Dealt with jawad through the purchase of my new car . Nice guy showed all service history available and made the entire process a joy would recommend to anyone interested in buying a new vehicle to v... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Hilton Car Supermarket is a great place to buy a car. Staff are all very helpful, in particular Jawad who helped me make my recent purchase. Minor paint chips sorted while I was there.The only smal... See more
Company replied
The experience was very straight forward but when we came to look for the car as the car was being valet it took ages to see the car as we had somewhere to be which was the only let down. However... See more
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Saad offered me brilliant service from the time of purchasing my vechile to finish. He was very polite, explained into details and set me up to drive my new vechile home. Although the process was a l... See more
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Company details
Written by the company
We are a well-established used car supermarket located in Milton Keynes, offering a diverse selection of quality used cars for sale. Whether you're in search of a reliable family car or you've recently obtained your driver's license, our dedicated team is here to assist you. With a customer-centric approach at the core of our values, we prioritize your needs and bring decades of industry experience to the table. This enables us not only to provide professional guidance and support but also to share our personal insights. As a reputable car supermarket, our inventory boasts a wide range of vehicles, including popular brands such as AUDI, BMW, LAND ROVER, and BENZ, among others. We diligently source exceptional used cars at competitive prices, ensuring that our customers receive both quality and value. Whether you have a specific model in mind or seek recommendations, we're here to help you find your ideal used car. Don't hesitate to reach out to us and embark on your journey to discover your next pre-owned vehicle. Our team is eager to assist you in making a well-informed and satisfying purchase.
Contact info
Auckland Park Milton Keynes, MK1 1BU, London , United Kingdom
- 01908 888800
- hiltonassist@hiltoncarsupermarket.co.uk
- hiltoncarsupermarket.co.uk
4.4
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Hilton Car Supermarket is a great place…
Hilton Car Supermarket is a great place to buy a car. Staff are all very helpful, in particular Vikram, Shafan and Sinead who helped with my recent purchase. There is a minor waiting time to complete all the paperwork, but I would highly recommended the company - they are the best!
September 12, 2026
Unprompted review
Reply from Hilton Car Supermarket
Thank you for your kind feedback and recommendation, Faye. We're delighted our team made such a strong impression during your recent purchase. We're grateful for your understanding while the documentation was finalised, and may your new vehicle provide many years of comfortable and confident motoring.
A big shout to Saad who helped with the…
A big shout to Saad who helped with the process of getting my car . He was very helpful and communicative about the whole process. In the future if I need another car I will be back !
September 4, 2026
Unprompted review
Reply from Hilton Car Supermarket
It's fantastic to hear your positive comments. We're pleased Saad kept you well informed and made the process feel straightforward from beginning to end. Your intention to return is a wonderful compliment, and we'd be delighted to assist you again when the time comes.
Very nice experience and lot of help…
Very nice experience and lot of help received by Saad. Very happy with the service.
September 12, 2026
Unprompted review
Reply from Hilton Car Supermarket
We greatly appreciate your encouraging review, Roxana. It's wonderful to know Saad's dedication contributed to such a satisfying experience and left you feeling well looked after. May your new car provide you with years of reliable and enjoyable motoring.
Open
Open, honest and friendly. A good experience buying with Paul Allen.
September 12, 2026
Unprompted review
Reply from Hilton Car Supermarket
Thank you, Ben, for your excellent feedback. We're delighted Paul Allen's straightforward and personable approach made your purchase such a positive experience. We truly appreciate your recognition and hope your new vehicle brings you many rewarding journeys.
I got served by Abu
I got served by Abu , the sale went quick and the test drive was good , very talkative and explained everything in detail , very good customer service , asked a lot of questions and made my sale experience very good , very happy with my sale
September 12, 2026
Unprompted review
Reply from Hilton Car Supermarket
Thank you, Joe, for your encouraging feedback. We're pleased Abu's knowledgeable and personable service made such a positive impression, from the test drive through to completing your purchase. May every journey ahead be comfortable, rewarding, and trouble-free.
Abul was very helpful and informative…
Abul was very helpful and informative about the car we wanted, he gave us plenty of time to discuss and answered all our questions. We’re very pleased with our new car- highly recommend Hilton car supermarket and we are actually planning to come back to purchase another car very soon as we needed to replace two.
September 12, 2026
Unprompted review
Reply from Hilton Car Supermarket
We greatly appreciate you sharing your experience. It's wonderful to know Abul took the time to answer your questions and give you the space to make the right decision. Thank you for recommending us, and we hope to welcome you back when you're ready for your next vehicle.
Shafan communicated at every step and…
Shafan communicated at every step and walked me through purchasing my car. Thank you soo much!!!
September 12, 2026
Unprompted review
Reply from Hilton Car Supermarket
Thank you, Sophie, for sharing your experience. It's wonderful to know Shafan guided you confidently through each stage of your purchase and ensured you felt well supported. Wishing you plenty of happy miles and enjoyable journeys ahead.
Reply from Hilton Car Supermarket
Thank you, Izehdeen, for your encouraging feedback. We're pleased our customer care met your expectations and that you found our team approachable and reassuring. May your future journeys be comfortable, memorable, and trouble-free.
Reply from Hilton Car Supermarket
Thank you, Abore, for your positive review. We're delighted Saad provided such a welcoming and attentive experience. We truly appreciate your recognition and hope you enjoy many smooth journeys ahead.
Reply from Hilton Car Supermarket
Thank you for your lovely recognition. It's wonderful to hear Saad's positive approach stood out during your time with us. We sincerely appreciate your support and wish you many rewarding drives ahead.
Would recommend Hilton Cars
We turned up at Hilton Cars with an idea of the car we wanted. Really easy to view all cars and identify the one we wanted. Ansab was helpful and informative throughout the process, never pushy. We felt confident and assured when buying our new car.
One extra thought would be a quick review of the basic functions before leaving.
September 12, 2026
Unprompted review
Reply from Hilton Car Supermarket
Thank you, Rich, for sharing such detailed feedback. It's pleasing to know Ansab's informative and considerate approach gave you confidence throughout the process without any pressure. Your suggestion about covering the basic controls before departure is appreciated and will be taken on board. Wishing you plenty of enjoyable miles ahead.
We dealt with Jawad the whole time who…
We dealt with Jawad the whole time who was very friendly, kept us up to date with process.
The only small thing was we were at the garage a while but everything went well.
September 12, 2026
Unprompted review
Reply from Hilton Car Supermarket
Thank you, Kayleigh, for your appreciated recognition. It's wonderful to hear Jawad's attentive service and clear communication made such a positive impression. We're grateful for your patience during your visit and pleased everything was completed successfully. Here's to many rewarding drives in your new vehicle.
Very good service jawad was very…
Very good service jawad was very helpful
September 12, 2026
Unprompted review
Reply from Hilton Car Supermarket
Thank you, Daniel, for your positive review. We're delighted Jawad provided such attentive and professional service during your experience. We truly appreciate your recognition and hope you enjoy many smooth and memorable journeys ahead.
Reply from Hilton Car Supermarket
Thank you, Martin, for sharing your experience. It's pleasing to know you received the attentive service we strive to provide. We greatly appreciate your support and hope every drive in your new vehicle is a memorable one.
Bought a Skoda in very good condition…
Bought a Skoda in very good condition for a good price, Vik was a great help. Would really recommend
September 12, 2026
Unprompted review
Reply from Hilton Car Supermarket
Thank you, Joe, for your appreciated recognition. We're pleased Vik's professional approach made a strong impression while helping you secure your Skoda. We value your recommendation and wish you plenty of comfortable and trouble-free journeys with your new vehicle.
Saad offered me brilliant service from…
Saad offered me brilliant service from the time of purchasing my vechile to finish. He was very polite, explained into details and set me up to drive my new vechile home. Although the process was a little prolonged. I will recommend his services to all new customers, he is friendly and lovely to all his customers.
Thank you.
September 12, 2026
Unprompted review
Reply from Hilton Car Supermarket
Thank you, Rita, for sharing your experience. It's wonderful to know Saad's courteous manner and detailed guidance made such a positive impression and helped make your handover feel reassuring. We appreciate your understanding regarding the additional time involved and your recommendation to future customers. May your new vehicle bring you countless enjoyable miles.
Shafan was very Helpful and…
Shafan was very Helpful and informative. Top salesman
September 12, 2026
Unprompted review
Reply from Hilton Car Supermarket
Thank you, Billy, for taking the time to leave your review. It's wonderful to know Shafan's personable service and knowledge made such a positive difference. We hope your new vehicle delivers countless happy journeys in the years ahead.
Ansab had a positive experience today
Ansab had a positive experience today. Good customer service.
September 12, 2026
Unprompted review
Reply from Hilton Car Supermarket
Thank you, Alex, for sharing your experience. It's pleasing to know Ansab's professional approach contributed to a smooth and reassuring visit. We greatly appreciate your feedback and hope every drive in your new vehicle is a rewarding one.
Sterling work jawad was exceptional
Sterling work jawad was exceptional
September 12, 2026
Unprompted review
Reply from Hilton Car Supermarket
Thank you, Joanne, for your glowing review. We're delighted Jawad delivered such an exceptional level of service and made a lasting impression. We truly appreciate your recognition and hope you enjoy many memorable journeys ahead.
Deceptive vehicle history manipulation (Hacked iDrive ghost entry)
I purchased a vehicle outright for £14,000 from the Milton Keynes branch on Saturday 12th September. The vehicle was explicitly advertised on AutoTrader as having its last service completed just last month on 30.08.2026.
When collecting the car and asking about the service history, I was shown an iDrive entry dated 08.10.2025. I pointed out that the AutoTrader ad stated the service was done in August 2026 but staff asked me "are you sure?", causing me to think I had mistaken it for another vehicle as I've been looking at a few. Since retrieving the official AutoTrader advertisement files today, it is confirmed that they explicitly advertised the fresh August 2026 service date.
Independent diagnostic verification has now confirmed that the 2025 iDrive stamp shown to me is a fraudulent "ghost entry" digitally injected into the car's computer terminal to bypass manufacturer logs. The vehicle has not received genuine maintenance since October 2023 at 47,179 miles, meaning it has been driven nearly 30,000 miles without vital manufacturer servicing.
What is most disappointing is that the dealer has been completely silent, has not even acknowledged me and continues to ignore my correspondence entirely. Formal legal notices have now been issued to the directors and the relevant consumer protection authorities and platforms will be notified of this history manipulation. Further legal action will be taken if this is not resolved. Buyer beware.
September 12, 2026
Unprompted review
Reply from Hilton Car Supermarket
Thank you, Olya, for your encouraging feedback. We're thrilled Abul's support helped make the buying process simple and reassuring, while the vehicle itself met your expectations. We sincerely appreciate your recommendation and hope every journey is a rewarding one.
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