Fantastic product, great customer service from start to finish. Very prompt delivery. My electrician was most impressed by the quality. Expensive but worth every penny
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Great company, Great products and amazing staff. My bed fan has lasted 8 and half years before finally giving up on me. It's been used all day every day not only at night but during day (keeps dog c... See more
Firstly thanks to Niki for all your help in choosing my fans. Purchased three fans, a zephyr, Falcon and seabird. Fans are now in situ and I am well pleased with them, as Niki said, they are extremall... See more
Really pleased with our Matthews-Atlas fan, good price, quick delivery, and really good communication from Niki especially when, after ordering, we decided to swap from 52" down to 42". Niki just hand... See more
Company details
Written by the company
We are the UK's no 1 supplier of eco designer ceiling fans. We have been importing ceiling fans for over 27 years and stock the best models from the 6 best global ceiling fan brands, all with a 10 yr or lifetime warranty: Hunter, Matthews Fan, MrKen, Minka Aire, Casafan and our own. We offer the largest choice for the home, conservatory, office, hotel, restaurant and large HVLS fans for commercial or industrial buildings all available from our UK warehouse. We also sell our own brand premium quality waste disposal units Waste Force.
Contact info
Unit 1, 22 Harrison Close, Twyford, Berkshire, RG10 0LL, Reading, United Kingdom
- 01256 636 509
- sales@henleyfan.com
- henleyfan.com
Breach of guidelines
A slight hiccup with the delivery - otherwise great
A slight hiccup with the delivery - no remote control was sent out - but Henley Fans corrected that straight away.
The fan looks great. Really quiet. The light is super bright. I feel sure it will help when the hot weather arrives but early impressions are very promising.
very helpful staff member directing me…
very helpful staff member directing me to the fans available due to my short notice.
Very helpful
Niki was great and good advice. Very quick to send me a new motor after I broke a cable. My only comment is the extension down rod scratched easily and too much cable meaning I had to cut it and rejoin. But the fan is up, looks good and works. Thank you.
Professional Services and Great Quality
This product was easy to order, was delivered quickly and professionally, installation was straight forward with a well written manual. The fan works perfectly and is quiet, not to mention beautiful! Both times I've ordered from Henley Fan I've been very happy.
Good quality product
Good quality products. Easy to navigate website. Efficient order and delivery process. Looks really good on the ceiling - thank you Henley Fan
Great service from start to finish
Great service from start to finish. Very helpful. Just put the fan up yesterday and it is awesome!!!
Beautiful Fan
Good customer support when I sought help to decide which fan to buy. Looks stunning. Very quite. Lost one star because it was fiddly and time consuming to install.
ATLAS Patricia 42" Ceiling Fan
Next day delivery was excellent. Rather more parts to assemble than expected and programming the remote control was a nightmare but after an hours break and another cup of coffee it worked. this item was installed by a qualified electrical tradesman
A wonderful company to deal with
A wonderful company to deal with. Superb customer interface. A really beautiful ceiling fan and whisper quiet. 5 out of 5!
Good service on time
Good service on time. And helpful when electrician called for advise.
I highly recommend Henley Fan Company
Really pleased with our Matthews-Atlas fan, good price, quick delivery, and really good communication from Niki especially when, after ordering, we decided to swap from 52" down to 42". Niki just handled this without issue. I highly recommend Henley Fan Company, especially when compared to the many fan retailers who cloak themselves behind a .co.uk web address but are actually based in Spain or Italy - yes, lookout! Best to stick to a UK based supplier for big items like fans, and Henley Fan come out trumps. Thanks Niki, keep up the good work!
Great service.
Delivered within 48 hours of placing order. Goods were well packaged and communication around delivery date and time was exceptional.
Great customer service
Great customer service - quick to answer product questions and accomodate some late changes to the order
Great customer service from a very…
Great customer service from a very knowledgeable woman that helped me make a great choice on fan and options
We are very happy with our Lugano fan…
We are very happy with our Lugano fan and light from Henley Fan Co. Their after sales advice and help was very good and much appreciated.
Fans look great
Fans look great. we haven't set up yet but will be in the next month.
Hunter fan and accessories
Very helpful - called me in response to my email query and gave me honest and clear information that enabled me to make my choice of fan and accessories.
Ordering was straightforward and item arrived swiftly.
Very helpful advise given regarding…
Very helpful advise given regarding updating a remote control
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