Absolutely exceptional quality herbs. This supplier is truly special. I cannot stress enough the quality and freshness of the herbs I have received. Easy to browse the website and make an order, which... See more
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We supply one of the largest ranges of herbal products in the UK, including tinctures, fluid extracts, capsules, organic & biodynamic products, whole, cut, and powdered herbs to practitioners, and other businesses. Part of Nature's Laboratory, along with Sweet Cecily's and BeeVital. A family business wholly committed to the principles of natural medicine and to serving the user. We also have retail product ranges such as teas, and creams. We also provide Product development services, contract manufacturing services, Chromatographic Analytical services, and Regulatory Services. We are ISO9001:2015, Biodynamic Organic, HerbMark Certified Manufacturer.
Contact info
3b Enterprise Way, YO22 4NH, Whitby, United Kingdom
- 01947 602346
- info@herbalapothecaryuk.com
- herbalapothecaryuk.com
Replied to 25% of negative reviews
Typically replies within 1 month
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Great prompt delivery
Great prompt delivery
Good levels of stock today so I was able to order everything I needed too :)
Great Herbal Medicine Supplier
The Herbal Apothecary is a great supplier of herbal medicines to practitioners. Great selection of herbs and speedy delivery. It would be great if we could suggest herbs to be made into tincture/dried herbs that are not already supplied. PLEASE make Gynostemma pentaphyllum (Jiaogulan) tincture and dried herb as a start (please).
Very professional company.
Very professional company & to be trusted. Amazing range of medicinal herbs and the very best quality. Ordering was straight forward + packeaged & delivered promptly. Shall be buying from them again very soon. Very happy.
Delivery was fast and smooth
Delivery was fast and smooth. Easy to order online especially for people in their 60s onwards.
Product was old almost no taste and…
Product was old almost no taste and instead of 500g I get 272 so yeah...
Very fast and efficient delivery.
You use the worst courier he never delivers to your door have complained to the company many times always go looking for where my parcel might be when i recieve a delivery message
As a company your service is ecxellent but the courier service is really bad since you started using ecommerce the parcels are left anyway in the building he has never delivered to number 32
Excellent service and excellent herbs
Excellent service and excellent herbs. And very fast service.
Excellent service :-)
I've used Herbal Apothecary for many…
I've used Herbal Apothecary for many years. I find them always reliable. Their products are top quality , yet price competitive. Recommended
My main go to herbal supplier
My main go to herbal supplier with a fair price and really good quality products.
Had a hiccup with packaging of a dried herb recently where the bottom of the pack wasn't sealed so the whole content of the bag landed. So just a warning check the bags before you shake it, haha.
My first experience with The Herbal…
My first experience with The Herbal Apothecary.. found them to be really helpful and efficient.
My account was opened quickly, my order came speedily.
Really happy, would definitely recommend!
Organic base cream…
I wanted an organic base cream and Herbal Apothecary had the perfect product.
The Propolis spray I purchased is a…
The Propolis spray I purchased is a great product and the cost is reasonable. It was delivered in a reasonable time but I did think the delivery price was excessive as was the packaging.
A consistent Rise in their prices!!!
This used to be a good company but recently I have noticed a consistent rise in their prices. I bought liver blend from them for just £12 not too long ago but now the price is £36 on their website!!! Their prices are becoming higher and higher and it has become unaffordable to purchase their products. I have now started to look for alternatives and found much more competitive prices on other websites.
Always great - thank you
Thanks for another prompt and well packaged order of high quality products. I whole heartedly recommend The Herbal Apothecary.
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