Incredible customer service! they really took the time to make sure I was connected with a well suited support worker - thank you
Company replied
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Incredible customer service! they really took the time to make sure I was connected with a well suited support worker - thank you
Company replied
I like the reminder note a day before my shift But I would still like a ID lanyard I know we have a ID on our profile but when working in my clients apparent s I don’t carry my phone you know when p... See more
Company replied
My first experience with Hire up admin person was excellent as she helped me through registration and ensured I was comfortable with the app. Secondly carer Gene went out of the way during meet and gr... See more
Company replied
Lots of expectations from support workers, but not much help from Hireup. Some of the queries are ignored, others just copy and paste ready answers answering nothing. The pay is also low considerin... See more
Company replied
Hireup is an NDIS registered online platform for people with disability to find, hire and manage support workers who fit their needs and share their interests.
Ground Floor/120 Pacific Hwy, Greenwich, NSW, 2065, Sydney, Australia
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It’s just such an easy app to navigate. Everything is really user friendly and I haven’t had any problems.

Reply from Hireup
I had to register to be able to look at their site, and noted that I could call to find out more, and planned to do so when I was not so busy. But then the unsolicited phone calls started, followed by unsolicited emails, including asking for a rating for each unwanted contact.
Even when I booked a time for them to call me, and had been told I would be taken off the mailing list, I continued to receive emails all over the weekend, even 8pm Sunday night, asking me to book a call.
On 8/11, and 23/11 I emailed saying I was not engaging their services, and to remove me from their database and stop contacting me.
Today I received another email from them.
Their system of deluging people with unwanted contact, and not responding to requests to stop, is intrusive, insensitive, a cause of stress, and actually illegal in Australia.
I like the idea of how they connect client and worker, but am repelled by their pushy arrogance, and wanted to warn others of what will happen if they register.

Reply from Hireup
Enjoy working independently with HireUp platform.
My experience I love working In the house
With disability person I learn to do much which difference technic also one to one
Not like in age care by group

Reply from Hireup
Our Provider Relationship Manager is awesome, there at a phone call and able to help with the whole process even at short notice. Best thing we did was register with Hireup for when we get stuck providing a service. Workers who have supported us have been professional and reliable.

Reply from Hireup
Fantastic platform for both those seeking assistance and support, and those who want to be independent or prefer to choose their own working hours!
Makes the work/life balance very achievable and rewarding!
Absolutely on point with how extensive the sign up process is, and the checks getting verified before potential Support Workers can start working!

Reply from Hireup
Level of professionalism and really listened to my specific needs and helping me address my fears.

Reply from Hireup
the carrers are verry friendly and very profetionals and always on time

Reply from Hireup
Method of getting bookings, approval through to payslip - very good system!

Reply from Hireup
It's really easy as a care support worker to get a profile and apply for jobs. The app is easy to use and the training they provide is useful. I've already recommended this app to a couple of people.

Reply from Hireup
The app is really easy to use. The support workers have all been great. They seem to be happy with the company also.

Reply from Hireup
I am extremely happy working for hireup,staff are friendly and helpful and I have a beautiful client I visit.

Reply from Hireup
Found a great mentor and a good role model for my son

Reply from Hireup
I'm thrilled with this company's services! They've been incredibly useful to me because I can easily get help and contact their customer service whenever I have concerns. Their approachability is a huge plus. I recently had an issue, and their customer service team resolved it promptly and efficiently. I'm giving them 5 stars without hesitation. Thanks for your outstanding support, and I look forward to continued business with you!

Reply from Hireup
I like the reminder note a day before my shift
But I would still like a ID lanyard I know we have a ID on our profile but when working in my clients apparent s I don’t carry my phone you know when putting out rubbish or collecting mail or parking. I get stopped by other residents who are you how did you get in so I would love an ID Lanyard please

Reply from Hireup
Rang Hire Up twice for help with a situation with the hire up app. I get told it’s not our problem or don’t want to raise your concern to the appropriate team basically passing the buck. The customer service on the phone is appalling I’m asking for help and according to the hire up staff member who you’re speaking with the help is non exist and seem they don’t care either.

Reply from Hireup
I really like how simple and easy it is to use this platform compared to others! The team who are there to answer any questions I have are extremely helpful and they are as very fast to get back to me!

Reply from Hireup
Quick reply to posted jobs. App is easy to use and payment options are great (I like PayPal)

Reply from Hireup
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