter her clinic, the standards of hygiene and cleanliness along with her welcoming m, warm nature immediately put you at... See more

Company replied

Company details

  1. Permanent Make-Up Clinic

Written by the company

Elite Permanent Makeup, Microblade & Medical Tattooist based in Stratford upon Avon, Warwickshire. Helena Jones Permanent Makeup is dedicated to providing beautiful, long-lasting makeup that saves precious time on applying daily cosmetics and enhances your natural features. Permanent cosmetics is a beauty treatment that follows a process similar to tattooing. Also known as semi-permanent makeup, microblading or micro-pigmentation, it involves carefully depositing pigments into the upper layers of the skin to add colour, shape and definition to eyebrows, lash lines and lips. It gives a natural effect that can last for many months – in some cases, years. The exact duration will depend on factors such as skin type, sun exposure and lifestyle. Refresher treatments every 12–18 months are often required to maintain perfect results. The simple process can help boost your confidence through subtly enhancing your features, and is a convenient and lasting solution for both women and men. It can combat the effects of scarring, conditions such as alopecia and, in the case of eyebrows, over-plucking.


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4.9

Excellent

TrustScore 5 out of 5

88 reviews

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4.9

All reviews

(88)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly Recommend

Excellent, clean and comfortable treatment area. Treatments discussed in full with clear explanations and any contradictions explained.

Friendly, professional and knowledgeable aesthetician.

Highly recommend.

February 17, 2025
Unprompted review
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Reply from Helena Jones Permanent Makeup

Thank you so much for your review, greatly appreciated. x

Rated 5 out of 5 stars

I am so happy I found Helena

I am so happy I found Helena. From the moment I walked into her beautiful, spotlessly clean clinic, I was welcomed with warmth, professionalism and made to feel comfortable & at ease.
My treatment was a nipple tattoo following mastectomy due to breast cancer & reconstruction. Helena goes above & beyond & is extremely skilled. She is kind & compassionate & truly cares about her clients. The final results exceeded my expectations & actually made me quite emotional. I was given outstanding aftercare information and was assured I could contact HeleIa at any time with any concerns.
I will be forever grateful to Helena for making me feel complete & to be able to look in the mirror and feel normal again.
Thank you Helena!

January 30, 2025
Unprompted review
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Reply from Helena Jones Permanent Makeup

Ah Liz, thank you so much for your review and for trusting me with your medical tattoo. It was an honour. xx

Rated 5 out of 5 stars

Lovely Lady, Excellent Experience

First off, Helena is fantastic. I have some social anxiety and from the initial consultation to being welcomed to her clinic for the treatments I have always felt comfortable and at ease. Helena takes the time to get to know you and determine exactly what it is you’re after. She is extremely attentive and her attention to detail is excellent. I allowed Helena’s expertise and experience to guide me and I’m so glad I did. The result was far better than I ever anticipated and I couldn’t stop smiling all the way home. The treatment itself wasn’t uncomfortable and the time was passed with great conversation! If you’re considering Helena for your semi-permanent makeup I couldn’t recommend her enough. She is a joy and absolutely loves what she does and the results of her passion are evident in my fabulous brows!

October 25, 2024
Unprompted review
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Reply from Helena Jones Permanent Makeup

Hi Tina. Thank you so much for taking the time to leave me a review. Greatly appreciated. x

Rated 5 out of 5 stars

Highly recommended

Helena tattooed my eyebrows because I faced having chemotherapy and had been advised to get this done before treatment started. I was a bit worried about having tattoos when I still had my eyebrows - didn't want to look like Groucho Marx. Anyway, they looked amazing and I was really pleased with the results. Helena is also lovely and great and making you feel relaxed.

April 2, 2024
Unprompted review
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Reply from Helena Jones Permanent Makeup

Thank you for taking the time to leave me a review. Much appreciated xx

Rated 5 out of 5 stars

Patience of a saint!

This is the third time Helena has done my eyebrows and every time I've loved them. She has the patience of a saint as I'm very particular. She genuinely cares about the satisfaction of her clients and has a great eye for detail and what suits. Her warm, personable character make sure the experience is always a pleasure.

August 19, 2024
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Reply from Helena Jones Permanent Makeup

Thank you for taking the time to leave me a review. Greatly appreciated xx

Rated 5 out of 5 stars

Excellent service

Excellent service, Helena is very professional and friendly. Excellent results, really pleased thank you.

July 31, 2024
Unprompted review
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Reply from Helena Jones Permanent Makeup

Thank you Beth, it was lovely to see you xxx

Rated 5 out of 5 stars

Amazing from start to finish

Amazing from start to finish.

Couldn’t rate Helena enough, extremely talented and ensures throughout the whole treatment you are okay.

Thank you Helena x

July 22, 2024
Unprompted review
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Reply from Helena Jones Permanent Makeup

Thank you Hayley xx

Rated 5 out of 5 stars

Great clinic and amazing results

I’ve just recently had my brows done ( permanent makeup) and Wow 🤩 I’m so glad I did! I absolutely love them, they have made such a difference to my look.
The treatment was very comfortable and Helena thoroughly explained to me what to expect and the aftercare.
I can’t recommend her enough. I wouldn’t hesitate to other treatments at her clinic.

June 11, 2024
Unprompted review
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Reply from Helena Jones Permanent Makeup

Thank you Helen x

Rated 5 out of 5 stars

Highly recommend…

Extremely professional service with excellent results. Highly recommend. Many thanks Helena!

April 22, 2024
Unprompted review
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Reply from Helena Jones Permanent Makeup

Thank you Charlotte x

Rated 5 out of 5 stars

Helena was absolutely fabulous made the…

Helena was absolutely fabulous made the whole experience enjoyable.
Helena explained each step of the procedure and answered any questions asked.
I am delighted with the results and look forward to more appointments!!
I would have no hesitation in recommending Helena to anyone who was looking for a knowledgeable professional experience

March 14, 2024
Unprompted review
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Reply from Helena Jones Permanent Makeup

Thank you Sue, I had the best time with you and your lovely Mum x

Rated 5 out of 5 stars

Beautiful brows

I had my brows micro bladed by Helena prior to treatment and have been very pleased with the results. When I lost my own brows to chemo Helena's work was proudly on display!
Helena was excellent in every way during the appointments; I felt very safe given the close proximity to the eye. Helena was very professional and has an extremely friendly manner too.
I would thoroughly recommend her for any permanent makeup treatment.

July 10, 2023
Unprompted review
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Reply from Helena Jones Permanent Makeup

Thank you Mandy. Hope you are doing well Lovely Lady x

Rated 5 out of 5 stars

Fabulous eyebrows

SIMPLY THE BEST forget about all the rest !! Helena is a perfectionist in every way honest in what is achievable for you your shaped face and brow bone Natural colour to suit you and your skin ! brows that fit and bring our eyes to life ☺️
The studio is amazing she is professional years of experience and altogether a lovely person
Thank you for my colour boost as I had to wait 2yrs to have as you did such a good job.
Trish T x

January 25, 2024
Unprompted review
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Reply from Helena Jones Permanent Makeup

Thank you Trish xx

Rated 5 out of 5 stars

Really pleased with my eyebrows and…Fabulous!

Really pleased with my eyebrows and eyeliner. Quite subtle but makes a real difference. Helena is really patient and thorough and won’t begin until client 100% happy with planned effect. Not painful at all. In fact, I could have fallen asleep. Would absolutely recommend Helena!

January 8, 2024
Unprompted review
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Reply from Helena Jones Permanent Makeup

Thank you so much x

Rated 5 out of 5 stars

Lovely professional experience.

Visiting Helena is always a wonderful experience, this time I visited for a top up on my eyeliner. Helena is so professional and is very particular on the finer details when it comes to tattoos.
Had another lovely time and came away with a lovely aftercare package to care for my new ink, the final result is beautiful, I'm so pleased!
Can't recommend Helena enough for all cosmetic and tattooing needs, five stars all round !!

December 6, 2023
Unprompted review
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Reply from Helena Jones Permanent Makeup

Thanks Jen x

Rated 5 out of 5 stars

Helena Jones - ‘Thank you’

Thank you Helena for yet another great experience with you. Your professionalism & the way you made me feel - so comfortable & at ease. It’s always a pleasure to have a treatment with you!

November 28, 2023
Unprompted review
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Reply from Helena Jones Permanent Makeup

Thank you Pam x

Rated 5 out of 5 stars

Eyeliner tatoo

I have recently had my eyeliner tatooed and I'm absolutely thrilled with the results.
Helena was excellent I felt I was in very safe, very professional and friendly hands.
I would thoroughly recommend Helena for any permanent makeup treatment.

October 7, 2023
Unprompted review
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Reply from Helena Jones Permanent Makeup

Thanks Bev x

Rated 5 out of 5 stars

Eyebrow and lips - fantastic results

I’m mid-forties and tend not to wear makeup to work (from home). I spend hours a day looking at my face reflect back at me via MSTeams calls and was starting to dislike what I saw. Not wanting to go down the Botox route I searched for alternative enhancements. I was impressed by the results in Helena’s insta page and so decided to go for both lips and eyebrows. I could not be more delighted. Helena has given me the tiniest improvement to my natural lip line, reducing the thinning of age, and the colour is perfect, warming my face and counteracting the slightly bluish tinge that my natural lip colour can have.
Being a child of the 90s I had the typical over-plucked brows and wanted to fill-in the gaps without going too far. Helena has given me just what I wanted and the results are fabulous. The colour is just right for my pale skin and hair tone and the shape has given me lift whilst being incredibly natural.
I wake up every day looking fresh and, I think, a little more youthful. It has given me the boost I needed.
Helena is delightful and I could not recommend her more.

August 19, 2023
Unprompted review
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Reply from Helena Jones Permanent Makeup

Thank you for such a lovely review xx

Rated 5 out of 5 stars

Such a self-esteem boost

Just to echo all of the other reviews – Helena is wonderfully talented and a really lovely person. I feel incredibly lucky to have found her – I had my brows microbladed before chemotherapy treament for breast cancer, and it was such a self-esteem boost during what was a very difficult time losing my hair. Alongside wearing a wig, keeping my brows helped me still feel like "me".

Helena is a true professional. The room is spotless and she does patch tests and full aftercare and advice. And most importantly, I absolutely love my brows! Helena carefully mapped them out and kept them nice and natural for me. Thank you so much!

July 9, 2022
Unprompted review
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Reply from Helena Jones Permanent Makeup

Thank you so much Rachel x

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