hgvtraining.co.uk Reviews 552

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Worst experience in my entire life to join on line people who you never see or know to scam you in £5000 contract in monthly payment before getting the license and even the job. Real waist stressful... See more

Rated 1 out of 5 stars

Do not use, has no respect for privacy laws. Unless you hide your phone number if you are stupid enough to make an enquiry with them, even if you do not speak to anyone and even if you hang up before... See more

Company replied

Rated 1 out of 5 stars

i got signed up around the 11th of march and barely got going before the pandemic hit. ok so then a email saying there will be delays due to not being able to be tested . iv had a couple of messages... See more

Company replied

Rated 5 out of 5 stars

Great experience, helpful down the phone and re arranged anything practically the same minute you asked. Can’t fault them, would highly recommend if you are like me where you didn’t really know where... See more

Company replied

Company details

  1. Learning Center
  2. Driving School

Written by the company

HGVTraining.co.uk offers clear, jargon‑free guidance on obtaining and upgrading HGV licences in the UK, covering theory tests, practical driving, CPC training and costs  . Ideal for beginners, licence upgraders and professionals, they break down each stage and outline options clearly. Website acquired in 2021, so reviews prior to this year are previous owners. What you get: - Free access to facts on training, timelines and locations  - Partnered with RHA and Logistics UK-accredited schools across England  - Direct introductions to up to three vetted training providers, backed by documentation checks and credit‑aware tools  Pros (per past users): - Helpful, easy‑to‑follow information for all licence stages  - Transparent about training provider quality  - Fast connection to reputable training providers


Contact info

2.1

Poor

TrustScore 2 out of 5

552 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Helpful and best thing I did.

July 5, 2019
Unprompted review
hgvtraining.co.uk logo

Reply from hgvtraining.co.uk

Hi Mathews,

Thank you for your positive 4-star review. :)

Many congratulations on passing your CAT C licence with the CPC. Please keep in touch with our recruitment team (MANPOWER) for more details on the HGV driver vacancies in your local area.

We wish you the best of luck with your new career and if there is anything else, please feel free to contact us.

Don't forget to recommend us to your friends and get £100 cashback each time you recommend us. :)

Kind regards,

Deqa
Customer service
Specialised HGV

Rated 1 out of 5 stars

I would never use a broker again

I would never use a broker again, total ripoff, go straight to your nearest driver training school. As for the promise of a job at the end, total lies very misleading, very much on your own. After posting this they sent one job interview north London approx. 60 miles away ,total joke well would be if it hadn't cost me £3,300.

July 3, 2019
Unprompted review
hgvtraining.co.uk logo

Reply from hgvtraining.co.uk

Dear Martyn,

We are very sorry to read your comments as we always aim to provide an excellent service with value and to meet your career goals. Having looked into your training account with us, you completed your training in 3 months and have gained your Category C licence as well as your CPC qualification.

You have Manpower available to you who are uniquely in partnership with us to help you with recruitment.

If we have let you down in any way, please contact me at customerservice@hgvtraining.co.uk and we can aim to resolve your concerns.

Please do get in touch if you need anything, I am more than happy to discuss any issues with you.

Kind regards,

Patricia
Customer Service Manager
Specialised Training Services

Rated 1 out of 5 stars

This company is disgusting!

This company is disgusting!! Don't not trust them at all. They said to my son about training he started paying and received no training at all everytime he rings them they never pick up. They have now referred the debt. Why should he pay for something he has never received. See you in court!! Do not I repeat do not trust this company at all... My son has repeatedly rang customer services to complain but no one answers the phone!! But they expect £3,500 for training he has never had!! Disgusting is a understatement.

July 2, 2019
Unprompted review
hgvtraining.co.uk logo

Reply from hgvtraining.co.uk

Hello Louise,

Thank you for your feedback.

We do seem to have quite a few candidates with the same surname as yours, therefore we not 100% sure which one is your son's account.
Our bookings and customer service teams are always here to help. I appreciate sometimes it can take a little bit longer for the teams to answer the phone, as they usually dealing with multiple candidates, however we never ignore calls, including the missed ones.
We also never refer our candidates to debt collection, this can only be done by the finance provider.

Could you please contact us on customerservice@hgvtraining.co.uk or valdas@hgvtraining.co.uk so we could discuss any issues your son is currently having?

Regards,

Valdas

Head of Operations & Technology
Specialised Training Services

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff . Explained everything clearly.
The online software is set out clearly as well I would recommend anyone who is thinking of doing there hgv use this company you wont go wrong or be disappointed

July 1, 2019
Unprompted review
hgvtraining.co.uk logo

Reply from hgvtraining.co.uk

Dear Mick,

Thank you for your 5 star review.

We are pleased to hear that you were happy with the services and training.

We would like to wish you the best of luck with your new career and if there is anything else, please feel free to contact us.

Kind regards,

Patricia
Customer Services
Specialised HGV Training

Rated 5 out of 5 stars

By Far THE BEST Driving School

The BEST instructions on the site, easy to understand them and the training couldn’t get any better. I only had 3days of training and I have never driven HGV before yet on my Practical Examination I passed First time. Definitely by far the best Driving school.

July 1, 2019
Unprompted review
hgvtraining.co.uk logo

Reply from hgvtraining.co.uk

Hi Darren,

Thank you for your 5-star review. :)

Many congratulations on passing your CAT D licence. Please keep in touch with our recruitment team (MANPOWER) for more details on the HGV driver vacancies in your local area.

We wish you the best of luck with your new career and if there is anything else, please feel free to contact us.

Don't forget to recommend us to your friends and get £100 cashback each time you recommend us. :)

Kind regards,

Jorge
Customer service
Specialised HGV

Rated 5 out of 5 stars

The staff that I dealt with was happy…

The staff that I dealt with was happy to give me advice on the training that went for was very helpful

June 28, 2019
Unprompted review
hgvtraining.co.uk logo

Reply from hgvtraining.co.uk

Hi Darren,

Thank you for your 5-star review. :)

Many congratulations on passing your HGV CAT C licence & CPC. Please keep in touch with our recruitment team (MANPOWER) for more details on the HGV driver vacancies in your local area.

We wish you the best of luck with your new career and if there is anything else, please feel free to contact us.

Don't forget to recommend us to your friends and get £100 cashback each time you recommend us. :)

Kind regards,

Alizee
Customer service
Specialised HGV

Rated 5 out of 5 stars

Excellent information and training…

Excellent information and training given.
Make you feel welcome and confident

June 26, 2019
Unprompted review
hgvtraining.co.uk logo

Reply from hgvtraining.co.uk

Hi Wayne,

Thank you for your 5-star review. :)

Many congratulations on passing your HGV CAT C licence & CPC. Please keep in touch with our recruitment team (MANPOWER) for more details on the HGV driver vacancies in your local area.

We wish you the best of luck with your new career and if there is anything else, please feel free to contact us.

Don't forget to recommend us to your friends and get £100 cashback each time you recommend us. :)

Kind regards,

Angel
Customer service
Specialised HGV

Rated 5 out of 5 stars

Excellent training and help me all the…

Excellent training and help me all the way threw my course and would pass my experience to a friend thanks.

June 26, 2019
Unprompted review
hgvtraining.co.uk logo

Reply from hgvtraining.co.uk

Hi Christopher,

Thank you for your 5-star review. :)

Many congratulations on passing your HGV CAT C licence & CPC. Please keep in touch with our recruitment team (MANPOWER) for more details on the HGV driver vacancies in your local area.

We wish you the best of luck with your new career and if there is anything else, please feel free to contact us.

Don't forget to recommend us to your friends and get £100 cashback each time you recommend us. :)

Kind regards,

Skie
Customer service
Specialised HGV

Rated 2 out of 5 stars

I’d ask Facebook for advice next time rather than trust google.

Got it done eventually. However, the only reason I signed up with these was because at the time of searching, they had bought all the google space out. Any search for HGV training only resulted in these guys being brought up. The advert also made it look like they were a training school, not a 3rd party organisational agency as it transpired they are.
I asked before I signed up, when I needed to quit my current job. I was told they would tell me when to quit. So I signed up in May last year, and started the theory training. Only problem was, the amount of material you need to go through, doesn’t sit well with a 9-5 job plus callout. So I didn’t complete my theory training in its entirety until August. My practical training was set for October. Failed the Cat C test on a silly mistake, but rebooked my test and some extra training through my instructor rather than these guys when I realised what the price difference was. Passed second time. However the retest couldn’t be booked in until December. So 7 months after I signed up.
I decided best get a job first with what I got, which proved harder than I thought. So got a job, and some CATC experience before booking my CE.
Then I was advised that I needed to book an extension for my CE training if allowed because the whole course should have been completed in 6 months. I pointed out that that was why I asked when I needed to quit my last job as I gathered this training was going to be very consuming, but as I had been explicitly told NOT to quit my job until they said, I hadn’t, so the theory training had taken longer than anticipated.
They did grant my extension, but I wonder how many people have fallen foul of this stupid unachievable rule, and found themselves paying £2k regardless for a service not provided? This would only work out if you don’t work at all.
Side note-my instructor informed me that the full course direct with the driving school would have cost around £2500. I’m paying £4500 for the same course with these people. Badly worded misleading advertising making it look like an entirely different setup.

June 23, 2019
Unprompted review
hgvtraining.co.uk logo

Reply from hgvtraining.co.uk

Dear Heather,

We're sorry to hear this and we appreciate your feedback, if there are improvements to be made then we will.

We take pride in booking and assisting you with all the training. You have been fully trained for both licences and CPC within 7 months and are now fully qualified. We do allow a maximum 9 months for both licences.

We appreciate that the courses are not inexpensive and that you purchased the training package with the aid of a finance plan. You can avoid to pay the full term by trying to make more monthly payments or paying off the finance earlier.

If you need any other assistance, please feel free to contact us.

Regards,

Customer Service
The Team at Specialised Training

Rated 5 out of 5 stars

my name is salman nalbandh i am just…

my name is salman nalbandh i am just writing in few word best training provider in uk best service and giving good guidance ..please dont go anywhere for your HGV PCV and all license just choose HGV specialised training ..and last thing .good customer service ..and thanks to marcus eswell giving me good advise.

June 21, 2019
Unprompted review
hgvtraining.co.uk logo

Reply from hgvtraining.co.uk

Hi Benjamin,

Thank you for your 5-star review. :)

We wish you the best of luck with your new HGV career and if there is anything else, please feel free to contact us.

Kind regards,

Sam
Customer service
Specialised HGV

Rated 5 out of 5 stars

The information provided was clear and…

The information provided was clear and straight forward direct to the point.

June 19, 2019
Unprompted review
hgvtraining.co.uk logo

Reply from hgvtraining.co.uk

Hi Geoff,

Thank you for your 5-star review. :)

Many congratulations on passing your HGV licence. Please keep in touch with our recruitment team (MANPOWER) for more details on the HGV driver vacancies in your local area.

We wish you the best of luck with your new career and if there is anything else, please feel free to contact us.

Don't forget to recommend us to your friends and get £100 cashback each time you recommend us. :)

Kind regards,

Jorge
Customer service
Specialised HGV

Rated 4 out of 5 stars

Training was straight forward

Training was straight forward, wts trained me and gave me loads of knowledge that I needed to learn. It has been a great experience & my journey isn’t over yet as I’m awaiting class 1 training which I’m looking forward to. Passed my class 2 recently which I enjoyed every part of.

June 19, 2019
Unprompted review
hgvtraining.co.uk logo

Reply from hgvtraining.co.uk

Hi Lee,

Thank you for your positive review. :)

Many congratulations on passing your HGV CAT C licence. And good luck with your class 1 test.

Please keep in touch with our recruitment team (MANPOWER) for more details on the HGV driver vacancies in your local area.

We wish you the best of luck with your new career and if there is anything else, please feel free to contact us.

Don't forget to recommend us to your friends and get £100 cashback each time you recommend us. :)

Kind regards,

Angel
Customer service
Specialised HGV

Rated 5 out of 5 stars

They make it so easy

They make it so easy. Would highly recommend

June 17, 2019
Unprompted review
hgvtraining.co.uk logo

Reply from hgvtraining.co.uk

Dear Hannah,

Thank you for your five star review.

We are very pleased to hear that you are happy with the services and thank you kindly for your recommendation.

Kind regards,

Deqa
Customer Services
Specialised HGV

Rated 5 out of 5 stars

Excellent got me through first time

Excellent got me through first time. Very helpful training.

June 14, 2019
Unprompted review
hgvtraining.co.uk logo

Reply from hgvtraining.co.uk

Dear Anthony,

Thank you for your five star review.

We are pleased to hear that you were happy with the services provided and many congratulations on passing on your first attempt. That is excellent!

We would like to wish you the best of luck with your new career and if there is anything else, please feel free to contact us.

Kind regards,

Patricia
Customer Services
Specialised HGV Training

Rated 5 out of 5 stars

Best driving school and instructors

Best driving school and instructors. Recommend to everyone.

June 14, 2019
Unprompted review
hgvtraining.co.uk logo

Reply from hgvtraining.co.uk

Dear Muhammad,

Thank you for your five star review.

We are pleased to hear that you were happy with the training and services. We will be sure to pass your feedback to your instructors and the team.

We would like to wish you the best of luck with your new career and if there is anything else, please feel free to contact us.

Kind regards,

Patricia
Customer Services
Specialised HGV Training

Rated 5 out of 5 stars

Helped me every step of the way

Helped me every step of the way, I could call and they would help with any queries and questions I had through out the process.

June 14, 2019
Unprompted review
hgvtraining.co.uk logo

Reply from hgvtraining.co.uk

Hi Benjamin,

Thank you for your 5-star review. :)

Many congratulations on passing your HGV CAT C licence. Please keep in touch with our recruitment team (MANPOWER) for more details on the HGV driver vacancies in your local area.

We wish you the best of luck with your new career and if there is anything else, please feel free to contact us.

Don't forget to recommend us to your friends and get £100 cashback each time you recommend us. :)

Kind regards,

Angel
Customer service
Specialised HGV

Rated 5 out of 5 stars

Excellent highly recommended

Excellent highly recommended, thankyou

June 13, 2019
Unprompted review
hgvtraining.co.uk logo

Reply from hgvtraining.co.uk

Hi Zahir,

Thank you for your 5-star review. :)

Many congratulations on passing your HGV CAT C licence. Please keep in touch with our recruitment team (MANPOWER) for more details on the HGV driver vacancies in your local area.

We wish you the best of luck with your new career and if there is anything else, please feel free to contact us.

Don't forget to recommend us to your friends and get £100 cashback each time you recommend us. :)

Kind regards,

Deqa
Customer service
Specialised HGV

Rated 5 out of 5 stars

They have all been great and helpful

June 12, 2019
Unprompted review
hgvtraining.co.uk logo

Reply from hgvtraining.co.uk

Hi Kyle,

Thank you for your 5-star review. :)

Many congratulations on passing your HGV CAT C licence & CPC qualifications. Please keep in touch with our recruitment team (MANPOWER) for more details on the HGV driver vacancies in your local area.

We wish you the best of luck with your new career and if there is anything else, please feel free to contact us.

Don't forget to recommend us to your friends and get £100 cashback each time you recommend us. :)

Kind regards,

Alizee
Customer service
Specialised HGV

Rated 5 out of 5 stars

The entire specialised team

The entire specialised team, are so approachable, they go the extra mile every time to help you achieve your set goals, would highly recommend, thank you!

June 12, 2019
Unprompted review
hgvtraining.co.uk logo

Reply from hgvtraining.co.uk

Hi John,

Thank you for your positive feedback and a 5-star review. We'll pass your feedback to the team.

Many congratulations on passing your HGV CAT C . Please keep in touch with our recruitment team (MANPOWER) for more details on the HGV driver vacancies in your local area.

Don't forget to recommend us to your friends and get £100 cashback each time you recommend us. :)

Kind regards,

Patricia
Customer service
Specialised HGV

Rated 5 out of 5 stars

Recommended before and will keep on recommending

Great team to work with, makes you feel like they are there close to you through all the process.
If you have to ring them make sure to have plenty of time. Unfortunately the waiting time is about 30 minutes on hold before someone can pick up your call but as soon as they do they will take care of everything and talk with you through all the process.
Recommended to a friend and will keep on recommending to anyone who wants a hgv license

June 12, 2019
Unprompted review
hgvtraining.co.uk logo

Reply from hgvtraining.co.uk

Hi David,

Thank you for your 5 star review. We'll pass your feedback to the team.

Many congratulations on passing your HGV CAT C & C+E licence. Please keep in touch with our recruitment team (MANPOWER) for more details on the HGV driver vacancies in your local area.

We wish you the best of luck with your new career and if there is anything else, please feel free to contact us.

Don't forget to recommend us to your friends and get £100 cashback each time you recommend us. :)

Kind regards,

Skie
Customer service
Specialised HGV

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