Arrived in good time and delivery driver unlike so many others rang the door bell and knocked on the door plus was polite and friendly
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Review summary
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I found exactly the type and size of loft insulation that I wanted on the High loft website, and at a good price. Ordering was straightforward via Shop, and it was delivered very promptly, 2 days afte... See more
I had a great experience using HighLoft, Delivery was on time, Quality of product great, I could work without a mask and gloves with this new type Insulation. Loft covered all over with quarter of... See more
Order processing was great, DHL were going to deliver next day but then they changed the date and I eventually received it 3 days later. I worked 3.5 decades in the Insulation industry, and I was very... See more
Company details
Written by the company
Welcome to High Loft. We are part of the Sartex Quilts & Textiles LTD Group. Sartex Quillts & Textiles are a family run vertical textiles manufacturing business based in Greater Manchester and has been established for over 40 years. Within the 40 years of trading, Sartex has been the preferred supplier partners to major high street retailers and hotel chains within the UK, EU & Globally. We're thrilled to now offer you the highest quality, eco-friendly loft insulation rolls, fire retardant wadding Rolls & Polyester Fibre solutions. Our mission is to help you create a warm, comfortable, and sustainable spaces while reducing your carbon footprint and energy bills. Our range of products is carefully selected to ensure they are not only environmentally friendly, but also long-lasting and efficient. Browse our site and discover how you can make your home a more comfortable, sustainable place with Highloft insulation.
Contact info
High Loft HQ, Castle Mill, Queensway , OL11 2NY, Greater Manchester, United Kingdom
- 020 3982 7144
- info@highloft.co.uk
- highloft.co.uk
4.6
Excellent
479 reviews
Hasn’t replied to negative reviews
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Perfect Experience
The insulation is great, lightweight to move, it provides unbelievable insulation.
Delivery was quick and communication on the ball.
November 14, 2024
Highly recommend this supplier
Excellent service. Easy to order online. Competitive price. Good comms. Items arrived on time. What is not to like.
November 13, 2024
Excellent service
Excellent service. Order was placed, confirmed and delivered the following day. Brilliant 👍
November 8, 2024
Quality product and good value.
Quality product and good value.
Delivery time exceeded expectations.
November 5, 2024
I have given it 4* because this is not…
I have given it 4* because this is not really the case of a company going the 'extra mile' but simply prompt delivery at a good price.
October 23, 2024
Had a minor problem with the website
Had a minor problem with the website , phoned up expecting to have the usual long wait , but was answered straightaway. Really helpful and did the order over the phone . Order dispatched promptly and kept up to date on delivery . 5 stars !
October 29, 2024
very good communication
very good communication , quick delivery , cheap price
Missed the web discount when ordered , asked for it after, they happy to do manual discount no problems
Thanks so much
October 18, 2024
Good Overall Experience
Excellent products, competitive prices and fast delivery .... just what you want 👍
October 26, 2024
I was quoted 1-2 day’s delivery
I was quoted 1-2 day’s delivery. My order didn’t arrive at stated
Time when it arrived only part of the order was delivered when I rand up I was refunded 5% to compensate told it would all be felt next day . Next day still not arrived. Waited till next day rang again a very helpful lady sorted out the problem and it is supposed to be here today. I have had to cancel the people who were laying it for me and now don’t know when they can do the work . I am a pensioner so keeping my house warm is important to me also saving on heating bills .
R
October 26, 2024
Top quality product
My delivery was delayed due to the courier’s not being able to get the package in to my usual delivery chap’s vehicle.
I called Hi Loft and they sorted out the problem.
The insulation was excellent quality and well packaged.
It’s now reposing in splendour in the loft and I am a very happy fellow.
Well done Hi Loft.
October 24, 2024
I only needed 5 rolls which is a small…
I only needed 5 rolls which is a small order in the grand scheme of loft insulations but the order was processed quickly. I was informed of ship date, tracking details and my order arrived in a few days.
Liked the idea it was recycled material, it’s great to work with and doesn’t leave you scratching for days afterwards.
Would definitely use again and will recommend to friends and family.
September 26, 2024
Wide of the Mark
Seems as though the right hand is not in "sync" with the left hand, ordering is straightforward and helpful... delivery promised is woeful, and actually communication is inadequate, not withstanding misleading...yes the items arrived eventually, albeit late, but yes the product is as other reviews have attested hassle free to lay, I would have rated this review higher but on "quoted" delivery and updates from High Loft...NO
October 21, 2024
Arrived as indicated
Arrived as indicated, intend to start installing soon, sure it'll be good
October 14, 2024
Quality bedding at very reasonable prices.
The website is very easy to navigate and there is a really good range of products, all very reasonably priced. My items arrived well packaged and very quickly. I'm so pleased with the quality and will use again. Thank you.
October 8, 2024
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