I couldn’t recommend this practice more highly! Shamique and his whole team are so professional, welcoming, accommodating and genuinely invested in your end result. My experience in addition to three... See more
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Really pleased with the service that we received although we went private as wait times for nhs were too long for us! Friendly, informative staff and felt safe in their knowledge. We wasn’t rushed int... See more
Company replied
What a fantastic orthodontic practice. Every member of staff are friendly and so helpful. Both my children have now finished their treatments and WOW. Their whole journey through covid and after as b... See more
Company replied
Apologies this review should have been done in June 2022 but due to work commitments is very late. My son had a horrible accident at school which resulted in an ankylosed front tooth. After visiting E... See more
Company replied
Company details
Written by the company
Herts Orthodontics was established in 2003. All of our clinicians are UK qualified specialist orthodontists and registered as such with the General Dental Council (GDC). We all hold degrees in dentistry and have chosen to train as specialists in orthodontics, which we find to be a very rewarding profession, as it uses our technical skills to improve your natural smile aesthetics. We get a great deal of satisfaction seeing our patients grow in confidence as their treatment progresses. They soon realise that they will no longer have to avoid showing their teeth when smiling, as their bite is being corrected. We also have a team of experienced orthodontic therapists, receptionists and dental nurses who have regular involvement in training and professional development. They are all committed towards providing you with a caring and professional service throughout your treatment with us. We provide you with the option of either National Health Service (NHS), or private orthodontic treatment.
Contact info
Herts Ortho 3 St'Marys Court Yard, SG12 9EF, Ware, United Kingdom
- 01920411066
- Info@hertsorthodontics.com
- hertsorthodontics.com
Great service
Great service, staff friendly, polite and professional. Kept us well informed of the procedures at all times. Will recommend to my friends and family.
September 16, 2024
Unprompted review
Reply from Herts Orthodontics
Dear Tracy,
Thank you for leaving this kind review.
All the team appreciate receiving positive feedback, I will ensure to pass this on to all.
Kind regards,
Zoe
Amazing results
Amazing results! Its a very long process but really pleased with how teeth look after treatment.
September 10, 2024
Unprompted review
Reply from Herts Orthodontics
Dear Clare,
Thank you for taking the time to leave us a review.
We hope you are enjoying your new smile.
Kind regards,
Zoe
Herts Orthodontics
Fantastic orthodontist
I first used Herts Orthodontics back in 2005 when Shamiq fixed my teeth when I was an adult in my twenties. When it became clear my twins would need orthodontic work I didn’t hesitate to contact them. My daughter’s work is complete and she now has a beautiful smile. My son is still mid-treatment but is also looking great. We have also begun treatment options for my younger son and as always we have been very well supported with this. I wouldn’t go anywhere else.
June 17, 2024
Unprompted review
Reply from Herts Orthodontics
Thank you so much for your kind words. We're thrilled to hear you have enjoyed your experience at Herts Orthodontics. We're grateful for customers like you who make our work a joy. Thank you for taking the time to leave us this fantastic review.
Kind regards,
Herts Orthodontics
Great Service
Great Service. Really happy with my teeth straightening. All my appointments were on time. The staff at the reception was very helpful and accommodating. Would recommend. Thank you for my smile.
March 18, 2024
Unprompted review
Reply from Herts Orthodontics
Hello Karen,
Thank you for making the time to leave your wonderful feedback! So happy to hear you've had a positive experience at the practice.
Enjoy your smile! :)
Kind Regards
Herts Orthodontics
Reply from Herts Orthodontics
Dear Stuart,
Many thanks for taking the time to leave your review of our service.
Kind regards,
Herts Orthodontics
So slow
So slow. Every time we come here it’s 20-30 mins delay on the appointment. They don’t apologise or even mention it; it’s that normal for them. Add that up over a 2 year period for a brace and you’ve wasted A LOT of time. So I definitely wouldn’t recommend. Unfortunately, they also seem to have a monopoly in the area as patients are queuing up and you can’t get an appointment for months. Someone please set up a local service that respects patients’ and parents’ time!
February 6, 2024
Unprompted review
Reply from Herts Orthodontics
Dear Mr Dondos,
We are sorry that you have experienced delays when attending the practice for your recent appointments, and thank you for highlighting this to us.
We acknowledge that nobody likes to be kept waiting and how frustrating this can be.
We do try our best to keep our clinics running on time but unfortunately as you have experienced on some occasions this does not happen. Delays can occur for a number of reasons beyond the clinicians control.
We can appreciate that this might appear to come across as not being respectful of people's time, but please be reassured this is not the case, and we will always aim to keep to appointment times. We clearly have fallen short on these occasions in your case.
We will do our best to ensure you are seen in a timely manner moving forwards, but please bear with us, if we are occasionally running behind schedule.
If you would like to discuss this further please call us at the practice on 01920 411066.
Kind regards,
Herts Orthodontics Team
Excellent
I have just completed Invisalign treatment at Herts Orthodontics. The whole process went really smoothly, and all the staff were helpful, kind, friendly and excellent at their jobs. I am delighted with my new smile.
February 1, 2024
Unprompted review
Reply from Herts Orthodontics
Hello Katherine,
Thank you for taking the time to leave this lovely feedback! I shall pass this over to Dr Hassan and the rest of team during our February team meeting.
We're so happy you are happy with your new smile!
All the best .
Amazing all round
Really friendly staff. Great treatment. Very happy!
January 17, 2024
Unprompted review
Reply from Herts Orthodontics
Hello Jeevraj, thank you for your lovely feedback. I shall make sure your orthodontist and the rest of team are updated.
We wish you all the best in the future!
Excellent results!
Both my children had their teeth straightened at Herts Orthodontics with incredible results! Smooth process, with caring staff and I wouldn’t ever go anywhere else.
January 8, 2024
Unprompted review
Reply from Herts Orthodontics
Hello Ashley,
Thank you for taking the time to complete the Trustpilot review for the practice! Wonderful to hear that both of your children have had a positive experience at the practice. I shall make sure this feedback is passed to the team at our January Staff meeting, and I hope they are both happy with their smiles!
Wish you the best.
Herts Ortho
Really helpful with everything and…
Really helpful with everything and lovely staff. Highly recommend!
December 20, 2023
Unprompted review
Reply from Herts Orthodontics
Hello Bo, thank you so much for taking the time to complete this review.
I shall make sure Dr Ismail and the rest of team are update with your feedback.
We wish you all the best in the future, and hope you are happy with your smile!
very nice patient and helpful
December 11, 2023
Unprompted review
Reply from Herts Orthodontics
Hello Sophie, thank you for your feedback. We appreciate you taking the time to complete this for us.
I shall make sure the team gets this feedback.
This is by far the best medical…
This is by far the best medical practice I have been to. All the staff are extremely lovely and helpful. It makes a mundane task like going to the orthodontists a nice experience.
December 6, 2023
Unprompted review
Reply from Herts Orthodontics
Hello Tom,
Thank you so much for your kind words. I shall make sure everyone is updated at our next team meeting! We know that not everyone is thrilled when they have to come and see us, but we're glad to know that we made it a pleasant experience for you.
All the best in the future!
Saw Dr Shamique Ismall today
Saw Dr Shamique Ismall today, he explained everything he was going to do and took his time. Wonderful service 5 stars .
December 6, 2023
Unprompted review
Reply from Herts Orthodontics
Hello Maria,
Thank you for taking the time to post this feedback, I shall make sure it is passed over to Dr Ismail.
5* service
Really pleased with the service that we received although we went private as wait times for nhs were too long for us! Friendly, informative staff and felt safe in their knowledge. We wasn’t rushed into treatment it was actually the opposite Shamique advised us to wait six months and be re assessed. Would highly recommend Herts orthodontics as my sons teeth are now amazing compared to the start.
August 18, 2023
Unprompted review
Reply from Herts Orthodontics
Hello Claire,
Thank you so much for your lovely feedback, and thank you for taking the time to do so as well. We're so glad to hear that you and your son felt safe and comfortable at the practice. We don't want anyone to feel pressured. I shall make sure this feedback is passed onto the staff at our next team meeting, and I hope your son enjoys his new smile!
Great service
November 20, 2023
Unprompted review
Reply from Herts Orthodontics
Hello,
Thank you for your feedback! We appreciate you taking the time to leave us a positive comments for us to feedback to staff.
Happy Smiles!
My son Harley’s amazing treatment
My son Harley age 13 has just had treatment here for the last year. Dr Benjamin Marlow has been amazing. He’s very professional patient and amazing at his job. My son Harley as just finished treatment and braces removed. What an amazing job Ben has done. I would recommend to all. Thank you. Harley is so so happy with his beautiful straight teeth
July 16, 2023
Unprompted review
Reply from Herts Orthodontics
Hello Sheena and Harley! So happy to hear that you are both pleased with Harley's teeth after treatment. We really appreciate you taking the time to provide us with such wonderful feedback. I shall ensure Dr Marlow gets this feedback! Thank you very much, enjoy your smile! :)
Highly recommend!
I first visited Herts Orthodontics 20 years ago and recently returned. Not only was I remembered but the service remains excellent. Dr Ismail is lovely, patient and friendly. I used to be anxious about dentists but was always reassured here. Highly recommend!!
May 31, 2023
Unprompted review
Reply from Herts Orthodontics
Hi Joe, thank you for the lovely feedback! It always make the team feel positive when we hear that we put people at ease. We know coming to the dentist or the orthodontist can make some patents anxious, which is the last thing we want! We'll make sure that your feedback is passed over to Dr Ismail and the rest of the team.
at herts orthodontist
at herts orthodontist, there is a range of professional people ranging from the lovely front desk team to the dentist and their assistants, i would like the thank the orthodontist who i’ve had for the last couple of years, that have helped me with my appearance and straighter teeth
from charles whitfield
May 23, 2023
Unprompted review
Reply from Herts Orthodontics
Hello Charles, Thank you for your review! We shall make sure Dr Ismail and the rest of the team receive this feedback.
Perfect smile
Abdi and Jo - amazing twosome. Every experience was a pleasure and my daughters teeth are perfect. Thank you
March 24, 2023
Unprompted review
Reply from Herts Orthodontics
Thank you very much for the wonderful feedback! We shall make sure to update both Jo And Abdi of this compliment! So happy to hear you and your daughter are happy with her teeth.
Excellent service, exceeded my expectations
Apologies this review should have been done in June 2022 but due to work commitments is very late. My son had a horrible accident at school which resulted in an ankylosed front tooth. After visiting Eastmans Dental practice they advised he would need extensive dental work to make his teeth straight and sent a referral to Herts Orthodontist. After a couple of years of brace work he was able to have the smile he wanted in time for his prom. They did an amazing job and we could not be happier, my son is very grateful to everyone at Herts Orthodontist, thank you for all your help.
June 29, 2022
Unprompted review
Reply from Herts Orthodontics
Dear Mr. Julier, thank you so much for leaving such a lovely review of our services. It is very kind of you, and we are so pleased to hear that your son's smile went down well at the Prom! It is really inspiring for our team to receive such positive feedback. Thank you!
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