High Octane Sport Reviews 

271
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I spent £10 on a pair of high quality brand new running gloves that had tags, When I received the item, they were clearly worn, would post a photo but can’t, the items stain did come off in the... See more

Company replied

Rated 5 out of 5 stars

Phoned High Octane Sport to inquire about an item I'd seen on their website. Representative Katy was extremely helpful. Item was in stock and Katy organized dispatch straight away. Goods were delivere... See more

Rated 5 out of 5 stars

I have road tested this jacket once, but by the north sea coast in January and with wind speeds of 30+ mph, so i expect it to perform just as well in better conditions! I felt incredibly comfortable w... See more

Rated 5 out of 5 stars

I purchased CW-X Womens Pro Tights - M / Black and Raspberry Website is easy to navigate. Product descriptions are excellent and I was able to make an informed decision about which tights I wanted.... See more

Company details

  1. Activewear Store
  2. Sportswear Store
  3. Winter sport Store

Information provided by various external sources

The home of action sports clothing & accessories. Ski & Snowboard for the winter, triathlon for the warmer months.


Contact info

4.1

Great

TrustScore 4 out of 5

271 reviews

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4.1

All reviews

(271)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Service of the highest quality.

I was sadly let down by another sport retailer. Then I contacted High Octane Sports. I was a Bafoon not contacting them first.
I spoke with a very courteous lady and I enqired about a pair of Ockley Radarlock XL Sunglasses. The previous retailer had advertised that the item, which I'd paid for only to find out of my own accord that they in fact had none in stock.
I explained everything to the lady at High Octane and surprised whilst speaking to her she assured me that they indeed had this item in stock as she was holding it in her hand. She informed me that it would be in the post the same day my order was received. True to her word, it was and arrived within 48hrs at no extra cost.
Now that's what I call Service. As for the Oakley's ......they speak for themselves.

June 30, 2014
Unprompted review
Rated 5 out of 5 stars

First class service & products!

Purchased the same Bolle Gravity goggles from HighOctane before - came back to them because they still had them in stock, this year a couple of pounds cheaper as well. Delivery was quick and easy. Would happily come back yet again: maybe next year....

June 20, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

After only wearing my 2XU trisuit on 3 occassions the zip broke. I'd had it for just over a year but Amelia at High Octane dealt with the manufacturer on my behalf and now I have a shiney new suit. Very pleased and will definitely be putting my business their way in the future.

June 7, 2014
Unprompted review
Rated 5 out of 5 stars

Very pleased!

i was very pleased with both the product and the companies communication. They were fantastic at calling me back after I left a message on their answer machine. They gave me some very good advice and I wouldn't hesitate to use them again. ;-)

June 4, 2014
Unprompted review
Rated 5 out of 5 stars

Great service!!

Really impressed - high octane initally offered advice with sizing of wetsuit and were brilliant help when it appeared to have gone awol in post, even being prepared to send out another one to guarantee arrival for ironman event. Overall, highly recommended.

June 3, 2014
Unprompted review
Rated 4 out of 5 stars

Very quick parcel despatch .

I'm really chuffed with speed at which my tri suit was delivered ,
Shame the jobs worth postman couldn't leave it with a neighbour as it needed signature. Didn't get to race in the suit on Sunday . What a waste of money for the next Saturday delivery was.

May 30, 2014
Unprompted review
Rated 5 out of 5 stars

Friendly staff and very fast delivery time.

I purchased the zone 3 vision wetsuit size ml.im 80kg,5,11 height.the wetsuit fits perfect.I'm from Dublin Ireland and purchased the wetsuit on the Wednesday and had the wetsuit delivered Friday morning.when ordering online I have never had a purchase so efficient and fast.very happy with the customer service from Ilaria that I spoke to on the phone.i explained that I had a triathlon on the weekend she assured me with a follow up email that I would have it in time.
Many thanks

May 28, 2014
Unprompted review
Rated 5 out of 5 stars

Excellence

Fantastic customer service sorted my order out in a matter of minutes this company will always be my first choice and the delivery was rapid !!!

May 25, 2014
Unprompted review
Rated 5 out of 5 stars

Great price that met all of our expectations.

We wanted a good wetsuit but didn't want to pay the earth. After looking at all the options on the net High Octane gave the best price for the one we wanted. I was easy to order and arrived within 3 days. Excellent.

May 19, 2014
Unprompted review

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