Hmb Salon Reviews 213

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their welcoming, professional, and attentive approach, making every visit enjoyable. Many highlight the exceptional service and products, noting the high quality and the positive impact on their well-being and appearance. People frequently mention feeling relaxed and satisfied with the results of their treatments. However, some customers were dissatisfied with scheduling issues, including redeemed vouchers for unreceived treatments and appointments starting late without apology. A few people also felt rushed during their appointments, leading to concerns about safety and the quality of the service.

What people talk about most

Staff

People report positive experiences with staff, highlighting their friendliness, professionalism, and... See more

Service

Consumers find service to be positive, often describing it as friendly, professional, and attentive. Many... See more

Product

Customers had positive experiences with the product. Many reviewers expressed satisfaction with the natural... See more

User experience

Customers consistently note positive experiences with the overall user experience. Many reviewers describe... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently express satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been visiting Hmb for a series of 10 EMS body sculpt, and its always been an enjoyable experience. Shy the manager is so lovely and welcoming and will try and accommodate you the best she can.... See more

Rated 5 out of 5 stars

So glad that Noreen is back, my shoulder has been causing me problems for years despite regular massages, 2 treatments and it’s so much better. She also advises on what you need to do. I would definit... See more

Rated 5 out of 5 stars

Great service for SMPU eyeliner with wings! If you are nervous about getting this done to the sensitive eye are, don’t be with therapist Shy. She does this procedure so effectively and minimal pai... See more

Rated 5 out of 5 stars

I just had the most amazing Massage and Facial by DIXIE, she was very attentive and applied pressure how i wanted it, the facial after my full body swedish massage nearly had me knocked out snoozing o... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

213 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Unprofessional/incompetent

I would not recommend this salon. I have called at least 5 times and staff were extremely unprofessional. Despite the 5 attempts, they still have not managed to book a simple appointment.

February 20, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

Hady first Cavitation treatment with Edris, she was great and made me at ease for the whole treatment with great conversation!

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

I purchased the semi permenant micro…

I purchased the semi permenant micro blade eyebrows package. Noreen was my consultant she was very professional and explained every stage of the proceedure and checked with me to see I happy with her expert work she had done. She precisely measures and explained my facial muscles and bone structure the knowledge she has gained with 16 years worth of experience. She has a lovely calm personality perfect for this service. I had no pain during or after the service. My healing has been perfect. My mum came with me and so impressed she booked in to have her brows done too and she very happy with the results. Noreen has exceptional skill with her techniques, the hair strokes look so real that I can stop looking in the mirror. I sent photo to my friends and they were amazed. First time on 20 years that I have not had to use eyebrow pencil, eyebrow shadows and eyebrow feltip pens in fact I have thrown them all the way. I feel like me again before the all over plucking of my brows in my teen years and alopecia and losing my brow hair in my 20's. The salon is very nice and clean and relaxing and owner 'Shy' is lovely and so friendly and she answered many of my questions. So if you feeling down about your brows give HMB a call and let them put a smile back on your face. I would recommend HMB salon based on the service I received.

January 25, 2023
Unprompted review
Rated 5 out of 5 stars

My new go to place for a bit of pampering

I really enjoyed my visit to HMB Salon, the staff were great and I was looked after very well. This is my new go to place for a bit of pampering. Will be booking my next visit very soon. Thank you, thank you for making me feel great. Would definitely recommend to everyone. Love it!

May 21, 2022
Unprompted review
Rated 1 out of 5 stars

Unreliable

I booked an appointment, I was left waiting for half an hour to be told my appointment had been cancelled… awaiting a refund

September 25, 2021
Unprompted review

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