Special Stars Foundation Reviews 

391
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Brilliant service as always. Have been ordering these since I can remember. Good quality brilliant price , cannot fault anything. Thank you so much

Rated 5 out of 5 stars

Fantastic charity that’s organises events and workshops for children and adults with disabilities.. We as a family been lucky enough for my son to access to this charity since early 2014 and experien... See more

Rated 5 out of 5 stars

Such a wonderful place. The kind lady in the shop gave me around 15 minutes of her time, kindly giving me lots of advice and help. The welcoming nature and kindness shown is absolutely lovely and I al... See more

Rated 4 out of 5 stars

Needed sunflower lanyard ID card and case Ordered from the website. Pretty simple and easy purchase. Although I hadn't realised it was all separate and therefore ended up placing 2 order's one afte... See more

Company details

  1. Disability Services and Support Organisation
  2. Charity
  3. Disability Equipment Supplier
  4. Non-Profit Organization

Written by the company

Special Stars Foundation are a registered charity (registration number 1156237). We provide a range of social and creative learning opportunities for people with complex disabilities, alongside support, advice and training services for parent carers Alongside this, we are committed to sourcing and stocking specialist items designed with individuals with disabilities in mind, with the aim of supplying these items to families across the UK for the lowest possible cost Find out more about the work we do at www.heyspecialstars.co.uk


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

391 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(391)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My order never arrived

My order never arrived. No answer from the company and it still says no tracking information available.

June 16, 2022
Special Stars Foundation logo

Reply from Special Stars Foundation

Hi I’ve just run your email address through our system and can find no record of you contacting us to report a problem with your order. We are more than happy to look into your issue and if customers don’t receive their order through the post we always refund or replace we would never ignore anyone. As a small charity trying our hardest to raise income to support disabled people we really don’t appreciate negative feedback, especially when we haven’t been made aware of a problem or been given the opportunity to fix it. If you could email us at info@heyspecialstars.co.uk and give details of your order number we will be happy to rectify any issues. Please also consider removing this negative review as it is so detrimental to the charity. You can read more about us and who we help here www.heyspecialstars.co.uk

Rated 5 out of 5 stars

Quick delivery time

Quick delivery time. Just a shame no lanyard with the badge. The badge is lovely. And describes autism well. I was looking for one with autism and adhd.

June 13, 2022
Rated 5 out of 5 stars

I love this place

I love this place! The links they have with Aim Higher and the resources that they sell have been invaluable to me since discovering that my children have special needs.

Looking forward to learning more together.

June 6, 2022
Rated 5 out of 5 stars

Great seller

Fast and easy purchase process. Fast delivery. Would definitely recommend. Item was well made and just what I ordered.

April 19, 2022
Unprompted review
Rated 4 out of 5 stars

Easy to use internet shop

Easy to use internet shop. Lanyard good quality. Card for lanyard very flimsy. Thought postage was high for these items but were rrceived reasonably quickly.

April 7, 2022
Rated 5 out of 5 stars

Great item...really clear…

Great item...really clear wording...only thing would've improved item would be a larger space for contact info ,as can only fit one name on. Great price,quick delivery.would use again....

April 1, 2022
Unprompted review

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