The product (fully adjustable pro 3,0) is an excellent ladder, very stable and safe to use at heights, and enables you to work very close to the plant, tree or topiary you need to prune. It 's therefo... See more
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Review summary
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First of all, pro ladder is amazing quality, nicest I've seen. Stable and solid, even when I'm standing 4.8m in the air. Had the ladder delivered to us in Denmark. But was damaged in transit. I wrote... See more
Great Customer Service, fantastic ladder - as an smsteur gardener I feel quite as a professional: High quality, very safe snd comgortable - no topiary is too high for me right now, I cut everything t... See more
This ladder is extremely safe to use. you don't realise quite the feeling it gives you until you've been standing at 3 m height feeling like you're standing on the ground. At 11 kg it is not very heav... See more
4.7
Excellent
393 reviews
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Replied to 62% of negative reviews
Typically replies within 1 week
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The Product is amazing!
The Product is amazing!
Everyone who needs to paint walls, collect fruits or trim trees from uneven grounds own themselves to invest in this one. It will save yourself from so much falling damage.
My only critique, is that from the NL site. there is no functional track&trace. Considering that the product is a relatively high investment. I was waiting for 10 days, hoping that I was falling for a scam. As even contacting the customer service couldn't supply me with a shipping update. That is the only thing you could improve on. Everything else have been to top stars.
February 19, 2025
Very good and save ladder
February 6, 2025
trusty and stable ladder only the price is a bit steep :b
verry happy with my henchman. normally i would say its to expensive but i needed to reach something. So i enjoyed catching up with the odd high jobs. its very stable
January 23, 2025
Good product and fast delivery
Good product and fast delivery. We use the product mostly for pruning high hedges. The first product was damaged during transport but after contact by e-mail the problem was solved very fast and we got a new product in a few days.
November 13, 2024
Very good customer service
Close contact with the customer, good follow up by customer service.
October 18, 2024
Excellent communication
The company guided me honestly and explained what would be the best option to choose the right ladder for my purposes. Although the ladder was out of stock, the delivery was executed within 2 weeks.
September 25, 2024
Quality and design of product
Delivery on the day of request. Quality and design of the product. At this moment used during building and renovation activities round a house on a sloping terrain. Turned out to be a very very useful and stable product.
September 7, 2024
Extremely fast helpdesk
Extremely fast helpdesk. Answers to email within 2 hours.
Ladder with a small default.
Very rapid replacement.
June 12, 2024
Very happy with customer support!
Very friendly customer support and quick to the point answers to my questions.
Ordering was easy and efficient, delivery within a week.
Very happy with the product
Thanks!
June 15, 2024
Safe stable hedge cutting.
A well engineered hedge cutting platform. As I am in my 70's it makes me feel safe and stops the need for over reaching the top of my 3.5m hedge. Lightweight yet strong. I have modified it by bolting on a swivle wheel to make it easier to move into location. Great product.
June 12, 2024
Excellent after service from dealer in…
Excellent after service from dealer in the Netherlands! The ladder had been damaged during the delivery. After reporting it by mail, i received an answer in no time and the damaged part by post within a couple of days.
May 22, 2024
Customer service were very helpful and…
Customer service were very helpful and quickly reimbursed my VAT when I had to pay VAT again for customs clearance.
Ladder delivered promptly, seems very good quality
Relatively expense but I'll be able to cut my hedges safely now. Very pleased.
June 20, 2024
Unprompted review
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