Great experience. Willing to look for solutions to help you as a customer, and willing to work with you. Always a fun experience too! Great product and great service.
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See what reviewers are saying
I had dipped my toe in the water with Hi-Res Audio with a cheap DAP and a pair of IEM's and after a few months decided on upgrading to something a bit more capable, rather than buy online I paid a vi... See more
I've purchased three times from Hifonix, the first two times from doing my own research on the products and the the third time with help speaking with Aseem. I bought my latest item, some Noble Rex... See more
Online ordering left a lot to be desired. No communication between placing order and dispatch a week later. Slow delivery from order. Refused to provide an invoice for the order. At least the product... See more
Company details
Written by the company
Hifonix has come a long way since it started as a small electronic company. We started as a company that provided a wide range of innovative electronic products. However for a very long time now, our principal focus has been on High-end brands and products. We've now taken the strategic decision to specialise in premium audio, visual and hi-fi products. We aim to attract a niche market by offering quality products and offering a bespoke service to our customers. Our product portfolio may have changed but we still hold the same values as a company. Excellent customer service is still what we thrive for and our end aim is to provide our customers with their desired premium products at competitive prices.
Contact info
396 Birmingham Road , B72 1YJ, Sutton Coldfield, United Kingdom
- 01213825444
- sales@hifonix.co.uk
- hifonix.co.uk
4.7
Excellent
2K reviews
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Replied to 100% of negative reviews
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A resourceful studio in the UK
A resourceful studio in the UK, must visit!
The boss, who has strong personality with great passion in music, would be happy to help.
Treat customers like friends. They also have many limited products, do ask them before giving up.
Hope one day can have another showroom in London.
March 7, 2023
Aseem was fantastic yet again
Aseem was fantastic yet again at talking me through everything and answering all the questions I had. There’s no other retailer I would trust with my high end audio needs. Can’t recommend enough!
March 7, 2023
Always a great experience with Hifonix…
Always a great experience with Hifonix - quick, good advice and highly professional. Also the best price in the UK. Many thanks once again Aseem and the team.
February 27, 2023
Not my first purchase from Hifonix
All you could want from a hifi dealer- helpful, expert advice; great product range and superb listening facilities.
March 2, 2023
top class once again
February 23, 2023
Unprompted review
New to Headphone
I have been researching headphones for a while and asked for a portable solution. No hard sell, given time to listen to my own music. Amazing customer service. Decided on a Oriolus Isabellae IEM with a Lotoo PAW S2 headphone DAC. Throughly recommended from start to finish.
February 10, 2023
Great customer service
Great customer service. Very helpful and insightful. An easy 5 stars
February 27, 2023
headphones cable scam
They tried to sell me headphones cable at CanJam London. They asked me to pay 600 gbp for a cable! It is a scam because cable doesn't affect the sound (like they claim).
July 30, 2022
Unprompted review
My second purchase from Hifonix
My second purchase from Hifonix. A courtesy call before shipping and received the next working day by DPD. Great service as always and I'll be ordering again soon I'm sure! Thank you again.
February 20, 2023
Unprompted review
Again a great welcomed and I was able…
Again a great welcomed and I was able to try out some IEM’s with as much time as I needed to evaluate.
February 21, 2023
Great shopping experience and delivery…
Great shopping experience and delivery too , thanks for an over all great experience and choice of headphones
February 13, 2023
Hifonix ... the HiFi Masters!
Hifonix are incredibly knowledgeable on the pros and cons of modern audio and HiFi systems. They engage with their customers extremely well and are solely focussed on the absolutes as far as bespoke quality is concerned.
February 8, 2023
Great service
Great service. Excellent item purchased (Fiio FH7 iems).
Good price. Would recommend. Thanks Hifonix.
February 13, 2023
Wonderful customer service what more…
Wonderful customer service what more can I say; oh yes and wonderful advice!
Great company to deal with, nothing too much trouble.
Highly recommended!
February 9, 2023
Great Service
Great experience, very knowledgeable staff. Lovely friendly relaxed shop,
Excellent products.
What more can you say.
December 20, 2022
First headphone audition
This was my first headphone audition and it wasn’t rushed or pushed. Studio is outstanding and the range of equipment not rivalled. I’ve been researching for some time but the ability to try your own kit with various setups vs alternatives is crucial to find what you like to the level your targeting.
Highly recommended and the coffee is also awesome!!
January 21, 2023
Excellent product and service
Prompt delivery. Item as described. Excellent customer service. Will definitely buy more high end products from Hifonix. Highly recommended!
January 28, 2023
I was given very helpful and expert…
I was given very helpful and expert advice on a turntable,amplifier and speakers that i purchased for my husband. The staff were very friendly and the customer service was excellent.
January 15, 2023
Aseem gave great advice and produced…
Aseem gave great advice and produced lovely coffee (as he promised) will be buying again.
January 9, 2023
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