Recycling bag and food waste bags delivery: Please, please, please, PLEASE, can you either KNOCK on the door, or RING the doorbell, when delivering new bags? The number of times, they have been stolen... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hillingdon Village Heating Service. Excellent customer service on the phone. I had a very nice polite Heating engineer Fadi El Gazzouai, he was very thoughtful, he cover his shoes and the main thing... See more
Useless council, no one answers phone to report vehicle blocking driveway and I have to find alternative parking for my car as unable to bring in to driveway. What's the point of subcontracting to Ap... See more
Another proud day in my life being a Hillingdon resident. A penalty notice for trickling through a box junction making the assumption the person in front was leaving the junction. Not impacting... See more
Company details
Information provided by various external sources
The London Borough of Hillingdon (pronunciation ) is a large borough located in Greater London, England which had a population of 273,936 according to the 2011 Census.
Contact info
High Street 225-226, UB8 1UW, Uxbridge, United Kingdom
- hillingdon.gov.uk
No way of arranging an out of hours…
No way of arranging an out of hours service for noise or other issues on weekends until 9 PM this allows individuals to have builders working all weekend on vacant residences with no enforcement. Even when enforcement are advised to do not act or liase with planning either.
A lot of claims about green flags and low council tax for retirees but it seems to be smoke and mirrors.
July 12, 2019
Unprompted review
Hillingdon Borough online system …
Hillingdon Borough (LBH) has an online reporting service via their web page - which in the main is useless unless you are doing something simple like ordering recycle bags. For other more important issues, the day team, or the team dealing with the online entries seem to close down cases regarding anything important such as noise or complaints without even a follow-up...... I also have had no follow up with IT issues on my login account which I've also reported online. I do believe LBH are in the middle of updating their online system so I hope it improves. But the old system in place since I moved into the Borough 8 years ago is flawed as it just does not cater to help people that cant ring in 9-5 as they work shifts and need to use online reporting. There seems to be no follow up or care for those issues that are reported online. They ''close'' cases without any contact with the customer. I am sure the staff are doing that for stats to look good as in low cases 'still pending' and for customer service records to look as if cases are solved. But those stats and records will then not true. LBH need to be aware of this. I am also disappointed with the noise team, I was told by officers on a call out that there are only 2 people on call out on weekends to cover the entire borough. Unrealistic and unfair on 300k + residents.
July 7, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.