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Herts & Essex Supplies Reviews 

94
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the remarkably fast delivery times, exceptional product variety, and user-friendly ordering process that makes purchasing aesthetic supplies seamless. Consumers also appreciate the helpful and responsive customer support team, frequently noting that items arrive securely well-packaged and in perfect condition ready for professional use. However, some people mentioned serious issues with missing parcels and difficulties receiving prompt refunds or proper assistance when delivery problems occurred. A few reviewers expressed deep frustration over unhelpful customer service responses, noting that inquiries regarding undelivered orders were sometimes ignored or handled poorly.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting very fast postage,... See more

Product

Clients share positive opinions on product, highlighting that items arrive well packaged, are consistently... See more

Service

Customers had positive experiences with service, frequently highlighting the reliable, fast delivery and... See more

Order

Customers consistently note positive experiences with order processes, highlighting fast shipping,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently describing the support team as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Herts& Essex supplies always have a wide variety of dermal filler and skin booster to hand.. never fail in terms of product availability and customer service! Very polite Always helpful Go... See more

Rated 5 out of 5 stars

I highly recommend this company. So glad that I found them because they are very reliable, friendly and professional. I regularly order from them and have done so for a while now and I have not h... See more

Rated 5 out of 5 stars

I’ve ordered from Herts & Essex Supplies many times and have always been very happy with the service. Their prices are very competitive and delivery is consistently fast and efficient. Orders arr... See more

Rated 5 out of 5 stars

Always a pleasure dealing with these. Prompt and friendly staff, good prices. Delivery cut off point was much later than my previous supplier so I made the switch, always handy for last minute clients... See more


Company details

Written by the company

Herts & Essex Supplies is a trusted UK-based distributor of premium aesthetic and skincare products, serving professionals across the beauty and medical aesthetics industry. At hesupplies.co.uk, we specialise in sourcing authentic, high-quality products from leading global manufacturers — including Korea and Italy — ensuring that every item we supply meets strict quality, safety, and performance standards. Our extensive range includes dermal fillers, skin boosters, polynucleotides, mesotherapy, and rejuvenation solutions, carefully selected for their proven results and brand reliability. We are proud to offer products from some of the most respected names in aesthetics, helping practitioners deliver exceptional outcomes for their clients. As a family-run UK business, we take pride in offering fast shipping, exceptional customer service, and competitive pricing — without compromising on authenticity. Every order is handled with care, from temperature-controlled packaging to clear tracking and responsive after-sales support. Our mission is simple: to empower clinics, practitioners, and aesthetic professionals with trusted products, transparent service, and genuine expertise. Whether you’re a start-up clinic or an established practitioner, Herts & Essex Supplies is your reliable partner for safe and effective aesthetic solutions.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

94 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(94)

94 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience ordering HR karisma…

Great experience ordering HR karisma collagen injections from Herts & Essex Supplies.
Super fast delivery, excellent customer service, and very responsive team.
Everything arrived perfectly and the process was smooth.
Highly recommended! 👍

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

10/10 service

I forgot to order products and I required them very last minute and Scott pulled through for me!! He ensured I could pick up my products first thing in the morning, absolutely saved my life and kept my clients happy. The products are genuine and the customer service team is fantastic. This is my second time ordering from them and I’m over the moon with the service, won’t be ordering from anyone else in the future. Thankyou again for a fantastic service.

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

I suggest anyone purchasing from this…

If you are silly enough to order from this company…. I suggest anyone purchasing via PayPal or your credit card for additional protection. Even with delivery protection the company do not even acknowledge it when something goes wrong. Plus their attitudes and customer service stinks.

Thankfully I got my refund via PayPal :)
and can highly recommend - NOT using this fraudulent company!!!
Scammers!!!!!

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

John at Herts & Essex Supplies is always helpful and great to deal with. He makes ordering easy, and the company offers a really good selection of aesthetic products. Always a smooth, positive experience.

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

Well they haven't sorted out a refund…

Well they haven't sorted out a refund for a parcel not received and daid royal mail would send me something then they didn't then h&e said that theyed sort last week still haven't I paid for protected of my delivery aswell and nothing as 2 dec ....over a month ago I'm sure I ordered the item

November 25, 2025
Rated 5 out of 5 stars

My new supplier

Always a pleasure dealing with these. Prompt and friendly staff, good prices. Delivery cut off point was much later than my previous supplier so I made the switch, always handy for last minute clients. Just wish you was closer to me so I can collect!!

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Why go elsewhere when you can have everything under this umbrella!

I've been placing my order from Herts and Essex supplies for quite some time now and whenever I've needed any help with my order, I've grown to trust them not just for their products but for the entirety of their service as should be the case for many others but there aren't many quite like Herts and Essex supplies as I'm a stickler for honesty and professionalism, I have to say in great faith that I will be sticking with Herts and Essex supplies for as long as I'll be needing my beauty supplies. Once again I am greatly appreciative of their service and looking forward to many more years to come.

November 18, 2025
Unprompted review

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