Arrived in good time and delivery driver unlike so many others rang the door bell and knocked on the door plus was polite and friendly
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Review summary
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I found exactly the type and size of loft insulation that I wanted on the High loft website, and at a good price. Ordering was straightforward via Shop, and it was delivered very promptly, 2 days afte... See more
I had a great experience using HighLoft, Delivery was on time, Quality of product great, I could work without a mask and gloves with this new type Insulation. Loft covered all over with quarter of... See more
Order processing was great, DHL were going to deliver next day but then they changed the date and I eventually received it 3 days later. I worked 3.5 decades in the Insulation industry, and I was very... See more
Company details
Written by the company
Welcome to High Loft. We are part of the Sartex Quilts & Textiles LTD Group. Sartex Quillts & Textiles are a family run vertical textiles manufacturing business based in Greater Manchester and has been established for over 40 years. Within the 40 years of trading, Sartex has been the preferred supplier partners to major high street retailers and hotel chains within the UK, EU & Globally. We're thrilled to now offer you the highest quality, eco-friendly loft insulation rolls, fire retardant wadding Rolls & Polyester Fibre solutions. Our mission is to help you create a warm, comfortable, and sustainable spaces while reducing your carbon footprint and energy bills. Our range of products is carefully selected to ensure they are not only environmentally friendly, but also long-lasting and efficient. Browse our site and discover how you can make your home a more comfortable, sustainable place with Highloft insulation.
Contact info
High Loft HQ, Castle Mill, Queensway , OL11 2NY, Greater Manchester, United Kingdom
- 020 3982 7144
- info@highloft.co.uk
- highloft.co.uk
4.6
Excellent
479 reviews
Hasn’t replied to negative reviews
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Everything was OK fast delivery only…
Everything was OK fast delivery only problem was because i ordered over the weekend and ordered 7 rolls Amazon at to make 7 delivery tickets which they couldn't cope with and when you went to track it it would say ticket cancelled making you think the order was cancelled but it was Just Amazon being Amazon when I rung up Highloft a nice lady I belive was called Leonie sorted Everything out thanks p.s sorry if I got the ladies name wrong
July 28, 2024
Fast delivery and competitive pricing
Fast delivery and competitive pricing. First dealings with this company but I would not hesitate to recommend or use them again
July 26, 2024
A better product
Fast delivery. Good value. Easy to cut. No nasty fibre filled dust in the air, your clothes and lungs.
July 12, 2024
Ease of use as it comes in different…
Ease of use as it comes in different widths, no cutting apart from lengths, great product!
July 4, 2024
Late delivery
It's been 3 business days since the product has been dispatched and it has not arrived which has caused subsequent issues with my build. I'm very annoyed as customer services confirmed it would be delivered in time when I bothered to question the time scales their website claims, 1 or 2 days. The delivery was key for my project. However, that being said customer services was always responsive to my messages and they provided me with a full refund. So I feel they are a decent company let down by their delivery firm on this occasion.
July 19, 2024
Unprompted review
nice product easy to handle and seems…
nice product easy to handle and seems like good value
very quick free delivery no problems really
June 27, 2024
Great product. Great company!
Very efficient company providing an excellent product. My HighLoft insulation arrived the day after placing the order! All fitted now, and so easy to lay and cut to size... and no itching or sneezing while I fitted it!
July 4, 2024
Only wanted small amount which they…
Only wanted small amount which they provided came next day at great price
June 27, 2024
A good firm selling an excellent…
A good firm selling an excellent product. Not cheap butbetter value than other sources. A small problem sorted out by a very good customer services was the courier service,creating confusion. Would use again
June 20, 2024
Great product
Great product, price ok, speedy delivery. Service of the very highest.
Only minor gripe is they could mark each roll better, so it says properly the length, width etc. That's a minor issue as most buyers buy only one type - I had 5 different rolls arrive - to trial - but hand-written felt marking a bit random and coded/abbreviated.
June 16, 2024
Good customer service and fast delivery.
June 4, 2024
Great product
Great product, light and easy to handle. Can be trimmed to length with knife or even scissors. No irritating fibres.
Fast delivery.
One critism would be, there's a little too much plastic packaging 😐
May 28, 2024
Wow!
Wow, highly impressed with the quality of the insulation I received! This is not your average insulation, can definitely tell this is a premium product.
Items arrived before delivery date and everything was well packaged.
Overall excellent service and experience!
May 23, 2024
Great quality insulation, great price and fast delivery!
Always top quality loft insulation
May 19, 2024
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