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Hi5tickets.com Reviews 97

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TrustScore 4.5 out of 5

4.4

Travel Agency
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the service as excellent, noting the smooth and well-organized booking process, quick ticket issuance, and overall convenience. Many people appreciate the ease of payment, often mentioning the option for installments and the prompt handling of refunds. The staff, particularly individuals like Aryan and Sarah, are often praised for their helpfulness, professionalism, and ability to make the experience stress-free. However, some customers also noted significant issues, particularly concerning refunds and payment disputes. A few people reported not receiving full refunds or experiencing long delays, with some customers reporting issues with receiving their payments back after cancellations. There were also complaints about communication, with some reviewers mentioning a lack of responsiveness and difficulties resolving issues, especially when dealing with missed payments or changes to bookings.

What people talk about most

Booking process

Reviewers highlight ambiguous aspects of the booking process. Many customers found the process to be quick,... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers praise the fast and secure... See more

Service

Users describe positive interactions with service. Customers found the service reliable and convenient, with... See more

Staff

Reviewers mention ambiguous feedback about staff. While some customers, like Sarah, are praised for their... See more

Refund

Clients share ambiguous opinions on refund experiences. Some customers report quick and efficient refunds,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Scam scam scam this company or pple is a big scam I repeat do not have any business with them. I am going to report you guys to the authority if I don't have my refund you can't not eat my money and g... See more

Company replied

Rated 5 out of 5 stars

Honestly, I was well impressed with hi5tickets, especially the way they handled the ticket issuance. Once I completed the booking, the ticket came through proper quick. N0 delays, no messing about,... See more

Company replied

Rated 5 out of 5 stars

I really enjoy using hi5tickets, the booking process na very easy and smooth. From the moment I enter the site, everything clear and simple to follow, no confusion at all. I fit search flights, com... See more

Company replied

Rated 5 out of 5 stars

Had to cancel my ticket last minute, so I was a bit worried about the refund process, but hi5tickets.com handled it brilliantly. Put in the request and, honestly, it was all sorted within 3 days, no c... See more

Company replied

Company details

  1. Travel Agency

Written by the company

Hi5Tickts.com is a leading travel agency, serving the passengers at its best with very affordable pricing. Hi5Tickets.com is Your Trusted Partner in Travel.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
4-star
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1-star

Replied to 93% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Impossible price hotel deal

I wouldn't review if I hadn't get a cheaper hotel for my family. ;)

January 17, 2025
Unprompted review
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Reply from Hi5tickets.com

Dear Hina M,

We are warmly Thankful for your review, we would love to serve you in future.

Thanks.

Rated 5 out of 5 stars

So far best experience compare to other…

So far best experience compare to other travel agents. They took care of my travel plan with all aspects.

December 18, 2024
Unprompted review
Hi5tickets.com logo

Reply from Hi5tickets.com

Dear Sheikh,

We are happy to help you out in your travel plan as we always do. Our passengers are true assets, would love to serve you in future.

Thanks.

Rated 5 out of 5 stars

Just booked a trip with them

Just booked a trip with them. Amazing customer service and great deals. Very happy overall with the experience. Very professional and just overall a pleasant experience with the agency.

January 6, 2025
Unprompted review
Hi5tickets.com logo

Reply from Hi5tickets.com

Dear Omar,

We are delighted to hear from you, our utmost priority is to provide excellent customer services to our beloved passengers. Would love to hear from you for your future itineraries.

Thanks.

Rated 5 out of 5 stars

Highly trusted people and service.

They offers a seamless travel and ticketing experience, making booking flights, hotels, and events quick and hassle-free. Their intuitive platform and competitive pricing stand out in the crowded market. Customer support is prompt and helpful, ensuring smooth trip planning from start to finish. Highly recommended for stress-free travel arrangements.

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

Air Plan Tickets Company: Good Prices and Great Service


I recently booked a flight through Hi5Tickets Company and overall, my experience was quite positive. Hi5Tickets was user-friendly, making it easy to search for flights and compare prices. I appreciated the variety of options available, which allowed me to find a flight that fit both my schedule and budget.

The booking process was straightforward, and I received my confirmation email promptly, which included all the necessary details. Customer service was responsive when I had a question about my itinerary, providing helpful and friendly assistance.

One area for improvement would be clearer communication regarding any additional fees, as I found a couple of unexpected charges during checkout. However, the overall pricing was still competitive compared to other services.

I would recommend Hi5Tickets Company for anyone looking for a convenient and reliable flight booking experience. Just be sure to double-check all costs

August 13, 2024
Unprompted review
Hi5tickets.com logo

Reply from Hi5tickets.com

Dear Amir,

We appreciate your valuable opinion. We are always proud to serve our dearest travelers. The additional charges are only merchant checkout charges, at the time when you pay; your bank may deduct a very little amount for the services you avail from them.

Please don't forget to collect your £20 Discount Voucher for your future travel.

Warm Regards,
James Tucker
Customer Support Executive

Rated 5 out of 5 stars

Super amazing

Super amazing

September 25, 2024
Unprompted review
Hi5tickets.com logo

Reply from Hi5tickets.com

Dear Iqbal,

We appreciate and love your valuable feedback. We are always proud to create ease for our dearest travelers.

Warm Regards,
James Tucker
Customer Support Executive

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