HelpDesk Heroes Reviews 

5 Stars all round.
Every time we use the online ticket portal we get a reply and solution very quickly.

Also having a dedicated account manager, Joshua Lawrence, has made our experience with Help Desk Heros easy and very reliable.
He goes above and beyond to make sure everything is running smoothly for us.

Fantastic work from the guys at HelpDesk Heroes! Even after 6 years of using their services, their response times are fantastic and they always seem to fix the issue before panic sets within the team!

Although the claim-in-their-name of 'heroes' is a little lofty, they are bloody good. Keep up the good work Jackye

Having been happily looked after by one of HelpDesk Heroes’ founders Jackye for over ten years, we wouldn’t go anywhere else! I would gladly recommend their IT support services. They are extremely flexible with our team, our enquiries and always respond in no time if we do have an urgent problem. They understand our core needs almost as if they are a part of the team itself so continue to improve and enhance the way we work and function. It has been refreshing to have the IT support and solutions thought about overall and not just ‘patched’ when things have gone wrong.

If you are looking for a company who intuitively understand your IT challenges and need for support, don't miss out on HelpDesk Heroes.
They will not force you into a standard rigid setup, but thru dialogue and convincing solutions, show you how IT should be operated with specific focus on your own business.
HelpDesk Heroes is a company Big enough to matter and small enough to care about your business.

When working to a firm but realistic deadline, Helpdesk Heroes always completes tasks to a high standard. Care and accuracy is obvious even when put under pressure of time. Prepared to work all the extra hours it takes to meet the deadline. They react quickly and decisively in an emergency, the team keep a cool head and effectively helping others.

Helpdesk heroes were incredibly attentive and were always able to find efficient solutions for all our IT needs.

A big thank you to the team for all your help, especially Josh for spending his Saturday fixing our server. He also carried out a PAT test for our office. Extremely professional and efficient service every time we've used these guys. We feel like we're in a safe pair of hands.

Friendly, Super efficient, professional, and just all round amazing team. You couldn't be in safer hands!

Our IT Heroes have always come to our rescue when we have needed them! Filip is always so helpful, no matter how big or small my issues may be. They respond quickly and solve our challenges fast too. It's the personal touch that makes all the difference!