High Octane Sport Reviews 

271
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I spent £10 on a pair of high quality brand new running gloves that had tags, When I received the item, they were clearly worn, would post a photo but can’t, the items stain did come off in the... See more

Company replied

Rated 5 out of 5 stars

Phoned High Octane Sport to inquire about an item I'd seen on their website. Representative Katy was extremely helpful. Item was in stock and Katy organized dispatch straight away. Goods were delivere... See more

Rated 5 out of 5 stars

I have road tested this jacket once, but by the north sea coast in January and with wind speeds of 30+ mph, so i expect it to perform just as well in better conditions! I felt incredibly comfortable w... See more

Rated 5 out of 5 stars

I purchased CW-X Womens Pro Tights - M / Black and Raspberry Website is easy to navigate. Product descriptions are excellent and I was able to make an informed decision about which tights I wanted.... See more

Company details

  1. Activewear Store
  2. Sportswear Store
  3. Winter sport Store

Information provided by various external sources

The home of action sports clothing & accessories. Ski & Snowboard for the winter, triathlon for the warmer months.


Contact info

4.1

Great

TrustScore 4 out of 5

271 reviews

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4.1

All reviews

(271)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

I spent £10 on a pair of gloves

I spent £10 on a pair of high quality brand new running gloves that had tags,

When I received the item, they were clearly worn, would post a photo but can’t, the items stain did come off in the wash, the item also had tags in a plastic bag which it wasn’t attached too, feel like someone’s used to it, sent it back then resold to another customer before checking the gloves, there was dog hair inside plus the customer service team where sooo rude that I felt like there was nothing i could do to revolve the issue, I honestly would not recommend this to my enemy!!!

Order no 776653

I sent the images as soon as I received the item 8 working days after purchase

March 28, 2018
Unprompted review
High Octane Sport logo

Reply from High Octane Sport

Hi Thomas,

We are sorry to hear you are not satisfied with your recent purchase.

As explained by our Customer Service team if an item arrives with you not as shown when you ordered or in a manner you are not happy with you need to let us know straight away not after you have washed or worn the item.

Unfortunately you did not contact us directly after receiving the item and you have explained that you have washed the item which means it is now unsuitable for a return.

We apologies there is nothing we can do for you.

Kind regards
The High Octane Sports Team

Rated 5 out of 5 stars

Excellent service and good price

I bought the POC Receptor Backcountry MIPS helmet from High Octane Sport. I ordered a size too big. The whole return and re-order process was very swift. Good sales and customer service when I called. Very easy and efficient.

February 13, 2017
Unprompted review
Rated 5 out of 5 stars

Spot on!

Helment exactly as described, great price and delivered swiftly - what's not to like?

January 4, 2017
Unprompted review
Rated 5 out of 5 stars

Exceedingly helpful

Let down by another supplier for my sons birthday present I ordered from High Octane Sport via Amazon. Due to the tight time scale I then had to reorganise delivery and contacted them directly, they simply could not have been more helpful and delivery arrived in time. Disaster averted!!

April 20, 2015
Unprompted review
Rated 5 out of 5 stars

Lovely

Very helpful and accommodating. Thoroughly recommend.

April 14, 2015
Unprompted review
Rated 1 out of 5 stars

Very Bad Support

They have a weblog and not a site ,Very Bad Support &....
We not send a request to they for cancel our order and they has
cancel our order and send to us Your order # was cancelled at your request ?!! without return back my sums to my account

April 13, 2015
Unprompted review
High Octane Sport logo

Reply from High Octane Sport

Hi,

We are sorry to hear you are unhappy with your latest experience with us.

Unfortunately we have no record of this as you have not provided an order number. If you can provide us with your order number we will happily look into this further for you.

Kind regards,

Rated 5 out of 5 stars

Seamless!

My ski bag was well packaged, delivered quickly and at a great price....what more can I say?!

March 26, 2015
Unprompted review
Rated 5 out of 5 stars

An Excellent Find

Just when I had almost given up finding the right item, with some semblance of a discount that made it a compelling buy, I found them, a pair of Oakley ski goggles, at a reasonable price. Many thanks High Octane Sport.

March 16, 2015
Unprompted review

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