Darren was genuinely friendly, incredibly knowledgeable, and made me feel completely at ease the entire time. Nothing was too much trouble for him — he explained everything clearly, gave honest adv... See more
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Established in 1996, Henson Motor Group is one of the UK's largest car supermarkets. Search over 3000 quality cars and find the most competitive finance rates. Visit our Newcastle showroom today to find a car that is right for you.
Henson House, Ponteland Road, Newcastle., NE5 3DF, Newcastle upon Tyne, United Kingdom
No recent history of asking for reviews
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Replied to 75% of negative reviews
Typically replies within 1 month
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Darren was great help with everything I needed and had new car as quick as possible would recommend

Reply from Henson Motor Group
My experience was super easy. Really helpful staff with great knowledge and customer care. I will definitely be back.

Reply from Henson Motor Group
Darren made the car buying process very easy. Great service!

Reply from Henson Motor Group
Fast and easy Callum was great to deal with

Reply from Henson Motor Group
I completed an application online and within two days I managed to get the keys of the car, Callum specifically handled my application and he was great in helping getting everything sorted

Reply from Henson Motor Group
Wow! Is all i can i say! I enquired about a car on Thursday and by the Saturday i was driving it home!
Darren (newcastle branch) was amazing! Super friendly, informative and all round a lovely person. Thanks so much! Made it so easy to buy my new dream van!

Reply from Henson Motor Group
Picked out a car via auto trader that they had advertised. From start to finish their customer service was nothing short of superb. If the right car came along I would certainly buy through them again.

Reply from Henson Motor Group
Dealt with Darren and from start to finish he was absolutely superb!
Really genuine from the first time I spoke with him, he chased issues for me, answered all questions regarding the vehicle I had and was just an all round great person to deal with!
I would advise anyone buying a motor from here to request Darren, you will NOT be disappointed!

Reply from Henson Motor Group
The best people, very good interest you can fiind here

Reply from Henson Motor Group
Went in looking for a new car and was greeted by one of the staff Callum, who was tremendous with us, we didn’t feel pressured to buy anything and was on hand to assist with any questions we looked around and decided on a car we liked. The process from start to finish was well communicated second to none. Can’t fault Henson motor group 10/10

Reply from Henson Motor Group
Exceptional service altogether. Very quick and responsive, and when other things delayed the process still provided top notch service.

Reply from Henson Motor Group
Straight to the point 3rd car from you’s and always very easy to buy with Callum was also very good and available at all times for query’s

Reply from Henson Motor Group
Darren was so helpful and an excellent sales man would highly recommend comming here for your new car and would 100% recommend Darren to help you with getting your new car

Reply from Henson Motor Group
Can’t speak highly enough of this company and their sales assistant, Darren.
Would highly recommend buying a car from here.
Very helpful, informative and patient when there was a delay returning my old car.

Reply from Henson Motor Group
Really easy to deal with Callum S who comes across as transparent and genuine. No flowery sales patter just what appears to be an honest assessment of what might suit you as a customer. Never felt pressured to buy. I’d recommend.

Reply from Henson Motor Group
Excellent service. Darren was very friendly and super helpful. Would highly recommend.

Reply from Henson Motor Group
We had a great experience buying a car with Henson's. Callum Smith was really professional, knowledgeable and honest, and was always quick to answer any questions we had and help us with the purchase. We got a good price for our part exchange, and the process of buying the car was straightforward. Thanks to Henson's, particularly Callum, for your excellent customer service.

Reply from Henson Motor Group
I already knew I would be coming to Hensons through many recommendations. Callum Cairns went out of his way to help me from start to finish. Even when I almost didn't get credit on more than one occasion he was extremely (an understatement) patient with my situation. He found the best outcome for me with the cheapest monthly payments. I had a great experience here at Hensons and thank Callum for this. I would definately recommend Hensons to anyone for full help and support all the way though. Thanks again Callum I am so happy with the car and support I had.

Reply from Henson Motor Group
Darren helped me in purchasing my car. He was extremely helpful, patient, and informative. He made the whole process very smooth and stress free. He helped me get the car quick and hassle free. An excellent agent and a true gentleman. Really appreciated his help.

Reply from Henson Motor Group
Callum was in charge of our care. He was very professional in communicating all required for my husband and I to get our car. I am definitely coming back just for the services Callum offered. Keep up the good work!

Reply from Henson Motor Group
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