HiExchange Reviews 

432
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

The exchanger isn't paying out. More than 48 hours have passed, and they still can't exchange some 150 USDT for PayPal EUR. Tech support on the website isn't responding. Sometimes they only respo... See more

Rated 5 out of 5 stars

Our transaction was to send to our PayPal. Not seeing it after 5 hours, we contacted support via chat who explained that sending to PayPal might take 24hrs or a little more. Therefore, we've been pati... See more

Rated 5 out of 5 stars

At first I was a bit nervous since it was my first conversion from crypto to PayPal. But it all went well. Interface is comfortable and gives you all necessary info on transactions. Just follow... See more

Rated 5 out of 5 stars

I was skeptical about trying this as I had never done a cryptocurrency exchange before. I hadn't heard of hi.exchange before yesterday but it was a simple process. I placed my order for my USDT to Pay... See more

Company details

  1. Cryptocurrency Service
  2. Currency Exchange Service

Written by the company

Moments are precious. The highly experienced Hi Exchange Team has provided fully automated cryptocurrency/electronic exchange for you. Use our services for exchanging currencies like Bitcoin, Tether, and Perfect Money and feel the change. Your orders will be processed without any delay and we promise you to make every effort in order to improve our current services and also adding new ones. Buying and Selling Electronic Currencies must be done with fast and reliable support, which is what we do in Hi Exchange. You can reach our support team 24/7. Hi Exchange let you focus only on the market, we take care of the rest.


Contact info

You should know

4.2

Great

TrustScore 4 out of 5

432 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(432)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The description of this exchanger is…

The description of this exchanger is not true, there is simply no automatic exchange.
I expected to receive money as on all modern exchangers within 2-5 minutes.
As a result, I wait 2 days, the money still has not come.

June 14, 2022
Unprompted review
Rated 1 out of 5 stars

The worst exchanger ever

The worst exchanger ever! on 380$ pm to pp i already lost 25$ ! btw they say that they will sent funds to pp with Friends and Family, not at all! NOT RECOMEND!!!

May 12, 2022
Unprompted review
HiExchange logo

Reply from HiExchange

Hello,

Thanks for using HiExchange. We have clearly stated on our terms and conditions page that PayPal payments will be send as for "Goods and Services". There are some offers sometimes for payments above $2K which your payment of $380 was clearly less than the stated amount.

We apologize if there has been any confusions. Hope to see you again on HiExchange.

Rated 5 out of 5 stars

I recommend it,

I recommend it,
Trusted and fast exchange to Paypal within 12 hours.
Thanks for this great service.

April 30, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible service

Have made an order with a premise of it being fast and quick, was exchanging eth to paypal eur, been almost 48 hours and order still has not arrived while the support is unresponsive even though they are "online"

I would really suggest everyone to stay away from this service as there are plenty other options to choose from.

March 13, 2022
Unprompted review
Rated 4 out of 5 stars

as I'm new member to this app and my…

as I'm new member to this app and my first order with them for doing exchange Payeer US$ to PayPal US$, I can verify their service: good, trusted and legit, the only comment I have is the 24hrs time my order took to have my PayPal account funded but everything went fine through their active and helpful live support chat.. Thx.

March 12, 2022
Unprompted review
Rated 5 out of 5 stars

HiExchange rocks!

Just did an exchange from LTC to Paypal USD. Had an initial problem that the wallet i sent the LTC from took longer then 20 min, and my order was cancelled. I chatted with Customer Support and had it sorted out in a few minutes and after the transaction showed on the Block Explorer, the order was put through and my USD arrived into my paypal account in about 1-2 hours. Very happy with the experience and will definitely be utilizing their service again!

February 27, 2022
Unprompted review

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