Hireace Reviews 165

Had a great experience with HireAce! The staff were super friendly, easy to communicate with, and very helpful throughout the whole process. If you're looking to rent a van, I highly recommend them – they make everything simple and stress-free.

Great website for online booking, easy to use and fast. Prompt service at the pickup and also easy process.

Great Friendly Staff, quality vans

Hireace Silverdale is fantastic. Another wonderful experience today, this time from Irene, she was efficient and absolutely delightful to deal with. Really appreciate this branch and their wonderful staff.

Ashwin and Rene.

The condition of the vehicle is good and the staff is so nice to me.

Really helpful and friendly staff
Good rates and perfect sized moving van

Easy, seemless. Affordable

Very good customer service

Easy booking and good customer service at pick up/drop off!

Great customer service and support from the staff at Henderson Branch!! Highly recommend using them again for future hires!!

The staff were very friendly and helpful. Especially Atawhai. I was having a bad day and she brightened it for me with her bubbly temperament and positive attitude. The van was clean and tidy and fresh and drove well.

I have used Hireace a number of times with no issues however I have experienced an issue with a booked and paid for cancellation. The cancellation was done 32 days prior to the booked date so no issue there. The actual cancellation took place 17 days ago and I am yet to receive the refund despite 2 follow up phone calls. I can recommend them on all levels EXCEPT REFUNDS.

Irene went the extra mile to sort out the vehicle I needed her customer service skills were exceptional I will always come back here in future thank you so much Irene

We were able to pick up the truck the night before, so we could load it up that night in order to get an early start in the morning. Long drive to Tauranga and back.
The truck was clean and mechanically sound.
A pleasure to deal with Hireace.

Easy process, friendly agent and good van. Could not ask for anything more than that.

I'm a repeat customer because the staff are polite, informative and there's no hidden costs. Online booking is easy. Vehicles are clean and economical.

Down from the hire/booking process, through to the pick up and drop of process. It was perfect! What I had originally sought after in terms of vehicle hire was not available for the date I had requested. However, I received a phone call and they had mitigated that by offering me a vehicle that was of, if not of better size and at the same value! Upon pick up and drop off, the service from Sharnia at the Onehunga branch was just as perfect. Great experience received from all the team involved!

We were very happy with the ease of the process of hiring a vehicle from start to finish. Staff were friendly and explained everything clearly such as insurance and the hire agreement contents and were very prompt.
.Highly recommend Hireace.

Great staff to deal with, no hassles, clean vehicle. Great service, thank you Hire Ace

The team at Hireace Christchurch Airport are a friendly helpful bunch. They're always busy but make every effort to make sure all their customers are happy and being seen to. We turned up looking for a quite for a flat bed hire, and the team were so attentive to our needs we ended up renting one that day, then again the following week for moving house. A lovely bunch, highly recommend.