Worst experience in my entire life to join on line people who you never see or know to scam you in £5000 contract in monthly payment before getting the license and even the job. Real waist stressful... See more
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Do not use, has no respect for privacy laws. Unless you hide your phone number if you are stupid enough to make an enquiry with them, even if you do not speak to anyone and even if you hang up before... See more
Company replied
i got signed up around the 11th of march and barely got going before the pandemic hit. ok so then a email saying there will be delays due to not being able to be tested . iv had a couple of messages... See more
Company replied
Great experience, helpful down the phone and re arranged anything practically the same minute you asked. Can’t fault them, would highly recommend if you are like me where you didn’t really know where... See more
Company replied
Company details
Written by the company
HGVTraining.co.uk offers clear, jargon‑free guidance on obtaining and upgrading HGV licences in the UK, covering theory tests, practical driving, CPC training and costs  . Ideal for beginners, licence upgraders and professionals, they break down each stage and outline options clearly. Website acquired in 2021, so reviews prior to this year are previous owners. What you get: - Free access to facts on training, timelines and locations  - Partnered with RHA and Logistics UK-accredited schools across England  - Direct introductions to up to three vetted training providers, backed by documentation checks and credit‑aware tools  Pros (per past users): - Helpful, easy‑to‑follow information for all licence stages  - Transparent about training provider quality  - Fast connection to reputable training providers
Contact info
United Kingdom
- hgvtraining.co.uk
2.1
Poor
552 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Best team!
Nice team! Top services! 10 plus for all the team, they're near to you all the time you need them and they will answer all you questions every time you need! Definitely I will recommend! Thank you!
December 17, 2019
Unprompted review
Reply from hgvtraining.co.uk
Dear Radu,
Thank you for leaving a 5 star review for us.
We are delighted to hear of the polite, friendly and efficient service that you have experienced with our team.
Just to let you know each time you recommend a friend and they train with us, you receive a £100 cashback.
Our best wishes with your new found HGV career.
Kind regards,
Patricia
Customer Service Manager
Specialised Training
Very good stuff
Very good staff, I am very happy, I recommend for all to apply
December 13, 2019
Unprompted review
Reply from hgvtraining.co.uk
Dear Dmitrii,
Thank you for leaving a 5 star review for us.
We are pleased to hear of the excellent service that you have experienced with us.
Don't forget to recommend us to your friends and get up to £100 cashback each time you recommend us!
Kind regards,
Alex
Customer service
Specialised HGV
Training LGV
I’ve enjoyed the training, the best people trained me to drive the vehicle. The website for your own revising was very helpful.
December 12, 2019
Unprompted review
Reply from hgvtraining.co.uk
Dear Elizabeth,
Thank you for leaving a review.
We are pleased to hear of the great service and training you have received.
Many congratulations on gaining your licence and CPC.
Our best wishes with your new found HGV career.
Kind Regards,
Patricia
Customer Service Manager
Specialised Training
I was very happy with my training
I was very happy with my training from the class room training to training with Brtish HGV very professional and knew when to give help where it was needed, also the team on the phones at the training centre made sure you was ready , brilliant work from all parties involved.many thanks to Namzul and the team
December 9, 2019
Unprompted review
Reply from hgvtraining.co.uk
Dear Wayne,
Thank you for your 5 star review.
I am glad you've had a great experience with using our services. We will be sure to thank Nazmul and the team on your behalf.
Congratulations on gaining your Category C and CPC ! Our best wishes with your new found HGV career.
Kind regards,
Alex
Customer Services
Specialised Training Services
Been absolutely amazing
Been absolutely amazing. So supportive and I can tell that you actually care about what is best for your clients which is rare to see in such a large company. Thankyou for all the help 👍🏼
December 6, 2019
Unprompted review
Reply from hgvtraining.co.uk
Dear Adam,
Thank you for your 5 star review.
It is really great to read your comments. We are pleased that you are happy with the services and the excellent service experienced with the team.
Good luck with your new career and if there is anything else you need, please feel free to contact us.
Best regards,
Patricia
Customer Service Manager
Specialised Training
Very friendly advisors that are always…
Very friendly advisors that are always at the end of a phone or email for any help you might need. Fantastic service
December 4, 2019
Unprompted review
Reply from hgvtraining.co.uk
Dear Nikki,
Thank you for leaving us a 5 star review.
We are pleased to hear of the well organised and professional service that you have experienced with us.
If you require any further assistance, please feel free to contact us.
Kind regards,
Patricia
Customer Service Manager
Specialised Training Services
Excellent!
Well worth the money. Have been looked after from start to finish.
Richard my instructor couldn't of been any better. Superb, thank you.
December 4, 2019
Unprompted review
Reply from hgvtraining.co.uk
Dear Kate,
Thank you for your 5 star review.
It is fantastic to hear that the level of service went above and beyond your expectations.
Congratulations on gaining your Category C licence!
Thank you again for you nice feedback and comments. If you require any further assistance, please feel free to contact us.
Kind regards,
Patricia
Customer Service Manager
Specialised Training Services
Team have been great
Team have been great, very efficient and kept everything straightforward for my hgv theory, hazard perception and case studies. Practical has been booked in also.
Deqa has dealt with booking me in for these and has been great at finding me times and dates as I work full time and have kids to look after on my time off. I havent always been able to take the initial dates offered, but Deqa always has something more suitable within a day or two.
Passed all tests so far first time, training material is very I'm depth and gets the job done
November 29, 2019
Unprompted review
Reply from hgvtraining.co.uk
Dear Paul,
Thank you for leaving a 5* review for us.
We are pleased to hear that you were able to arrange your bookings with ease and are happy with our services. We will be sure to thank Deqa for you.
If you require any further assistance, please feel free to contact us.
Kind regards,
Patricia
Customer Service Manager
Specialised Training Services
So far so good whenever I call in they…
So far so good whenever I call in they always reply accordingly, had a delay on email replies from Thomas Bigsby however after calling in they informed me his on holiday and assisted me with anything I wanted through the call.
Bought the back to back course so far it's going great I already had my medical which went great also the app provided with the course is great, so far I have passed 17 of these tests in a row so hopefully the theory test shouldn't be an issue.
Also if someone reads this review whenever booking the actual driving practice and test do you get a choice of either passing on manual or automatic lorry? I already hold a manual license for a normal car just wondering if you can pass on automatic as I have read even if you pass on automatic as long as you have a normal manual license you can still drive both?
November 29, 2019
Unprompted review
Reply from hgvtraining.co.uk
Dear Bartosz,
Thank you for leaving a review for us.
I am glad that you are happy with the our services and the training materials.
I trust I have answered your query regarding the transmission today over the telephone. However, just to summarize at the LGV / HGV level, regardless of which transmission used during training and at the test, you are qualified to drive both once passed.
Please do get in touch if you need anything else, I am more than happy to discuss any queries with you.
Kind regards,
Patricia
Customer Service Manager
Specialised Training Services
This is a rip off overpriced bad service
This company is run by a bunch of incompetent imbeciles. The service is over priced and they don't explain to you about the 1,500 intrest you will have to pay on top of the 3,200 you will Pay for their terrible service. They lie to you to get you to recommend other people to there company promised to pay you £100. But they wont. They promised to get u into work but they dont this company will rip you off big time you can get your class C for just 1,200 start to finish if you do it yourself these people are not worth your time or money dont make the mistake i made.
November 28, 2019
Unprompted review
Reply from hgvtraining.co.uk
Hello Simeon,
Thank you for your review and I'm sorry to hear you are disappointed about our services. Unfortunately the information you have provided here is factually incorrect.
Majority of our customers, including yourself, purchase training courses using finance option, which allows them to pay monthly instalments, instead of paying the entire sum at once. As with most financing options, there is interest added to it. This was explained to you at the time of purchasing the course as well as in the documents you have received from the finance company, which shows the amount borrowed, added interest and also payment terms.
When you were purchasing the course, the training adviser explained what the training entails and how much it costs. Based on the information we provided, you decided to purchase the training course.
Having looked at your training record, I can see that you have failed your practical training and 2 additional retests. Unfortunately, this means that you haven't become a qualified lorry driver, which made it impossible to refer you to any recruitment partners we were working with at the time.
You also mention that one can get training for CAT C for £1200. You purchased more than just CAT C training: medical, theory, CPC Module 2 and Module 4,practical training and 2 additional retests. The entire process was managed for you and you would have been referred to our recruitment partners should you have passed the practical examination. In addition to this, you utilised our finance option which isn't necessarily available from most training providers.
I appreciate there was a delay processing your referral fee, for which I apologised when we spoke over the phone earlier today. I will also be looking into finding out what was the reason for such a delay, as normally these get processed in a couple of days. Once my colleagues from the finance department confirmed that the payment was released I called you and informed accordingly.
I find it rather odd that you think we are incompetent imbeciles who provide poor service, yet you were more than happy to refer your friend to us for his training.
If you would like to discuss this further, please feel to contact any of my colleagues or me directly.
Kind Regards,
Valdas Stasevicius
Head of Operations & Technology
Specialised HGV
Excellent service very helpful and…
Excellent service very helpful and friendly would highly recommend
November 27, 2019
Unprompted review
Reply from hgvtraining.co.uk
Hi Roy,
Thank you for your 5-star review :)
Thank you for choosing Specialised HGV training for getting your Class 2 licence.
If there is anything you need help with, please feel free to contact us.
Don't forget to recommend us to your friends and get up to £100 cashback each time you recommend us :)
Kind regards,
Jorge
Customer service
Specialised HGV
Reply from hgvtraining.co.uk
Hi Russell,
Thank you for your 5-star review :)
Thank you for choosing Specialised HGV training for getting your Class 2 licence.
If there is anything you need help with, please feel free to contact us.
Don't forget to recommend us to your friends and get up to £100 cashback each time you recommend us :)
Kind regards,
Deqa
Customer service
Specialised HGV
Hgv training was there every step of…
Hgv training was there every step of the way always there if i needed anyhelp no matter how small would defenitly recommend them ti friends and family. When i decide to go for my class 1 in time i know i can count on hgv training for support and help me get through it thankyou very much rob.
November 27, 2019
Unprompted review
Reply from hgvtraining.co.uk
Hi Rob,
Thank you for your 5-star review :)
Thank you for choosing Specialised HGV training for getting your Class 2 licence. Please keep in touch with our recruitment team (MANPOWER) for more details on the driver vacancies in your local area.
We wish you the best of luck with your new career and if there is anything else, please feel free to contact us.
Don't forget to recommend us to your friends and get up to £100 cashback each time you recommend us :)
Kind regards,
Angel
Customer service
Specialised HGV
Excellent service
Excellent service. Great opportunities within the courses that they offer. Thank you.
November 27, 2019
Unprompted review
Reply from hgvtraining.co.uk
Dear Leanne,
Thank you for leaving a review for us.
We are delighted to hear of the professional and efficient service that you have experienced with the team.
Many congratulations on gaining your Category C and CPC qualifications.
If there is anything else you need, please feel free to contact us.
Kind regards,
Patricia
Customer Service Manager
Specialised Training Services
Nazmul was extremely helpful when…
Nazmul was extremely helpful when booking my tests, we cancelled several times and were difficult clients but he was extremely helpful, kind and professional.
Thank you
November 25, 2019
Unprompted review
Reply from hgvtraining.co.uk
Dear Ellie,
Thank you for your 5 star review.
It is wonderful to hear of the helpful service you have experienced with our team.
Many congratulations on gaining your C1 licence.
Please do let us know if there is anything else we can help you with.
Kind regards,
Patricia
Customer Service Manager
Specialised Training Services
Great company and very reccomend if you…
Great company and very reccomend if you would like to get your licence and start new carrer in this area, team very helpfull to answer your enquires, can get a little time wait over the phone but in case they not answer you they will contact you, training with instructors was amazing, now have class 2 and future will do again my retest for class 1.
Cons- After pass my licence on hgv class 2 specilized training didn't done contact me to find work/support in this area however had to do it my self and look for job on my own.
Pros- Great team and excellent training to pass hgv licence.
November 25, 2019
Unprompted review
Reply from hgvtraining.co.uk
Dear Rui Alexandre,
Thank you for your review and feedback.
We are pleased to hear that you were happy with the team and the services provided. Congratulations on obtaining your Category C and CPC qualifications.
The Manpower Driver Academy is only available to our customers, I will you send you the appropriate link for you and ask them to call you as soon as possible.
If you do wish to try again at the C+E test, please could you contact us at customerservice@hgvtraining.co.uk at your earliest convenience.
We look forward to hearing from you soon.
Kind regards,
Patricia
Customer Service Manager
Specialised Training Services
Just rang to see if there was any early…
Just rang to see if there was any early dates for theory and hazard and Ammar Farishta was a great help to me and he answered all my questions I had to a very good standard
November 22, 2019
Unprompted review
Reply from hgvtraining.co.uk
Dear Sam,
Thank you for leaving a review for us.
We are pleased to hear of the efficient and friendly service that you have experienced with us. We will be sure to thank Ammar for you.
Good luck with your new career and if there is anything else we can help you with, please feel free to contact us.
Kind regards,
Patricia
Customer Service
Specialised HGV
Do not use. Will not respect data and privacy laws.
Do not use, has no respect for privacy laws. Unless you hide your phone number if you are stupid enough to make an enquiry with them, even if you do not speak to anyone and even if you hang up before it goes to answerphone, they will take your phone number and start to send you marketing messages with NO option to opt out, and you will receive regular sales calls that will continue even after you point out that you did not give them permission at any time to use your number. Disrespectful, Aggressive marketing, in breach of data laws. Avoid at all costs.
November 15, 2019
Unprompted review
Reply from hgvtraining.co.uk
Hello Richard,
Thank you for your review.
As most businesses, we do log missed calls from our current, or potential customers. We do this to ensure that none of the enquiries get missed. Our training advisers return all missed calls, as the majority of the missed calls we get on our main number are from people who have genuine interest in HGV/PCV training, which probably was the reason in your case as well.
The marketing messages you received were sent by mistake and I do apologise if this has caused you any inconvenience. We have since reviewed the processes and put some additional measures in place to avoid such situations happening again in the future.
When we spoke over the phone, you confirmed that you would like your phone number to be removed from our system. Your number and any associated information we may have had at the time( i.e. time of the missed call). was removed shortly after.
Kind Regards,
Valdas Stasevicius
Head of Operations & Technology
I am definitely recommended you to any
I am definitely recommended you to any body of whom want to start new training in Lgv, you guys have excellent customers services through my theory test multiple choice, hazards perception and CPC case study pass first time and now they booked my practical tests for cat c and module 4 CPC.
Thank you for all your help.
A Mohamed
November 12, 2019
Unprompted review
Reply from hgvtraining.co.uk
Dear Mohamed,
Thank you for leaving a 5 star review for us.
We are delighted to hear of the professional service you have experienced with us. Congratulations on passing and we wish you the very best in your new career.
If there is anything else we can help you with, please feel free to contact us.
Kind regards,
Patricia
Customer Service
Specialised HGV
These guys have been great
These guys have been great. Very prompt and accommodating.
A big thanks to Ammar in particular
November 11, 2019
Unprompted review
Reply from hgvtraining.co.uk
Hi Mohammed,
Thank you for leaving a 5 star review for us.
We are happy to hear of the efficient and friendly service you have experienced with us.
Kind Regards,
Alex
Customer service
Specialised HGV
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