Hifonix Reviews 

2,082
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great experience. Willing to look for solutions to help you as a customer, and willing to work with you. Always a fun experience too! Great product and great service.

Rated 5 out of 5 stars

I had dipped my toe in the water with Hi-Res Audio with a cheap DAP and a pair of IEM's and after a few months decided on upgrading to something a bit more capable, rather than buy online I paid a vi... See more

Rated 5 out of 5 stars

I've purchased three times from Hifonix, the first two times from doing my own research on the products and the the third time with help speaking with Aseem. I bought my latest item, some Noble Rex... See more

Rated 4 out of 5 stars

Online ordering left a lot to be desired. No communication between placing order and dispatch a week later. Slow delivery from order. Refused to provide an invoice for the order. At least the product... See more

Company details

  1. Hi-fi shop
  2. Home Audio Store
  3. TV store

Written by the company

Hifonix has come a long way since it started as a small electronic company. We started as a company that provided a wide range of innovative electronic products. However for a very long time now, our principal focus has been on High-end brands and products. We've now taken the strategic decision to specialise in premium audio, visual and hi-fi products. We aim to attract a niche market by offering quality products and offering a bespoke service to our customers. Our product portfolio may have changed but we still hold the same values as a company. Excellent customer service is still what we thrive for and our end aim is to provide our customers with their desired premium products at competitive prices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,082)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, fast delivery. Appreciate the phone call from the shop, and as the man said the Noble wireless earphones sounded great straight out of the box, looking forward to getting more use out of them. Highly recommended the company.

April 17, 2023
Rated 5 out of 5 stars

Incredibly helpful

Incredibly helpful, very personable, very friendly overall fantastic customer service, cannot recommend Hifonix enough. They kept me in the loop, updated on any changes that happened and pointed out better alternatives for my requirements. Dont hesitate to give them a call!

April 18, 2023
Rated 5 out of 5 stars

Exemplary service

Exemplary service. Honest and forthright advice. This is not a box shifting shop. They care about music and your connection to that ultimate goal.

April 13, 2023
Rated 5 out of 5 stars

Knowledgeable,Professional and Friendly

I appreciated the sound advice that was given to me by Asim.He helped me make an informed choice.
At no time did I feel under pressure to make a purchase.
I'm delighted with my headphones and player.
Thank you Hifonix!

April 7, 2023
Rated 5 out of 5 stars

Hifonix.. Pleasure to deal with!!

Never used or even heard of Hifonix before but after a google search brought them to my attention I thought I’d give them a shot to purchase the FiiO BTR7 DAC I was after. Order was dealt with very quickly and email received informing item had been dispatched (free delivery) and amazingly delivered the very next day. Received thanks for the order and for using Hifonix and reminding not to hesitate to contact customer service for any help or assistance that may be required. I am very impressed with how professional they are and will without doubt use them again. Well done guys!!

April 7, 2023
Rated 5 out of 5 stars

Highly recommend

Excellent service from Hifonix - Asim has been a great help with purchasing decisions and very knowledgeable. Having purchased a pair of UM Mest Mk2 (at an absolute bargain including the black Friday discount at the time) and more recently my girlfriend having bought me some Hifiman Aryas for my birthday - I can report that both were recieved early the next day, packaged with incredible care and attention.

March 31, 2023
Rated 5 out of 5 stars

Great service.

Bought a DCA headphone from them and they offered me a saving on a open box pair. They came in brand new condition and only took 2 days to arrive. The service was good and they answered my emails even when I was a little impatient.

March 29, 2023

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