Ordering is very easy but more importantly the Macrons are amazing. These are now my go to gift to send for any celebration or condolence. Very well packaged and put a smile on the face of the r... See more
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Review summary
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Bought for my wife’s birthday as she is Ceoliac these are a reliable and delicious treat. She loves them and reluctantly shares!!! I ordered in advance and were delivered precisely on day selected.
We tried the strawberry macarons this time. I was a little concerned as the weather was so hot on delivery day, but they were so well packaged with little cold packs. They were just as fresh and deli... See more
Company replied
Amazing product as always...never disappoints, and a great prompt service even during the busy festive season, delivery tracking was important too and Royal Mail didnt miss a beat...Thankyou!!!
Company replied
Company details
Written by the company
Award winning macarons, all natural ingredients, hand-made in Suffolk. All our macarons are gluten-free, vegetarian and alcohol free. Next day courier delivery free on all orders. Discover all our flavours and more at our site.
Contact info
1 Great Eastern Yard, Victoria Mill Road, IP13 9EG, Framlingham, United Kingdom
- 01728 565125
- hello@hiltonmacarons.co.uk
- hiltonmacarons.co.uk
4.7
Excellent
815 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Hilton Macarons
Thank you for your review, we're so glad you enjoyed them.
It’s easy to place an order
It’s easy to place an order. I was kept up to date with tracking the order. It arrived on time and in excellent condition. Greatly enjoyed.
October 17, 2025
Reply from Hilton Macarons
Hi, thank you so much for your lovely review, we're thrilled you enjoyed your macarons.
Great tasting macarons
October 1, 2025
Reply from Hilton Macarons
Thank you very much for your 5* review. We're thrilled to hear you enjoyed them.
Reply from Hilton Macarons
This is lovely to hear. Thank you so much for your review.
Reply from Hilton Macarons
Thank you very much for leaving a review. We're so glad to hear you had a great experience.
Hilton Macrons were easy to deal with
Hilton Macrons were easy to deal with, I arranged a pick up. The macarons were delicious and I will buy again!
September 22, 2025
Reply from Hilton Macarons
Thank you so much for your review. We're glad to hear your experience was positive and you enjoyed our macarons.
I love this company and the macarons are delicious!
I love this company and its ethos, and the macarons are really lovely - well-made and very delicious.
September 26, 2025
Reply from Hilton Macarons
Thank you very much for taking the time to leave a review. We're delighted to hear you enjoyed your macarons.
Beautifully crafted and delicious macarons
Prompt delivery. Beautifully crafted and delicious macarons.
September 16, 2025
Reply from Hilton Macarons
Thank you so much for your 5* review. We're glad to hear you enjoyed your macarons.
Fresh beautiful quality
Delivered on date required all in great condition. Great tasting. Beautiful colour. We had raspberry.
September 17, 2025
Reply from Hilton Macarons
Thank you so much for your 5* review. We're glad you enjoyed your raspberry macarons.
Happy experience !
Thank you for replacing the missing box of macarons. My granddaughter was delighted with your service.
September 3, 2025
Reply from Hilton Macarons
Thank you very much for your positive review. Great to hear your granddaughter was delighted with our service.
Delayed but delicious!
There was an IT hiccup with my order which was speedily and courteously put right. The recipient was delighted with the macarons.
August 24, 2025
Reply from Hilton Macarons
Thank you so much for your positive review and glad to hear the recipient was delighted with their macarons.
Not as good as they have been…
Not as good as they have been previously, unfortunately. The vanilla ones were quite overbaked and the flavours in the strawberry selection didn’t balance well together and were just very sweet. Also the cool bag had burst in the box, but that’s just a hazard of the journey.
It’s a shame as we had Hilton macarons for our wedding last year and they were fantastic.
August 22, 2025
Reply from Hilton Macarons
Thank you for your honest feedback. We're very sorry to hear your recent experience didn't match the standard you enjoyed before, especially after trusting us with something as special as your wedding. We'll share your comments with our team and look into the issues you have mentioned. Hopefully we'll have the chance to welcome you back for a better experience next time.
Excellent and truly scrumptious!
August 16, 2025
Reply from Hilton Macarons
Thank you so much for your positive review.
Great macarons
I must admit that I buy your macarons occasionally for my daughter in law. She (& the rest of the family) always enjoy them
August 5, 2025
Reply from Hilton Macarons
Thank you so much Jeanne, we are so pleased you enjoyed our new range.
Kind Regards,
Strawberry selection- fresh and delicious
We tried the strawberry macarons this time. I was a little concerned as the weather was so hot on delivery day, but they were so well packaged with little cold packs. They were just as fresh and delicious as always.
June 27, 2025
Reply from Hilton Macarons
Thank you so much for your review. We are so pleased your order arrived safely and in perfect condition in the hot weather.
Delicious macaroons.
Delicious macaroons.efficient sorting a small problem.Would definitely order again
May 30, 2025
Reply from Hilton Macarons
Thank you so much for your review, we are so pleased you enjoyed the macarons.
AMAZING
AMAZING!
The best macarons I have ever eaten, arrived on time and in immaculate condition. The flavours were spot on! Looking forward to getting more in the future!
June 2, 2025
Unprompted review
Reply from Hilton Macarons
Thank you for your review, we are so pleased you enjoyed the flavours. Keep your eyes peeled for our exciting new range launching this week.
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