For nearly two years, I've been placing orders for my practice, and Jody Buckler has been my go-to person at Henry Schein. His prompt and efficient handling of every question and concern is remarkable... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Experience with Henry Schein has been excellent. Our local rep Anne Mcdougall is amazing . My go to for any items I cannot source as Anne knows products inside out . Always kept up to date on any o... See more
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Over the years our experience with using Henry Schein has been enhanced by the support and efforts Cheryl puts in. She’s always on hand to help with any situation no matter how big or small. I can alw... See more
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Our rep Sally Dawson has always been and continues to be a fantastic support to both myself as Practice Manager and to the entire team. Nothing is ever too much trouble for her. Sally consistently g... See more
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Company details
Written by the company
At Henry Schein, we are more than just a leading supplier of high-quality dental consumables and equipment: we are your trusted partner throughout your dental career, offering innovative, integrated healthcare solutions that have been connecting patients and professionals for almost a century. Our support goes beyond products, and includes a wide variety of services and solutions, covering financing, recruitment, practice sales, practice management software, equipment repairs and servicing, and more. Plus, our dedicated team are on hand to provide you with expert tailored advice when you need it – so you never have to navigate your business alone. With strong corporate social responsibility and sustainability initiatives at our core, we are always striving to do better: for our customers, for our stakeholders, and for our planet. Shop with Henry Schein online using our enhanced website, and discover everything you need to build a practice that thrives, from a practice partner that you can rely on.
At Henry Schein, we offer comprehensive support for dental professionals at every stage of their career
Written by the company
- Dentally
- Streamline your day-to-day practice workflow with Dentally – the cloud-based practice management software that brings together clinical, practice admin, and patient experience features, so you can run your dental practice with confidence.
- Henry Schein Equipment Services
- Futureproof your practice and protect your equipment investment with our Equipment Services and Solutions. From finance options and our Advance rebate scheme to ongoing repairs and servicing, our Equipment Specialists and qualified engineers are on hand to help you get the most out of your equipment for years to come.
- Henry Schein Practice Sales
- Take the stress out of buying or selling your dental practice with support from Henry Schein Practice Sales, with dedicated experts on hand to advise and guide you through everything from buying your first practice to preparing for retirement.
- Henry Schein Dental Recruitment
- Fill a vacancy in your dental practice, explore new opportunities, or secure your dream position with access to exclusive job opportunities and candidates through Henry Schein Dental Recruitment, helping you find the perfect match for your unique needs.
- Optident
- Discover Optident’s range of high-quality products, including White Dental Beauty tooth whitening solutions, plus their selection of specialised dental courses and workshops designed to optimise practice growth.
- Biohorizons Camlog
- Elevate your dental practice with Biohorizons Camlog’s comprehensive range of premium dental implants, prosthetic solutions, tissue regeneration products, and digital dentistry solutions, designed to simplify workflows and improve patient care using advanced implant solutions and restorative technologies.
Free delivery on orders over £50
Plus, a dedicated account consultant
Whether you’re a new or long-standing Henry Schein customer, you can enjoy free delivery on all online orders over £50. No code needed: simply add your goods to your basket and we’ll do the rest – for ease and convenience without the additional cost.
Plus, as a Henry Schein customer, we will allocate your practice a dedicated consultant to provide expert tailored advice on products and services to help guide your business towards success.
Contact info
Medcare House, Gillingham Business Park,, ME8 0SB, Gillingham, Kent, United Kingdom
- 0800 023 2558
- info@henryschein.co.uk
- henryschein.co.uk
The Trusted Partner Report
4.8
Excellent
165 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic support
I work at a few different locations in London and Tom Guy from Optident is always happy to come out to see me, wherever I am, to give me support with products. He's been so helpful and I know I can message him anytime I need to order stock or assist me with products- his knowledge of the materials and products is amazing! Most recently he has been instrumental in getting a new Aquacare ordered and set up at one of the clinics. I absolutely love it! Highly recommend Tom and the team at Optident and Henry Schein!
October 23, 2025
Unprompted review
Reply from Henry Schein UK
Thank you so much for taking the time to share such wonderful feedback! We’re thrilled to hear that Tom has been so supportive and accommodating across all your locations. It’s great to know his product knowledge and assistance made such a difference, especially with your new Aquacare setup. We’ll be sure to pass on your kind words to Tom and the Optident team.
Roxanne went above and beyond to keep…
Roxanne went above and beyond to keep me posted on the new release of Loupes and ensured I had my order processed asap
October 23, 2025
Unprompted review
Reply from Henry Schein UK
Thank you so much for your lovely feedback! We’re delighted to hear that Roxanne went above and beyond to keep you updated and ensure your order was processed quickly. We’ll be sure to pass along your kind words.
Tom from Henry Schein been always a…
Tom from Henry Schein been always a massive help. I have received very good service from HS and Tom for the past couple of years. Can’t recommend enough .Marta
October 20, 2025
Unprompted review
Reply from Henry Schein UK
Thank you so much! We’re so pleased to hear that you’ve consistently received great service from both Tom and the wider Henry Schein team. Your kind words and recommendation mean a lot to us - we’ll be sure to share your feedback with Tom!
Great team
We work very closely with HS and in particular Optident
All of the representatives are amazing and have become great friends. They are incredibly knowledgeable, helpful and all so willing to help
Whether as a clinician or educators, I couldn’t do what I do without them
Particular shout out to Bal & team. So lucky to work regularly and with amazing people - Petra, Roxy, Tom, Steve, Rich and team
October 23, 2025
Unprompted review
Reply from Henry Schein UK
Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve built such a strong relationship with the Optident team. It’s great to know that Bal, Petra, Roxy, Tom, Steve, Rich and the wider team have been such a valued support to you. We truly appreciate your kind words!
Wonderful team behind this company
Wonderful team behind this company that truly go above and beyond for their clients.
Tom is our representative and he has always been engaged and excited about our growing business. I really appreciate his suggestions and consideration to our wider team. He is a credit to HS UK.
October 22, 2025
Unprompted review
Reply from Henry Schein UK
Thank you so much for your lovely feedback! We’re thrilled to hear that you’ve had such a positive experience with the team and that Tom has been so supportive and engaged with your growing business. He’ll be delighted to know his efforts are appreciated.
We have used Henry Schein for many…
We have used Henry Schein for many years and have always been impressed. We have a great relationship with our rep Sally Dawson which appears to be rare these days. She is at the end of the photo for whenever we need help or advice. Sally is there to support us with all our buying needs ensuring a smooth service everytime.
October 23, 2025
Unprompted review
Reply from Henry Schein UK
Thank you so much for your kind words and long-standing support! We’re delighted to hear that you’ve had such a positive experience over the years and that Sally has been there to provide the support and advice you need. We’ll be sure to pass along your lovely feedback to her.
Absolutely amazing as always!!
Absolutely amazing as always. As a clinic we have worked with Henry Schein for a very long time and have always had outstanding service. Tom Guy our Optident rep is as always amazing and super helpful. Super speedy with orders and his product knowledge is absolutely phenomenal. Thank you guys:)
October 15, 2025
Unprompted review
Reply from Henry Schein UK
Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve continued to receive outstanding service from the team over the years. It’s fantastic to know that Tom has been such a great support - we’ll be sure to share your kind words with him.
Cheryl is always so helpful and…
Cheryl is always so helpful and knowledgeable on the products and services offered. Always quick to respond and has given me helpful tips on budgeting along the way
October 22, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your wonderful feedback! We’re delighted to hear that Cheryl has been so helpful and knowledgeable in supporting you. It’s great to know her quick responses and budgeting advice have made a difference. We’ll be sure to share your kind words with her.
Great company and products
Great company and products. Tom Guy is always so helpful and approachable too. He's helped me numerous times with general advice, events and facilitating networking. An asset to the team!
October 22, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your lovely feedback! We’re so pleased to hear that you’re happy with our products and service. It’s fantastic to know that Tom has been so helpful and approachable - we’ll be sure to share your kind words with him.
Outstanding service
I have been a client of Henry Schein for the past seven years. They are nothing but excellent. All orders are shipped very quickly, and the website is easy to navigate. Special shout-out to Tom Guy! He is always there to help me out with any query I may have! Outstanding service!
October 22, 2025
Unprompted review
Reply from Henry Schein UK
Thank you so much for your wonderful feedback and for being a valued client over the past seven years! We’re delighted to hear that you find our service reliable and our website easy to use. We’ll be sure to share your kind words with Tom.
Richard Dunne from Henry Schein has…
Richard Dunne from Henry Schein has provided excellent customer service for our practice. He is professional, reliable and nothing is too much trouble.
October 20, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for sharing your feedback! We’re so pleased to hear that Richard has provided such excellent service and support to your practice. His professionalism, reliability, and dedication to helping our customers truly reflect the values we uphold at Henry Schein.
We’ll be sure to pass along your kind words to Richard!
Dental Technology & Loupes experts
Last year, our practice invested in the Ulticlean 500L Dental Scaler & Air Polisher, which was installed by Richard Dunne, who took the time to explain and walk me through it's features. I am so pleased to report it has been an absolute lifesaver and has enhanced my cleaning experience as a hygienist. Richard has also been very helpful and knowledgeable in responding to our questions and when ordering parts for our kit.
I have also decided to personally invest in Dental Loupes from Henry Schein, which I love. Not only are these excellent from an ergonomic standpoint, but they've enabled me to be so precise in my cleaning, I don't miss any tartar or staining anymore! Thanks, Henry Schein!
October 9, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for taking the time to share such wonderful feedback. It’s great to know that both products have made a real difference to your precision, comfort, and overall experience.
We’ll be sure to pass along your kind words to Richard - his knowledge and care are a great example of the service we strive to deliver at Henry Schein.
Excellent company
My business have been working with Henry Schein since I bought the practice in 2019. They’ve been excellent and helpful throughout.
Most recently they’ve supplied us with an Aquacare system via their rep, Richard Dunne who was punctual, covered everything we needed and arranged for the supply of the system and training. Would highly recommend.
August 1, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for taking the time to share your experience and for your continued trust since 2019. We’re delighted to hear that you’ve received excellent service over the years and that Richard provided such professional support with your recent Aquacare system installation and training.
Richard Dunne
Richard Dunne is amazing at his job. Whatever we need, I can ask him and he responds instantly and gets it ordered for us. Very helpful and professional service and goes out of his way to assist!
September 15, 2025
Unprompted review
Reply from Henry Schein UK
Thank you so much for your wonderful feedback! We’re delighted to hear that Richard has been so responsive and helpful in supporting your practice.
Roxy the superstar
Roxy has been great to deal with, very accommodating, friendly and honest. Always a pleasure when she gets in touch.
October 10, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your kind words! We’re so pleased to hear that Roxy has been such a pleasure to work with and that you value her friendly and honest approach. We’ll be sure to share your lovely feedback with her.
Excellent service
Excellent service. Roxanne is always friendly and quick to answer to enquires. Thank you for your help!
October 10, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your lovely feedback! We’re delighted to hear that Roxanne has been so friendly and quick to assist with your enquiries. Your kind words will mean a lot to her and the whole team – thank you for taking the time to share your experience!
We’ve always had a great experience…
We’ve always had a great experience with Henry Schein, and in particular, Cheryl deserves special mention. She’s consistently friendly, reliable, and incredibly helpful - always on hand to answer any questions and quick to offer support whenever it’s needed. Cheryl keeps in regular contact, making sure we’re up to date with the latest offers and product information, which makes everything so much easier on our end
October 8, 2025
Unprompted review
Reply from Henry Schein UK
Thank you so much for taking the time to share your experience. We’re delighted to hear that Cheryl has provided such consistent, reliable support and that she’s helped make things easier for your practice.
Cheryl is the best!
Cheryl is amazing, nothing is ever a problem and she is always so quick to respond, she is happy to help with anything we need and we are very lucky to have her as our rep!
October 8, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your kind words! We’re thrilled to hear how much you appreciate Cheryl’s support. Her responsiveness, positivity, and dedication to helping our customers truly reflect the values we’re proud of at Henry Schein.
Been using Henry schein for stock for a…
Been using Henry schein for stock for a while now and Cheryl is always on hand if I need any help or advice. Always great to have a catch up when she comes to the practice and always keeps me right with all the offers.
October 8, 2025
Unprompted review
Reply from Henry Schein UK
Thank you so much for sharing your experience! We’re delighted to hear how much you value Cheryl’s support and the relationship she’s built with your practice.
Roxanne is excellent
Roxanne is excellent! Always happy to help with anything needed and responds promptly to any queries, nothing is to much to ask , highly recommend
October 8, 2025
Unprompted review
Reply from Henry Schein UK
Thank you for your lovely feedback! We’re delighted to hear how much you appreciate Roxanne’s support.
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