Neo Orthodontics Ltd Reviews 557

TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Originally I would have given lower stars for the lack of patient follow up care. And the attitude of some of the staff. However my daughter was seen by Konstantia. And what a lovely lady she is. She... See more

Rated 5 out of 5 stars

Mike has been absolutely brilliant. He's a perfectionist with high level of attention to detail and care. The staff and trainee orthodontists are friendly and attentive. My daughter's teeth were ext... See more

Rated 5 out of 5 stars

Really good communication with reminder texts for your diary. Clean, professional entrance. Receptionist is very kind and polite. Staff are very funny and put your nervous kids at ease yet will polite... See more

Rated 5 out of 5 stars

The orthodontist who fitted my braces and took me through the whole process of straightening out my teeth was very professional. He was gentle, knowledgeable and had a great sense of humour! All the s... See more

Company details

  1. Orthodontist

Written by the company

NEO Orthodontics is a dynamic orthodontic provider. Our experienced team offers unique, customised care and a range of modern cosmetic and invisible orthodontic braces which create beautiful smiles. Our specialist orthodontists have undergone years of postgraduate training to qualify from the Royal Colleges of Surgeons of England and Edinburgh. Today, NEO Orthodontics is proud to have training practices with open clinic layouts, training orthodontic therapists and experienced dentists wanting to develop their orthodontic skills. With 11 practices across the South East of England, our team provide specialist orthodontic treatment to private and NHS patients of all ages.


Contact info


4.6

Excellent

TrustScore 4.5 out of 5

557 reviews

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Rated 4 out of 5 stars

Originally I would have given 1 star…

Originally I would have given lower stars for the lack of patient follow up care. And the attitude of some of the staff. However my daughter was seen by Konstantia. And what a lovely lady she is. She put my daughter at ease, correct her treatment plan. And gave a fabulous service. She is a credit to neo.

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

Appalling service at the newcastle…

Appalling service at the newcastle branch.Went for an appointment and was told they were terminating son’s treatment and taking his brace off. Felt bullied and hurried. So many breakages. So many times couldn’t get an appointment. Son left with broken braces cutting his mouth many times in the year of treatment .Rude staff . Wrong appointment times again and again. Arrogant practise only cares about making money. Avoid at all costs

November 19, 2024
Unprompted review
Rated 1 out of 5 stars

Lack of care and concern

My daughter had braces fitted but for nearly six months there was no check up during which time her teeth deteriorated. The braces were then taken off and the orthodontist suggested we see a dentist but without saying it was an urgent issue. When we did see our dentist we were told our daughter had major and serious decay requiring significant specialist care.

November 2, 2023
Unprompted review
Rated 5 out of 5 stars

Explaining treatment thoroughly

Explaining treatment thoroughly. Treating youngsters with respect. Extremely thorough with results they require. I found each member of staff held themselves to a high professional standard I will and would recommend Mike and his team at lewes

June 5, 2023

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