We bought the mattress 2 years ago. I weigh 100kg and my wife weighs 55kg. My side of the bed is properly sagging now. We've rotated it several times and it's the same on the other side and it's sta... See more
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Mattress arrived promptly. Excellent quality. We have had many mattresses and have struggled find the right one. This is the first one we both found comfortable straight away. Our sleep is still not p... See more
Absolutely awful service. Bought a mattress a few months and find it extremely uncomfortable. I initiated a returns under the 200 nights free trial, over a week ago by emailing twice. No reply at all.... See more
Trying to return my mattress as per the 200 day guarantee but I've emailed Customer Support twice and called them several times - the phone either rings without being answered or goes off. The mattres... See more
Company details
Written by the company
We are on a mission to upgrade the sleep quality for every individual. Our mattresses are the outcome of years of research and each layer has been crafted with Sleep Science at its foundation, so as to ensure your sleep is Happy, Healthy, and above all, sound.
Contact info
c/o Goringe Accountants Ltd Waterside Drive, 1650 Arlington Business Park, Theale, RG74SA, Reading, United Kingdom
- +44 2080952211
- support@higridsleep.co.uk
- higridsleep.co.uk
Hasn’t replied to negative reviews
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Best nights sleep I’ve had in years
Best nights sleep I’ve had in years, since being a mum nearly 3 years ago, I’ve not had a good nights sleep! Put it down to parenthood but actually since having this new mattress I’ve slept like a baby! It was heavy to get upstairs but wouldn’t change it for the world. I’m already thinking about getting one for my grandad he NEEDS this! EVERYONE DOES! It’s the UK’s first & only SmartGRID mattress
Is comfortable and high quality
I suffer from back pain and this mattress is the right one for me, it is comfortable and elastic with the shape of my body, when I wake up in the morning I don't feel back pain, the reason is to have a restful sleep on this mattress. The quality is great, I recommend it to everyone.also the delivery is quick,the staf is so friendly,high recommend . Need a good sleep to start the day .
Amazing mattress
Amazing mattress, extremely comfortable. I’d definitely recommend it!
Great Company and Mattress
Great company to deal with and the mattress was delivered quickly.
It was heavy but easy to get it set up.
The mattress is firm so it’s great for back sleepers like me.
Highly recommend 😊
Best mattress out there!
This mattress is so comfortable. I have never had such good nights sleep since getting this mattress. Its somehow firm but soft. For the longest time I would wake up with a sore back but that hasn't happened since I got this mattress. I couldn't recommend it highly enough!
The Luxe Original mattress is amazing
The Luxe Original mattress is amazing, it is like sleeping on a cloud! It has made my sleep so much better and really helping my bad back. I love the way it adapts to your body for added comfort. I wish I had got one sooner!
The mattress is absolutely amazing
The mattress is absolutely amazing! I have been suffering with bad back pain since I had my daughter and the mattress has made such a difference! Definitely 5 star! My partner has definitely noticed a difference too, we also noticed that we haven’t been getting too hot in bed too anymore! Just great quality
An amazing mattress
An amazing mattress. I had a very bad back and the Hi Grid has fixed all of my problems. 5 Star product and a 5 star service as this was delivered straight to my door. No hassle!
Would recommend as a physio
As a physio, I appreciate the importance of a high quality mattress. This one provides good orthopaedic support and will help to both reduce and prevent back/neck pain.
It was delivered the next day after ordering through Amazon.
Comfortable and supportive, good value for money
When my other half and I saw the HiGRID premium hybrid mattress, we immediately ordered it. With SmartGRID technology and 2,500+ air channels, this mattress literally saves your life! I would classify it as medium-firm, but more towards the firmer end of the spectrum. However, it is a very comfortable mattress.
The bag it came in was nice. Due to its weight, I definitely recommend getting someone to help you remove it from the bag. Once opened, it took about 4 hours to get back to size. There was a slight smell, but nothing offensive. I could smell it very faintly on the first night (bound to be the case when my face is right next to it, but since then, I've not smelled anything).
Zero Partner Disturbance is the most crucial component; the combination of smartGRID and Spring appears to work wonders in that it absolutely stops movement from upsetting one another. I'm pretty impressed overall. The 200-night trial period is fantastic since it gives you plenty of time to decide if it's right for you.
It's a little more expensive than other memory foam or hybrid mattresses, but there are some items, like shoes, chairs, and beds, that you should never buy cheap or of inferior quality because if you're not in one, you're in the other.
I was a little skeptical while buying…
I was a little skeptical while buying this mattress as the brand was new, but purchased this anyway & so glad about this decision. This is the best mattress ever. Extremely comfortable & firm at the same time.
Soft, cool & comfortable
The mattress is very comfortable to sleep in and is just as soft and firm as per your expectations. Would definitely rate it 5 stars.
It's amazing product
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