Heron Financial Reviews 

I’ve had a great experience working with Heron Financial, particularly with Dalia and Rachel. Communication has been clear and they’ve taken the time to explain everything in a way that’s easy to understand.

I wouldn’t hesitate to recommend them to anyone looking for reliable and knowledgeable mortgage advice.

Update: Received a call from Heron to followup on this issue, which is appreciated, but it can't change what happened.

Deleting my account today. I had to get a mortgage with them and ended up on a worse deal then ideal because adviser went on holiday without updating my deal or assigning someone else.

Their online portal is useless because it doesn't properly adjust for prepayments. I can't event update remaining mortgage value manually. So the alerts for better deal are useless for me.

There are tons of online calculators that work much better.

We were helped by Zara and Kane who were very professional and helped us through every step. Would definitely use and recommend their services to everyone.

Dalia & Robyn are extremely helpful finding me the best deals with plenty of time to still switch if a better one comes along. Great service from both parts once again.

It was great working with Heron on the purchase, and the offer was issued quickly. Thank you

We've had a such a great experience from the start with Heron Financial and especially Dalia and Leona. Even from the initial phonecall, they've been informative, helpful, friendly, very personable and have helped us so much. I know that I can send an email or make a quick phonecall to ask a question and they will try their best to answer it and provide a solution. Dalia and Leona have been our advisors throughout our remortgage journey and we can't thank them enough for being supportive and making it as easy and achievable as it has been. Thanks

Don & Robyn made the process super simple when remortgaging. Very grateful

Excellent service from Joshua and Robyn. A few hurdles to jump with obtaining the mortgage offer as we needed to change lender, but both Joshua and Robyn did everything possible to secure the offer and kept us updated throughout the process. Receiving the offer just before Christmas which was great!

Thank you both!!

I had an excellent experience with Heron Financial from start to finish. Callum and Robyn managed my mortgage application with incredible professionalism, keeping me updated at every turn and making what is usually a stressful process feel completely manageable. Additionally, Ailsa was fantastic with the insurance side, providing clear guidance that gave me real peace of mind. All three took the pressure off a major part of my house-buying journey. Highly recommended for their proactive communication and expertise!

Robyn and Josh were outstanding in helping us secure our remortgage. Their knowledge, efficiency, and clear communication made what can often be a daunting process feel straightforward and reassuring. They were always approachable, quick to respond, and proactive in finding the best possible solution for us. We really appreciated the transparent, fee-free service and the personal touch throughout. An excellent experience all round—wouldn’t hesitate to recommend them to friends and family.

My experience with Heron has been nothing but a pleasure and I would personally like to thank Zara and Brennan for their continuous support and guidance through the process of my remortgage.

Helpful and reliable, got everything done, good comms by email and phone - would recommend!

Kane and Zara were really helpful with getting our new mortgage. Super friendly, quick to respond and answered all of our questions.

⭐️⭐️⭐️⭐️⭐️
I can’t thank Kane, Robyn and Oliver enough for helping me and my partner secure our mortgage! From start to finish, they made the entire process smooth and stress-free. They took the time to explain every step, answered all my questions promptly, and found the best deal for my situation. I highly recommend Heron to anyone looking for a reliable and knowledgeable mortgage professional.

Aidan Broom and Rachel Lewis have been extremely helpful to my partner and I as we navigated the plan for our mortgage on our new house. Always very prompt responses, easy to digest information and very knowledgable. We felt / feel at ease throughout the process with their expert support.

Our mortgage advisers, Kane and Robyn, were excellent.
Kane was always helpful in discussing different deals and providing support throughout the process.
Robyn was consistently helpful in following everything through and keeping us updated.
We highly recommend this company

amazing efficient team, easy to communicate

Really good experience with Zara and Callum. Really helpful, knowledgable and responsive. They answered all our questions quickly and were happy to chat everything through. Would highly recommend.

I have used Kane at Heron financial for 3 renewals in a row. Hea always willing to help and try to achieve the best possible rates. I would highly recommend his service.

The customer service from Kane and Zara has been nothing short of fantastic - from start to finish. Would highly recommend.