I had the Advanced Hormone and Fertility Test in preparation for trying to conceive. The blood test was simple to do at home and I had my results and report one week after sending my blood test off. I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Healthcare was never designed for women. So we’re here to change that. We're giving absolute clarity to every [female] body through science-backed hormone testing and care that fits conveniently into the lives of as many women as possible. Our vision is to reinvent healthcare for every woman, to raise standards and nurture possibility. So we’re setting a new standard of scientific rigour and education in female health, nurturing the Mother of all movements - one powered by a new generation of women who back their bodies and their life choices. Welcome to the Reproductive Revolution!
Written by the company

United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic from start to finish 🙃 i was worried about my hormones and my own GP don’t cover all the test what is offered here, i’ve told them my concern and got brushed off for testing AMH has i’m 37years old only offered FSH and Progesterone. I thought i was going in to pre menopause because of the symptoms i’m having, I received my kit very fast and manage to do the test ok it was little nerve wrecking because i don’t like needles so i got my parter to prick my finger lol.. but i did the rest my self. then i got my results with in 6 days and all my test came back all in range, and i had a phone call review with a lovely lady called Tracey Hamilton she answered all my questions and i felt at ease not rushed or brushed off which you get with your own Gps , definitely recommend these guys. 5***

Reply from Hertility
Fantastic experience from start to finish. Hertility's customer service was absolutely incredible. I received a phone call minutes after requesting a pelvic ultrasound and when I couldn't answer the phone the subsequent email conversation was fast, helpful and professional. I received the scan a few days later at a clinic and they were very proactive in chasing the results and writing my report which was thorough and promptly issued.
Highly recommend.

Reply from Hertility
Really nice people, but didn’t tell me anything I didn’t already know, very expensive for quite basic knowledge

Reply from Hertility
Collecting my blood was not only much simpler than I expected, but I also had a highly insightful call with Gemma to review my results. She gave me advice to improve my long-term health and listened to me, walking her through changes in my habits, and just like that, I realised I’d found an alternative way to treat my PDDM, not with antidepressants, but with nutrition. Truly mind-blowing

Reply from Hertility
Before you get the blood testing kit you need to complete a questionnaire. In mine I said I had menopausal symptoms and thought I was anemic due to hair loss.
£139 test arrived and you have to squeeze a vile of blood from a pin prick in your finger, no easy task!
You then get the results. Mine said I'm menopausal and aneamic... No shit Sherlock!
If I want to discuss my results with a gynaecologist it's another £169!!
Don't waste your money on this for the menopause, just see your GP.

Reply from Hertility
I’ve had a great experience using Hertility. The test came with very clear instructions and was very easy to complete. The results were rapid and presented well. The call with the nurse to explain the results was truly brilliant and Vicky was kind, understanding a clear. I would recommend for anyone who wants to gain a better understanding of their cycle and would like an overall hormone health check.

Reply from Hertility
Exploitative 30 day refund policy ridiculous for women with irregular cycles.
Paid around £260 for a test I now cannot use. I am now successfully pregnant with my second child but due to irregular periods, I wasn't sure I was pregnant until outside of their refund window.... They refused me a refund but offered a transfer to a friend....
This must happen fairly frequently that women who are wanting to test fertility become pregnant and due to the need to wait for a specific day of your cycle, if you have long cycles you'll be caught out.
In response to the reply:
Your reply that a 30-day refund limit is “industry standard” does not address the core issue: fitness for purpose. Unlike most consumer goods, a fertility test cannot always be used within 30 days, as its use is dictated by the timing of a woman’s cycle. For those with longer cycles, or in situations like mine where pregnancy makes the test unusable, the rigid 30-day policy creates an unfair contract term under the Consumer Rights Act 2015.
This isn’t about industry standards — it’s about whether your policy reflects the reality of how the product is used. By refusing refunds where it is medically or biologically impossible to use the kit, you are profiting at the expense of women who are often in very vulnerable and desperate circumstances. That lack of flexibility and compassion is deeply disappointing.

Reply from Hertility
I first did the Hertility blood test, which indicated some hormone imbalances. I took these results to my GP, who arranged a scan of my ovaries and I was subsequently diagnosed with PCOS. Because the advice from my GP felt very unhelpful, I decided to spend £169 on an appointment with a gynaecologist through Hertility, hoping for a clearer understanding of PCOS, what it means for me personally, and how best to manage it - especially as my partner and I want children in the future.
Unfortunately, the consultation offered little more than what I had already experienced with my GP. I raised some specific concerns about my cycle, but these were dismissed with advice to “not worry,” a book recommendation, and the suggestion that I return to my GP when I want to conceive.
This felt very similar to the kind of dismissive care women often receive in the NHS, and I had hoped Hertility would offer a different experience. They did offer me a complimentary session with a nutritionist afterwards, but by that point I had lost trust and declined.
Overall, I sadly wouldn’t expect Hertility to provide a different level of care from the NHS, despite the cost.

Reply from Hertility
Excellent communication from the team, always able to answer all my questions. Managed to get seen very quickly and had a detailed report following my scan. I would definitely recommend this company.

Reply from Hertility
Really good service. The call was super helpful that explained everything and offered a lot of reassurance!

Reply from Hertility
The test I took showed all my results normal, which was a weight taken off my shoulders after over a year of trying for a baby and a loss.
The call with Tracey to discuss my results what the breath of fresh air I needed to clear my head and relax. She was so friendly, made me feel so comfortable talking to her and I could tell she was genuinely interested in my experience and loved her job.

Reply from Hertility
I truly recommend Hertility. As a young female who suffers from fertility issues, i struggled to find any information online and from my GP that didn’t say, A- lose weight (i am actually quite petite already), or B- come back when you want kids.
Hertility is fabulous. Although a little on the pricier side i would say it was worth the money. The test was easy to take and all the results came back clear and explanations were honest and detailed.
The follow up call with a nurse is absolutely worth the extra price- please add it to the package if there’s anything you want to discuss after getting your results! She was friendly and helpful, answered all my questions and went through everything that had shown on my results. We went over time but she seemed so invested in me that she did not seem to mind at all. She was also not trying to sell me anything else from their site. She recommended extra tests if she thought they were essential, but she mostly discussed what the GP could do for me and tests i should ask for from the doctor, rather than having lots more private investigative work done through Hertility.
I really felt that all my questions were answered and that i was not rushed. I would absolutely have the tests run again in future and if my money stretched that far, i would see that nurse every time i had a question!
Thank you Hertility!

Reply from Hertility
Just get a proper blood test, this is just not good enough and any findings are not indicative of anything so much so that it will recommend you to take the blood test to find out for real.

Reply from Hertility
I loved the simplicity of sending off my test and having the results on my phone in front of me. Mine came back super quickly! Within 6 days, if I remember correctly. I had a follow up consultation to review my results, of which I had super low estrogen, which made sense as to the symptoms I was experiencing. The lady I spoke to was super lovely and understanding and I now understand myself a bit more and the next steps to take 🧡

Reply from Hertility
Excellent experience from start to finish! Couldn't rate them highly enough. Great service, great support and full consultation and explanation of my results.

Reply from Hertility
I had a really positive experience with Hertility. The entire process was easy to navigate, from ordering the test to receiving and reviewing my results. The platform was user-friendly and made each step clear and straightforward.
The follow up consultation to discuss my blood results was especially informative. The fertility doctor (Daniella) was friendly, attentive, and really took the time to understand my concerns. She offered practical advice and suggestions to help improve my results and journey.
Overall, I found Hertility to be a supportive and insightful service, and I'd recommend it to anyone looking to understand their reproductive health.

Reply from Hertility
The whole process was clear, helpful and exceeded my expectations. Results were clear but the option of a follow up call made everything crystal clear. It was supportive, positive and overall such a positive step in my journey. I am truly happy with my choice and feel empowered in my fertility journey.

Reply from Hertility
Hi, I had a great experience with Hertility. Their services are top-notch and the customer support is simply excellent! All the members of Hertility team that i connected with were very supportive, caring and paid special attention to my needs/ queries. I was very touched by the warmth and empathy of the team! They were also very prompt and quick to resolve things, which was a delight! some of the members i interacted with and want to give a special shout to - Emily (consultation), Cara (sample support call), Ella, Dani and some others.

Reply from Hertility
Their customer service goes above and beyond, really recommend.

Reply from Hertility
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.