I spent £10 on a pair of high quality brand new running gloves that had tags, When I received the item, they were clearly worn, would post a photo but can’t, the items stain did come off in the... See more
Company replied
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See what reviewers are saying
Phoned High Octane Sport to inquire about an item I'd seen on their website. Representative Katy was extremely helpful. Item was in stock and Katy organized dispatch straight away. Goods were delivere... See more
I have road tested this jacket once, but by the north sea coast in January and with wind speeds of 30+ mph, so i expect it to perform just as well in better conditions! I felt incredibly comfortable w... See more
I purchased CW-X Womens Pro Tights - M / Black and Raspberry Website is easy to navigate. Product descriptions are excellent and I was able to make an informed decision about which tights I wanted.... See more
Company details
Information provided by various external sources
The home of action sports clothing & accessories. Ski & Snowboard for the winter, triathlon for the warmer months.
Contact info
4.1
Great
271 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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wrong item delivered
The gloves pictured on the website were black with a blue and green pattern
The gloves that were delivered are plain black?????
January 17, 2015
Unprompted review
Reply from High Octane Sport
Hi,
We are sorry to hear you are unhappy with your latest experience with us.
Unfortunately we have no record of this as you have not provided an order number. If you can provide us with your order number we will happily look into this further for you.
Kind regards,
My experience with High Octane was GREAT!
I had an issue with my delivery and was pretty upset when I called Customer Service with my complaint. Not only were they extremely apologetic, they went above and beyond to correct the issue (which it turns out was an error made by the delivery company who they used to ship my order with), and my items arrived on time and in perfect condition!
I would recommend this company to my family and friends!
January 14, 2015
Unprompted review
Fantastic service
This is what online buying should be like - convenient and competitively priced but with great service when you need it. I won't go into all the details but High Octane managed supply me and my partner with ski goggles that fit and meet all our needs including price and performance. Nothing was too much trouble and I'll definitely be using them again. Highly recommended.
January 12, 2015
Unprompted review
Excellent service
Tailored support, very knowledgeable staff, kit all received as described and very good value. Definitely recommend.
January 12, 2015
Unprompted review
Fantastic customer service, product quality and prompt delivery
Excellent website with good selection of items. Fantastic customer service with prompt delivery - I would recommend this site to anyone!
January 9, 2015
Unprompted review
Great service even over Christmas
I messed up my delivery address but these guys were helpful in getting the item to me before Christmas so i could give it to a happy cousin.
December 29, 2014
Unprompted review
So easy to deal with
I'm taking my kids skiing for the first time, so needed quite a bit of stuff. They had everything I needed and as they were not to far away arranged collection that afternoon.
Very smooth transaction.
Thanks Again
December 26, 2014
Unprompted review
Excellent service
Well packaged and high-quality product, arrived exactly on time. Very happy with the service and would use again
December 23, 2014
Unprompted review
First class service
I have never ordered from this company before so was a bit dubious but no worrys. Emails to let me know when dispatched expected delivery etc. can't fault them excellent fast service especially just before Xmas would highly recommend and will def be using again.
December 20, 2014
Unprompted review
Fantastic service
The order went through smoothly, received quickly & product is as described. Recommend anytime
December 18, 2014
Unprompted review
Great personal service
Quick delivery and personal service with any questions.
This is how Internet shopping should be!
December 16, 2014
Unprompted review
Great service
Wetsuit arrived within 2 days, great service and price
December 14, 2014
Unprompted review
Everything as promised
The delivery was on time and the product nice and what I ordered.
December 5, 2014
Unprompted review
very good service no problems
MY order arrived within four days,size not quite the fit i wanted so followed online return instructions,replacement came within five days.Good service and well pleased with my purchase.
December 5, 2014
Unprompted review
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