I have used H&L many times and never been disappointed. It is a genuine team, many of whom are long standing. Nothing is too much time or trouble and management of expectations is always as it should... See more
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Excellent customer service
Excellent customer service. Completely satisfied and would thoroughly recommend. Well done H&L.

Reply from Hlmotors
Professional service with a friendly…
Professional service with a friendly attitude. My first visit and I will be coming back for sure.

Reply from Hlmotors
Brilliant service
Brilliant service, so happy with H&L all the team are so professional and helpful. Highly recommend

Reply from Hlmotors
Bodywork Respray
Customer Service was outstanding. The bodywork repair/respray was excellent; the vehicle looked like new when it was returned. My thanks to Glen, Chris and the team for all their hard work and first class communication throughout.

Reply from Hlmotors
Another great experience at H&L
Another great experience at H&L - their customer service is superb and their workmanship is absolutely brilliant. The company is operated in a way that really sets it apart and fills you with confidence - thanks again H&L.

Reply from Hlmotors
My fourth visit
My fourth visit - only a small job this time but completed satisfactorily and more quickly than it took me to do some local shopping!

Reply from Hlmotors
Great service from start to finish
Great service from start to finish. Great customer service on phone. Great work from your service department. All efficient and went smoothly. Would use again.

Reply from Hlmotors
Poor Work Flow Management
Like many people in the local area I have used this Company over many years. The standard of workmanship is good and the prices fair representing value. However, they seem to have lost the plot when managing the workflow hence my award of 3 stars. I took my car in expecting a turnaround of 2 days maximum. I received no feedback until the late afternoon when the cutoff for ordering parts for that day had passed. Then I was told the parts would not arrive for 2 more days possibly necessitating them keeping the car over the weekend. Then I received a call the following day saying everything had been fixed! Appreciate being 'kept in the loop' and given 'a worse case scenario ' but I would have hoped they could plan their work better, as they used to do.

Reply from Hlmotors
Fabulous team !
Fabulous team !
From reception to forecourt/ security to the mechanics. Couldn't recommended them more . Is it weird to say that I actually look forward to taking my car in !

Reply from Hlmotors
No words to express how much I am…
No words to express how much I am satisfied. Excellent service. All staff are welcomed, friendly, polite with smily faces.
Very professional service.

Reply from Hlmotors
Excellent business and high quality repair.
Excellent business.
Body Shop Management is reflected (literally) in the high quality of repair.
Look no further, their no fuss approach and expertise speaks for itself.
No hesitation to recommend H&L.
Box of 50 assorted medals for Glen Sponder - Repairs Manager.

Reply from Hlmotors
Very professional highly efficient organisation
Very professional highly efficient organisation. Had my diamond cut wheels refurbished, looking as good as new for competitive price (approved by my insurance company). Would certainly return.

Reply from Hlmotors
Always a warm welcome and the work is…
Always a warm welcome and the work is carried out with professionalism and care. Highly recommended.

Reply from Hlmotors
Really polite and friendly staff
Really polite and friendly staff. Fitted me in at short notice for my MOT. Treated me with kindness, respect and good humour. 5 stars. Top garage locally.

Reply from Hlmotors

Reply from Hlmotors
Job done, friendly service and no need to return
I was recently recommended to H&L Motors by a friend and have asked them to do two separate jobs within 2 months. The service level was the same on both occasions, staff are friendly but organised and I have had no resulting issues. I am not seeking further problems but would not hesitate to use H & L again.

Reply from Hlmotors
What an experience THANKYOU
What an experience! I was involved in an accident that wasn’t my fault and felt so nervous/ anxious about what to do and where to go.
My client had mentioned a a company/ Garage years ago that he was so unbelievably happy with so thought I’d ask for the details.
WELL it didn’t disappoint, from the reception team to even just driving into the front yard / reception itself , staff wave smile and say hello .what an incredible team they are at H+L they make you feel so cared for and valued.Damon the service manager over saw my repair and was beyond helpful and kept me updated throughout the whole process and can’t thank him enough .
I can see why H+L were recommended to me and will most definitely be doing the same for others from now on , I’d give 10 stars if were possible THANKYOU

Reply from Hlmotors
Been a customer for many years
Been a customer for maaaaany years. Never disappointed. Can even think of an issue or questions that were not dealt with proactively, promptly and satisfactorily, anyway none were major. And most were probably my fault.
Great team at H+L. I can't stress enough how that is what keeps them together and with a 5 star rating.
Thanks again.

Reply from Hlmotors
Tthe One and Only.
When you want a job done properly then H&L are the people to take you seamlessly from estimation to job completion. They go above and beyond and offer an outstanding service. Special mention to Damon who oversaw everything including the insurance company liaison. Top banana.

Reply from Hlmotors
Fabulous customer service from the team…
Fabulous customer service from the team at HL Motors and a brilliant job done . I was sent to HL Motors to get two alloy wheel covers repaired as part of my car insurance policy. I was treated with the utmost courtesy throughout the process - and the wheels look fabulous now ( as though they were straight out of the showroom . I would definitely recommend this team and the quality of the work they do to anyone / everyone . Thanks team

Reply from Hlmotors
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