Henley Fan Company 

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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic product, great customer service from start to finish. Very prompt delivery. My electrician was most impressed by the quality. Expensive but worth every penny

Rated 5 out of 5 stars

Great company, Great products and amazing staff. My bed fan has lasted 8 and half years before finally giving up on me. It's been used all day every day not only at night but during day (keeps dog c... See more

Rated 5 out of 5 stars

Firstly thanks to Niki for all your help in choosing my fans. Purchased three fans, a zephyr, Falcon and seabird. Fans are now in situ and I am well pleased with them, as Niki said, they are extremall... See more

Rated 5 out of 5 stars

Really pleased with our Matthews-Atlas fan, good price, quick delivery, and really good communication from Niki especially when, after ordering, we decided to swap from 52" down to 42". Niki just hand... See more

Company details

  1. Conservatory Specialist
  2. Ceiling Supplier
  3. Boiler and Heating Service

Written by the company

We are the UK's no 1 supplier of eco designer ceiling fans. We have been importing ceiling fans for over 27 years and stock the best models from the 6 best global ceiling fan brands, all with a 10 yr or lifetime warranty: Hunter, Matthews Fan, MrKen, Minka Aire, Casafan and our own. We offer the largest choice for the home, conservatory, office, hotel, restaurant and large HVLS fans for commercial or industrial buildings all available from our UK warehouse. We also sell our own brand premium quality waste disposal units Waste Force.


Contact info

Breach of guidelines

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Rated 4 out of 5 stars

A slight hiccup with the delivery - otherwise great

A slight hiccup with the delivery - no remote control was sent out - but Henley Fans corrected that straight away.
The fan looks great. Really quiet. The light is super bright. I feel sure it will help when the hot weather arrives but early impressions are very promising.

April 5, 2024
Rated 1 out of 5 stars

Bfan keeps cutting off power.

March 16, 2024
Unprompted review
Henley Fan Company logo

Reply from Henley Fan Company

I have looked into this and see that your bfan was purchased 3 years ago. You sent it to us to check and we found it working perfectly and at your request we ran it for a week but found no power cut-offs. We didn't hear anything back from you until this negative review. If you would like to contact our office we can look at some possible solutions or upgrade options.

Rated 4 out of 5 stars

Very helpful

Niki was great and good advice. Very quick to send me a new motor after I broke a cable. My only comment is the extension down rod scratched easily and too much cable meaning I had to cut it and rejoin. But the fan is up, looks good and works. Thank you.

February 29, 2024
Rated 5 out of 5 stars

Professional Services and Great Quality

This product was easy to order, was delivered quickly and professionally, installation was straight forward with a well written manual. The fan works perfectly and is quiet, not to mention beautiful! Both times I've ordered from Henley Fan I've been very happy.

February 9, 2024
Rated 5 out of 5 stars

Good quality product

Good quality products. Easy to navigate website. Efficient order and delivery process. Looks really good on the ceiling - thank you Henley Fan

February 13, 2024
Rated 4 out of 5 stars

Beautiful Fan

Good customer support when I sought help to decide which fan to buy. Looks stunning. Very quite. Lost one star because it was fiddly and time consuming to install.

January 26, 2024
Rated 5 out of 5 stars

ATLAS Patricia 42" Ceiling Fan

Next day delivery was excellent. Rather more parts to assemble than expected and programming the remote control was a nightmare but after an hours break and another cup of coffee it worked. this item was installed by a qualified electrical tradesman

January 9, 2024
Rated 5 out of 5 stars

I highly recommend Henley Fan Company

Really pleased with our Matthews-Atlas fan, good price, quick delivery, and really good communication from Niki especially when, after ordering, we decided to swap from 52" down to 42". Niki just handled this without issue. I highly recommend Henley Fan Company, especially when compared to the many fan retailers who cloak themselves behind a .co.uk web address but are actually based in Spain or Italy - yes, lookout! Best to stick to a UK based supplier for big items like fans, and Henley Fan come out trumps. Thanks Niki, keep up the good work!

January 5, 2024
Rated 5 out of 5 stars

Great service.

Delivered within 48 hours of placing order. Goods were well packaged and communication around delivery date and time was exceptional.

November 21, 2023
Rated 5 out of 5 stars

Hunter fan and accessories

Very helpful - called me in response to my email query and gave me honest and clear information that enabled me to make my choice of fan and accessories.

Ordering was straightforward and item arrived swiftly.

October 9, 2023

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