Hiplok Reviews 905

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Quality product which will hopefully live up to its anti-grinder expectations. The dust cover / reminder is a bit gimmicky, and I still think an alarmed disc lock adds to the deterrent.

Rated 5 out of 5 stars

Unreal service, shipped lightning fast, and so in need here in Southern California. Being able to deploy to the frame & rear wheel alone is enough to deter any potential thief. Trust me, I have had... See more

Rated 4 out of 5 stars

This a great lock no doubt, however a bright Day-Glo covering would obviously make it more visible and cost pennies. I've wrapped mine in Electrical green and yellow earth tape! Also the package was a... See more

Rated 1 out of 5 stars

DXF lock is useless for practical use. It is so short that you can not include the rear wheel which is standard security advice. Additionally it is so small that you can't even lock the bike to cert... See more

Company details

  1. Bike Accessories Store

About Hiplok

Written by the company

At Hiplok, we build quality security and storage trusted by cyclists and sports enthusiasts around the world.

Our passion for innovation is matched by a desire to ensure our locks are as strong as possible for purpose.

We lead with cutting edge materials and work with independent security accreditation houses around the world to meet this commitment.

The result is unique, easy to use, quality products you can trust; whether on a training ride, commuting in the city, or storing your equipment.

VISIT OUR WEBSITE CONTACT US


Contact info

4.1

Great

TrustScore 4 out of 5

905 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Long delivery time, not what I paid for

I ordered the Airlok fixing kit with 4 plugs and screws. It took more than 2 weeks for my order to arrive. It finally arrived, and there was only 1 screw in the package instead of 4. What am I supposed to do with only 1 screw?

February 14, 2024
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Reply from Hiplok

Thanks for leaving us a review, we're very sorry for this mistake, this is not common at all. Our warehouse team have been made aware of this error and the missing items will be shipped ASAP. We're very sorry for any frustration caused by this.

Rated 5 out of 5 stars

Good product and service

Good product and service

February 14, 2024
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Reply from Hiplok

Thanks for leaving us a review, we're really glad to hear you're happy with our service and your new lock!

Rated 5 out of 5 stars

Great Value for Money

Great Value for Money. Hopefully, the strength of this lock won't be tested in real time. But based on the many angle cutting tests I found on YouTube, the Hiplok was the best value around (other than spending £150 more for a Litelok).

February 14, 2024
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Reply from Hiplok

Thanks for leaving us a review, we're glad to hear you're happy with your new locks and hope these can give you some peace of mind!

Rated 5 out of 5 stars

Good service and products

Promptly replaced faulty product.
Otherwise good products and great customer service. Thanks.

February 13, 2024
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Reply from Hiplok

Thanks for leaving us a review, we're really happy we were able to resolve the issue for you and we're glad to hear you're happy with your new lock!

Rated 5 out of 5 stars

Easy order

Easy order, quick delivery. Also dealt with order change very wuickly

February 13, 2024
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Reply from Hiplok

Thanks for leaving us a review, we're really glad to hear you were happy with our service and we hope you're loving your new locks!

Rated 5 out of 5 stars

Simples

Easy to order and kept well informed on dispatch and delivery. Product looks well made and option to register in order to get spare keys a useful addition. Waiting for better weather to ride my bike and actually assess real world performance.

February 5, 2024
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Reply from Hiplok

Thanks for leaving us a review, we're glad to hear you were happy with our ordering and delivery service. We do hope you love using your new lock!

Rated 5 out of 5 stars

ANKR mount is incredible !

I purchased the ANKR mount to secure my ebike at home. I am very impressed with how it securely mounted to my deck. It would take an EXTREME effort to remove this. Combined with a secure lock any potential thief would most likely move on to an easier target. Well done Hiplok on a great product.

February 7, 2024
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Reply from Hiplok

Thanks for leaving us a review, we're so happy to hear you're loving your ANKR and glad that this is giving you the peace of mind you need!

Rated 5 out of 5 stars

Fast dispatch

Fast dispatch, easy to use website, no hassle, no fuss, exactly what I wanted.

January 26, 2024
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Reply from Hiplok

Thanks for leaving us a review, we're really happy to hear you enjoyed using our website and are happy with the service. We also hope you're loving your new locks!

Rated 5 out of 5 stars

shipping was super fast and the hiplok…

shipping was super fast and the hiplok lite is great quality. I see myself using this a lot. I kind of wish it was just a few links longer to lock in more versatile places, but I see myself getting a lot of use out of this.

February 7, 2024
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Reply from Hiplok

Thanks for leaving us a review, we're really glad to hear you're happy with your new LITE and thanks for giving your feedback. This will really help us for future development!

Rated 1 out of 5 stars

I purchased 2 items and received the…

I purchased 2 items and received the wrong order. I sent two emails to support but I have not seen a response.

February 7, 2024
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Reply from Hiplok

Thanks for leaving us a review, we have replied to both emails explaining where there has been some confusion with your order regarding the product labeling. We're very sorry for this confusion and that you have not received our emails clearing this up. We have also replied to your latest email sent yesterday so hope this now comes through to you also (we'd recommend checking your junk/spam folder).

Rated 5 out of 5 stars

good chain

good chain. love these loop type chains and the rings are quite big enough for any type of U/D lock that you may want to use for added safety

February 5, 2024
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Reply from Hiplok

Thanks for leaving us a review, we're glad to hear you're happy with your new X CHAIN!

Rated 5 out of 5 stars

its awesome product...

its awesome product....
holds everything i cyclist would need

February 5, 2024
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Reply from Hiplok

Thanks for leaving us a review, we're so happy to hear you're loving your new Organizer!

Rated 5 out of 5 stars

Excellent quality

Got my hiplock dx as i do deliveries on ebike. Got it on time. Excellent quality. Easy to carry and use.

February 1, 2024
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Reply from Hiplok

Thanks for leaving us a review, we're glad to hear you order arrived quick and that you're liking your new DX!

Rated 5 out of 5 stars

Looped chain

Good price, nice product delivered on time.

February 1, 2024
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Reply from Hiplok

Thanks for leaving us a review, we're really glad to hear you're loving your new X CHAIN!

Rated 5 out of 5 stars

Super fast shipping

Communication was plentiful, shipping was extremely fast.. (and trackable).. despite the weight and dimensions stated and given.. its still a chunky heavyweight that catches you by surprise. Can't actually rate the product.. to be truthful, don't want to be put in that position.. am hoping and trusting all " bench tests" on YouTube etc are accurate and potential thieves are discouraged

February 1, 2024
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Reply from Hiplok

Thanks for contacting us, we're happy to hear you have been happy with our shipping service and we really hope this lock can give you that much needed peace of mind!

Rated 5 out of 5 stars

Good delivery from Hiplok and Installation

Good delivery from Hiplok, product was easy to install, I do feel Hiplok should supply wall plugs for the screws as the plugs need to be large to hold the 4" screws. Overall this is a good product and gives me confidence that my bikes are secure.

January 29, 2024
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Reply from Hiplok

Thanks for leaving us a review, we're really glad to hear you're happy with you new lock and thanks for the feedback!

Rated 5 out of 5 stars

Good customer service

January 29, 2024
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Reply from Hiplok

Thanks for contacting us, we're so happy to hear you're happy with our service. Happy Cycling!

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