Scammed my mom into switching her account over to them. No customer support to follow up with. Absolute nightmare of a service.
Charlie Finance Co.
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I moved deposits to Charlie and they did not send me card till I complained and had no access to my money they say 8-10 business days a failed to send to address I tell them to do .before I see car... See more
I like that Charlie takes into account your daily life when suggesting ideas. He recommended places that have lowest gas prices. Ways to make extra income without losing time with the family. I actual... See more
The Allpoint "in network/service fee free" ATM listings locstions on their website are bullsh*t...I spent over an hour on two separate occasions, two weeks apart reporting the same error for the same... See more
Company details
Information provided by various external sources
Charlie is a smart, friendly penguin that helps you worry less about money.
Contact info
San Francisco, United States
- (855) 552-4275
- support@hicharlie.co
- hicharlie.com
People also looked at
Im starting 2 realize exactly how much…
Im starting 2 realize exactly how much I just blow my $!! Thanks Charlie 4 helping me see it!!
September 28, 2019
Unprompted review
Very helpful.
September 25, 2019
Unprompted review
Worth the download!
i really enjoy charlie and all his features! fun, interactive, accurate and much faster to update me than competitors.
September 23, 2019
Unprompted review
Love this app
September 12, 2019
Unprompted review
Really helps you on where your money is…awesome
Really helps you on where your money is going and reminds you on when you have a bill coming.
September 9, 2019
Unprompted review
Awesomeness!
August 31, 2019
Unprompted review
very easy to use keeps you updated on…
very easy to use keeps you updated on your credit card use
August 29, 2019
Unprompted review
Thanks for the help Charlie :')
August 29, 2019
Unprompted review
I love him he is the best
August 28, 2019
Unprompted review
Good people
U guys are good and fast and rescpet to your customer and friendly
August 27, 2019
Unprompted review
Really helpful when making decisions on…
Really helpful when making decisions on saving money
August 26, 2019
Unprompted review
Charlie has difficulty recognizing my…
Charlie has difficulty recognizing my ach deposits as my income.
August 26, 2019
Unprompted review
Help me keep my balanced in check
August 21, 2019
Unprompted review
So I am trying this app
So I am trying this app, Charlie. It's a bot that's supposed to help me with my financial situation. I was skeptical at first, but it's only been a week and it's already helped me cut some costs and even made a couple small deposits in my savings. So far so good! I definitely recommend trying it.
August 13, 2019
Unprompted review
Charlie is very helpful!
August 13, 2019
Unprompted review
Very Helpful.
Very helpful service. Has relevant suggestions and very easy to use. Would definitely recommend.
August 9, 2019
Unprompted review
Penguins honestly are my favoruite and…
Penguins honestly are my favoruite and lucky animal so I trust this, also it keeps me up to date with everything I just wish it will save me money (take it out of my bank almost like a savings account) other than that I'm happy
August 8, 2019
Unprompted review
Just a few too many messages so it gets…
Just a few too many messages so it gets annoying
August 5, 2019
Unprompted review
Reply from Charlie Finance Co.
Hi Lisa,
Thank you for your feedback. Charlie says hi!
Do you know that you could mute some notifications? Just say "notifications" to Charlie and he will lead the way.
If you have additional questions, don't hesitate to shoot an email to support@hicharlie.com. We're always happy to help :)
Charlie works great for the most part
Charlie works great for the most part! My only complaint is that there is currently no way to manually add extra expenses in your budget that might not show in your bank account, such as “laundry” or “groceries”. Other than that, it keeps great track of things!
August 4, 2019
Unprompted review
Very helpful
Very helpful. Alerted me to activity on my account that I would not have know till I checked my emails. So, he gave me an early warning , and I was able to call the bank
August 3, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.