Hivelocity Hosting Reviews 

Been with hivelocity for many years and have never had any major issues. When support is needed, they're always quick to help.

Terrible been there almost 2 years
they were good, now a bunch of NO TALENT minimum wage guys

THIS IS A SERVER COMPANY NOT WEL BUT BECAUSE DONALD AINT AROUND FOR THE PUBLIC HE CANT SEE WHAT THE OTHER LIRS DID

From my experience, Hivelocity is heavily used by spammers and scammers. I've been harassed by people using their servers for months now and they don't give a crap despite the many times I've asked.

The support team is worthless. They just keep saying "resolved" via email even though they show no evidence of resolving it.

Reality check for those incompetent turds running support - if the customer who is breaking your terms of service is still breaking them and using your service to spam and harass people, it's not actually resolved.

Support is really bad. I asked a simple question that was supposed to take 5 minutes and it took almost an hour. They keep throwing it in my face that free support is just 30 minutes. I'm unhappy with Hivelocity.

If free support were good, I would happily pay for paid support. But this is not the case. I always have a headache with your support, so much so that there was a problem with the HD and support did something wrong, I lost customers and you gave me a discount on an invoice as an apology. It would be better for you to train your support instead of making excuses.

These guys are the best in the industry of dedicated servers and on top pf that excellent support system. been with for the past 6 years.
One of the best Hosting companies I have worked with so far.

full of errors (but tell you its yours!!)
beyond imaginable
slow slow support too
addition: RUDE also and aggressive attitude! once I exposed them; they backed partially :)

plus in reply: my 36 reviews are not all hosts!
I am glad your reply shows your true nature
to bar you from removing this review :)

This is the worse hosting provider bar none.
They absolutely are a destroyer of small businesses.
They claimed our server was sending SPAM and when we offered to prove to them that based on our email logs, they refused such offer of facts and instead in 2 Hours after sending us such notice they disconnected our server. And if that is not horrible enough they also refuse to give you access to your server that they have disconnected to allow you to download your data such as even your emails and instead they Steal all your data and intellectual property.
They should be avoided at all cost :(
In 20 Years of being in the Internet business and hosting Sites, I have never seen such a horrible company. Such a Big business that relished in destroying small businesses at will without any regards for facts and :(

love these guys ..do a great job, runtime is also superb and downtime is none..feel they are the best for the price and service...thanks Garrick..appreciate the great support.
thanks
vijay

I have been a Hivelocity customer for over 5 years, I have some dedicated servers with them, and I have already referred Hivelocity to friends and customers. We are all very satisfied, Hivelocity is proof that it is possible to deliver high quality service every day of the year, with 100% uptime on the network, including during storms and hurricanes, already faced in the Florida data center, with no downtime recorded on our servers. Friends of Hivelocity, keep it up, you are the best.

The server needed to be restarted and your staff was fast and courteous.

Thank you best nice good service .

Nice regards.

The Best server. Very good. Help center speed and professional

Their customer service is really good. Very responsive.

I especially appreciate the very personalized service. In a business like this it is very easy to sign someone up, turn them on, and then make customer support as difficult to obtain as possible. Not the case here. Everyone I have ever dealt with at HiVelocity in our decade of business there has treated me like they really are personally concerned that I am successful in our business objectives. Outstanding!

The support (billing and technical) team have been superb. The team has always provided solutions and understood us with our issues when there was one.

Ever since expanding of datacenters, the quality of support has depreciated. Often too many times you get a response that makes it seem like they did not even read what you said. That was a big reason why I choose Hivelocity a few years ago. While the servers are still great (minus some issues attaching images using IPMI), support has room for improvement. I have faith things will get better as they are constantly working on their systems. Since I have started hosting with them they have implemented an API and modernized their control panel. In the end, Hivelocity is still the best datacenter around but I would just like to see support how it was 2 years ago too.

Experience has been fantastic so far - datacenter is well laid out, entering is quick and easy, and every issue I've experienced has been dealt with promptly and definitely to our satisfaction.

Never had better hosting. I've had zero downtime since switching a few years ago. Love the service.

The service is fast and efficient. When I had a problem one day the support installed a new server with everything needed which caused a very low time that the system was down