Good old fashioned honesty and great service. Trusted garage that is not just looking for unnecessary work, like all these dodgy dealers doing their "free health checks", which are really "see what w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My car was repaired here after being dented by another car when stationary . It was the insurer who chose the company and I was very lucky they did. Glen explained what was needed at every stage and appreciated that I was desperate to keep it rather than have it written off. Melanie in reception was very helpful too initially. They were very quick at authorising repairs , getting the parts and replacing them to a high standard. The car looks like new! The car that mine was shunted into is taking a lot longer to repair. I would use them for other work if it wasn’t for the fact that I live in Wandsworth and hate driving through Kingston

Reply from Hlmotors
I took my car this time to HL motors to fix an oil leak. I have no complaints, all of the employees are very polite and professional. I also have my car serviced and MOT here once a year and have done so for a number of years They always keep me updated on issues that may need to be fixed rather than just doing it so I am fully aware of the cost before it’s done.

Reply from Hlmotors
Service was seamless from start to finish. I would recommend H&L to others. Good value for money. Good service.

Reply from Hlmotors
Great service and excellent customer support!
Our car has been serviced, repaired and MOT done in the most professional and efficient way. Thank you!

Reply from Hlmotors
An excellent service with old school professionalism. Glen kindly explained what work was needed and how, in practice, it would be carried out. On time and on budget with very good quality workmanship. Thank you! James

Reply from Hlmotors
The experience provided was outstanding, with customer service and work quality being top-notch. Damon excelled in customer service, ensuring consistent communication regarding timelines and the progress of the work being done. Overall, the level of service and craftsmanship was exceptional..

Reply from Hlmotors
Really excellent service today, thank you office team and team behind the scenes! Fixed an ongoing issue with the electrics and and MOT and service. And thank you for cleaning my car as part of the service!

Reply from Hlmotors
Just had my car’s annual service and MOT. Great service, always friendly and professional. Another 5-star experience with H&L Motors, thank you.

Reply from Hlmotors
The service I received was excellent from initial enquiry to completion of the accident repair. Highly recommend.

Reply from Hlmotors
My car was damaged which included a broken windscreen, which meant the car was not drivable. Damon at H&L was a fantastic help, organising collection, managing my insurance company and smoothing out the entire process. His help is deeply appreciated, keeping me informed of all the moving parts of the repair. The repair itself is faultless, panel gaps, paint matching, calibration of all the sensors are as it was coming out of the factory. Highly recommended!

Reply from Hlmotors
Had my car MOT’d there today. Prompt, friendly and efficient service at very reasonable price. Can’t fault it…even got a cup of tea while I waited. Excellent!!

Reply from Hlmotors
Excellent professional job repairing the buckled wheels on my Alfa Giulia. Friendly and helpful service throughout from the team in Esher. Highly recommend these guys.

Reply from Hlmotors
Had an urgent Friday afternoon stolen reg plates issue that was dealt with brilliantly same day by the very helpful team at H&L…thank you

Reply from Hlmotors
I have been using H and L motors for the last 10 years and cannot fault them! Just a service this time but for whatever reason I have needed their help in the past they have always gone the extra mile to help get me back on the road asap with excellent customer service and faultless repairs. I would not take my pride and joy anywhere else! You won’t find anywhere better!
Simon Carrell Furniture - Richmond

Reply from Hlmotors
Very polite and professional. High quality workmanship

Reply from Hlmotors
Body work repair and respray.
Exceptional work, top class outfit.

Reply from Hlmotors
Excellent customer service. Completely satisfied and would thoroughly recommend. Well done H&L.

Reply from Hlmotors
Professional service with a friendly attitude. My first visit and I will be coming back for sure.

Reply from Hlmotors
Brilliant service, so happy with H&L all the team are so professional and helpful. Highly recommend

Reply from Hlmotors
Customer Service was outstanding. The bodywork repair/respray was excellent; the vehicle looked like new when it was returned. My thanks to Glen, Chris and the team for all their hard work and first class communication throughout.

Reply from Hlmotors
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.