Josie has been very helpful on a couple of occasions l had forgotten to put something on my order and I let Josie know my error she corrected it straight away. On one occasion I hadn't changed my ad... See more
Company replied
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See what reviewers are saying
after buying goods few times what I find that this sight is not really interested in giving any discount to the customers, sooner you make a purchase they send you a discount voucher which is valid... See more
Company replied
My order was delivered promptly, Josie sorted out discount after i had placed my order which was so nice of her, i have been in contact with her for some tips on healthy snacks & she answered all my q... See more
Company replied
Since starting my Herbalife journey from end of August 2021, I have found the best advisor for the product. They are available and respond promptly should I have any questions about any of the produc... See more
Company replied
Company details
Written by the company
Original Herbalife products, great customer service, quick delivery. 100% happy customers!
Contact info
Via Francesco Predabissi 1, 20131, Milan, Italy
- support@hlifeonline.co.uk
- hlstoreonline.uk
4.4
Excellent
91 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Formula 1
The product which I ordered arrived next day. I didn’t have to wait it for long. Iam enjoying my products so far.
June 7, 2021
Reply from HLife Online UK
Dear Megan,
Thanks for your kind review! I'm happy you are enjoying the products and you liked the service. I hope to see you again on my website!
Josie
Very quick delivery!
I ordered the formula 1 shakes on the Thursday and they arrived on the Friday!! Great service!
April 20, 2021
Reply from HLife Online UK
Dear Oliver,
Thanks for your kind review! I try to do my best to satisfy my clients with the next day delivery! I hope to have you back soon on my website!
Josie
Excellent value and fast delivery
April 4, 2021
Reply from HLife Online UK
Dear Stephanie,
Thanks for your kind review! It’s a pleasure for me to have happy clients like you and to serve you as you deserve! I hope to see you back soon on my website!
Josie
Five star brilliant service quick…
Five star brilliant service quick delivery all excellent
March 18, 2021
Reply from HLife Online UK
Dear Alison,
Thank you so much for your kind review, I’m pleased you have enjoyed my service and the products! I really hope to see you soon on my website again!
Josie
Quick and sufficient service
March 14, 2021
Reply from HLife Online UK
Dear Hazel,
Thanks for your kind review, I hope to see you soon on my website!
Josie
Absolutely love these products would…
Absolutely love these products would definitely recommend
February 19, 2021
Reply from HLife Online UK
Dear Danielle,
Thanks for your kind review! It's a pleasure to have satisfied customers like you! I really hope to see you again on my website!
Josie
Reply from HLife Online UK
Dear Lucie,
Thanks for your kind review, I'm happy you are satisfied about my service! I really hope to see you soon on my website!
Josie
after buying goods few times what I…
after buying goods few times what I find that this sight is not really interested in giving any discount to the customers, sooner you make a purchase they send you a discount voucher which is valid for few hours what good is that after you have bought the supply for may be a month or six weeks.
if they were really interested in giving discount to their customers send them a discount voucher they can use with the next purchase
don't make a fool out of your customers
thank you
February 11, 2021
Reply from HLife Online UK
Dear Syed,
I don't want to discuss here the communications I send to my customers, there are different communication for different customers: there are a lot of customers who have used the discount you are talking about without complaining and they used it to buy a larger order and more products at the same time. If you don't want to receive these kind of communication I will remove your contact from the mailing list.
Josie
Reply from HLife Online UK
Dear Mary,
Thank you so much for your kind review! I really hope to see you soon on my website to serve you again!
Josie
Brilliantly quick dispatch time &…
Brilliantly quick dispatch time & friendly supplier who’s there to help if you need it.
February 4, 2021
Reply from HLife Online UK
Dear Lydia,
Thank you so much for your kind review, I hope to support you again for your following orders!
Josie
Quick service and very easy to order
February 4, 2021
Reply from HLife Online UK
Dear Kim,
Thank you so much for your kind review, I really hope to see you soon on my website!
Josie
Reply from HLife Online UK
Dear Harman,
Thank you so much for your kind review, I really hope to see you soon on my website and to serve you again!
Josie
Fabulous seller
Fabulous seller. Josie was very helpful and my products arrived within 2 days. Really pleased with them and will one hundred percent be purchasing again :) thank you Josie
February 3, 2021
Reply from HLife Online UK
Dear Samantha,
Thank you so much for your kind review, I'm happy you enjoyed my service and you like the products! I hope to see you soon on my website!
Josie
Brilliant service as always
Brilliant service as always! Loving the products!!! Roll on the summer 😎
February 3, 2021
Reply from HLife Online UK
Dear David,
Thanks for your kind review, I hope your journey is going well, I love your summer spirit !
Josie
First class serviice
January 30, 2021
Reply from HLife Online UK
Dear Rita,
Thank you so much for your kind review and for the trust on my website and my service! I really hope to see you back soon on my website and to serve you again as you deserve!
Josie
Reply from HLife Online UK
Dear Ayman,
Thank you so much for your kind review. I really hope to see you soon on my website!
Josie
Service is good and fast
January 14, 2021
Reply from HLife Online UK
Dear Linda,
Thank you so much for your kind review, I hope to see you back soon on my website!
Josie
Great service
Great service , never have to wait long for products ... great after service
January 12, 2021
Reply from HLife Online UK
Dear Claire,
Thank you so much for your kind review, I try to do my best for my clients and to succeed in satisfying them! I hope to see you back soon on my website!
Josie
Been trying to email to see when my…
Been trying to email to see when my delivery will come and no reply. I ordered on the 31st.
January 6, 2021
Unprompted review
Reply from HLife Online UK
Dear Leanne,
As written in the emails under Holiday time and with the new lockdown started Herbalife experienced some delays in the deliveries. Also my customer service has been a little been slow due to the requests received but I've answered you with the tracking link to check your parcel and you should have received it at the beginning of this week.
Josie
I am very happy with the products that…
I am very happy with the products that I ordered and the delivery was super quick and will definitely order more.
January 4, 2021
Reply from HLife Online UK
Dear Desiree,
Thank you so much for your kind review on my service and also for the reviews on the products directly on my website, I try to do my best to have happy and trusted customers like you! I hope to see you soon on my website!
Happy New Year!
Josie
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