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Rated 1 out of 5 stars

The exchanger isn't paying out. More than 48 hours have passed, and they still can't exchange some 150 USDT for PayPal EUR. Tech support on the website isn't responding. Sometimes they only respo... See more

Rated 5 out of 5 stars

Our transaction was to send to our PayPal. Not seeing it after 5 hours, we contacted support via chat who explained that sending to PayPal might take 24hrs or a little more. Therefore, we've been pati... See more

Rated 5 out of 5 stars

At first I was a bit nervous since it was my first conversion from crypto to PayPal. But it all went well. Interface is comfortable and gives you all necessary info on transactions. Just follow... See more

Rated 5 out of 5 stars

I was skeptical about trying this as I had never done a cryptocurrency exchange before. I hadn't heard of hi.exchange before yesterday but it was a simple process. I placed my order for my USDT to Pay... See more

Company details

  1. Cryptocurrency Service
  2. Currency Exchange Service

Written by the company

Moments are precious. The highly experienced Hi Exchange Team has provided fully automated cryptocurrency/electronic exchange for you. Use our services for exchanging currencies like Bitcoin, Tether, and Perfect Money and feel the change. Your orders will be processed without any delay and we promise you to make every effort in order to improve our current services and also adding new ones. Buying and Selling Electronic Currencies must be done with fast and reliable support, which is what we do in Hi Exchange. You can reach our support team 24/7. Hi Exchange let you focus only on the market, we take care of the rest.


Contact info

You should know

4.2

Great

TrustScore 4 out of 5

433 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

The exchanger isn't paying out

The exchanger isn't paying out. More than 48 hours have passed, and they still can't exchange some 150 USDT for PayPal EUR. Tech support on the website isn't responding. Sometimes they only respond via Beschange, telling me to wait. They claim to pay within 24 hours, but they probably mean 24 years.

After 52 hours, they wrote that they could not send the money and then disappeared again and did not respond.

After 72 hours, they paid the money to PayPal.
I don't recommend using this exchanger.

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

Not a scam

They paid me again man. I would trust them even with 10k dollars of crypto. Don't doubt em. They're legit

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Funds received to PayPal - Thank you HiExchange

Our transaction was to send to our PayPal. Not seeing it after 5 hours, we contacted support via chat who explained that sending to PayPal might take 24hrs or a little more. Therefore, we've been patiently waiting and INDEED we received our funds in Paypal the next day in two separate payments. Thank you HiExchange.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

As always, great service, never had issues exchanging my crypto for Paypal USD, always been fast, there was one issue I had once but that was resolved very fast in under 10 minutes by their customer support, would recommend great site and service!

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

The trasaction went smooth USDT Tron to PayPal USD

I recently transfered 2000 USD worth USDT tron (trc20) to my Paypal USD account, although my paypal is in Mauritius country but the currency its USD. Now I had to chat with their online chat wid "Jessica", asked to Prioritized my order as highest and then it finally happened after more than 16hours, so if i didn't chat with them they wouldn't have it send, After the chat she confirms me she'd make my request heard and within 30mins of our chat, I got a PayPal notifications BOOM "You've got money"

I am so happy glad it all worked out. Weeks ago, i had bought PayPal USD giftcard directly from Cryptorefill website but they charged me a humoungous // enormous fees on their side.. I don't suggest you go that route "the Cryptorefill buying PayPal USD giftcards" directly.. Their fees are so huge you will get cripple anyway this HI.exchange again is so LEGIT and trustworthy. I've been using them since `2023 go check my youtube channel "Yashvir Gaming" - I've made many positive reviews about it

March 23, 2025
Unprompted review
Rated 4 out of 5 stars

it was ok

they should increase timer for btc exchange because 30 minutes was not enough to get some confirmations from btc network and without them they not gonna accept your payment and exchange offer will be unpaid.
so after some time transaction got some confirmations I typed them on support and they accepted the payment,after that they sent money on paypal very quickly

February 26, 2025
Unprompted review
Rated 1 out of 5 stars

They’re very deceitful

They’re very deceitful. Don’t ever try to do a PayPal transaction with them. They will tell you one thing and do the exact opposite. They’ll deduct 4% because your PayPal isn’t friends and family. That’s the biggest rubbish I’ve ever had. Whenever I send money via PayPal, I get to choose how I want to send it. And then end, when I asked for a refund, they took 2% of the money I sent. Silly website. My first and last time ever!

July 3, 2024
Unprompted review

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