Hmb Salon Reviews 213

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their welcoming, professional, and attentive approach, making every visit enjoyable. Many highlight the exceptional service and products, noting the high quality and the positive impact on their well-being and appearance. People frequently mention feeling relaxed and satisfied with the results of their treatments. However, some customers were dissatisfied with scheduling issues, including redeemed vouchers for unreceived treatments and appointments starting late without apology. A few people also felt rushed during their appointments, leading to concerns about safety and the quality of the service.

What people talk about most

Staff

People report positive experiences with staff, highlighting their friendliness, professionalism, and... See more

Service

Consumers find service to be positive, often describing it as friendly, professional, and attentive. Many... See more

Product

Customers had positive experiences with the product. Many reviewers expressed satisfaction with the natural... See more

User experience

Customers consistently note positive experiences with the overall user experience. Many reviewers describe... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently express satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been visiting Hmb for a series of 10 EMS body sculpt, and its always been an enjoyable experience. Shy the manager is so lovely and welcoming and will try and accommodate you the best she can.... See more

Rated 5 out of 5 stars

So glad that Noreen is back, my shoulder has been causing me problems for years despite regular massages, 2 treatments and it’s so much better. She also advises on what you need to do. I would definit... See more

Rated 5 out of 5 stars

Great service for SMPU eyeliner with wings! If you are nervous about getting this done to the sensitive eye are, don’t be with therapist Shy. She does this procedure so effectively and minimal pai... See more

Rated 5 out of 5 stars

I just had the most amazing Massage and Facial by DIXIE, she was very attentive and applied pressure how i wanted it, the facial after my full body swedish massage nearly had me knocked out snoozing o... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

213 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Had a great treatment

Had a great treatment , I came to do something else but when I explained what I wanted to improve , Shy (the Aesthetics lady ) explained I could get very could results with a different treatment and so I tried it and was really amazed and how instant the results were and that they continue to work after , really happy with her patience and understanding and welcoming and all the staff seemed quite polite and worked well with each other under busy circumstances .

December 8, 2023
Unprompted review
Rated 4 out of 5 stars

Great experience once you are there

Had a groupon facial and massage with Laface-she very professional and knowledgeable! My skin felt lovely and i the massage was very relaxing-wish it was longer!
The only thing that puts me off booking is their website is very negative and threatening to cancel if you don’t do this, charge you if you don’t do that etc.. never seen this on a website before! It makes you scared to book anything in case you mess up

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Cavitation treatment

I had my second cavitation treatment today (booked 6) and really enjoyed it.
The studio is very clean and Dixie is so nice, polite and professional. She explained everything about the procedure and after care and made me feel welcomed and relaxed.
I would definitely recommend HMB Salon to everyone!

September 30, 2023
Unprompted review
Rated 5 out of 5 stars

Fab results

Recently went for cheek filler. Shy was lovely, salon clean and modern.
I was very pleased with my results and would definitely go again 💜💜

April 4, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible salon tried to use my Groupon…

Terrible salon tried to use my Groupon to book an appointment couldn’t even get through to anyone and kept being given the run around by admin staff. Should have read the reviews about there vile customer service there are definitely better Groupon deals out there so please save your money and avoid this place!!!!

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

Hmb salon is very friendly and…

Hmb salon is very friendly and professional, they do every Treatment you require. I had a wax today and Noreen was soo gentle and made my experience great. Will definitely be returning.

March 2, 2023
Unprompted review
Rated 5 out of 5 stars

The Best Russian Eyelash extensions by Shy!!!

The best lash technician Shy I came across ! I had russian eyelash extensions done . Not only that the lashes look amazing,just as I wanted but they also stay for a very long time ! Lovely atmosphere and very professional. Prices are also very good and they always do promotions! I can say I found my spot ! I really do recommend this place ! Just simply Amazing! 😍

February 24, 2023
Unprompted review

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