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Rated 3 out of 5 stars

Cool product, packaging is really well done and pricing is reasonable. But... -Shipping takes waaaay longer than they claim on their website. Ordered on 2nd December, delivered the 27th of Dece... See more

Rated 3 out of 5 stars

I change my evaluation and my comment. I ordered on December 2nd but the delivery delay was not respected. The main problem is no one answered to my emails. I finally received my order. But if the... See more

Rated 5 out of 5 stars

Delivery times respected, only two days late but not your fault. All perfect. The neon (Van Gogh) works very well and with the remote control, purchased separately, you can adjust the light intensit... See more

Rated 1 out of 5 stars

disgusting company!! i orderd something 7 december by accident the wrong one and the same night i send a email that i want to cancel the order (i already paid) no reaction, 6 other emails and t... See more

Company details

  1. Interior Designer

Written by the company

Creative, Unique Home Decor by Hoagard. Metal World Map & Wall Art Collection, Wooden Wall Arts, Amazing Wall Clocks, and Posters Waiting For You. Discover Our Inspired by Nature Catalog Now!


Contact info

3.1

Average

TrustScore 3 out of 5

722 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Hoagard: High-Quality Products, Excellent Service

I am absolutely happy with my purchase from Hoagard. I purchased a neon sign, and it came within two weeks, very professionally wrapped against damage from the courier.
The quality is superb, and the staff is very friendly and helpful. I ordered a remote control after my purchase and they responded withoin 24 hours.

Great service!! I highly recommend this company!

June 16, 2024
Unprompted review
Rated 4 out of 5 stars

Great product

Great product, I really love it! Shipping took a bit long though, but overall very satisfied with my order. Would definitly order again.

July 11, 2024
Unprompted review
Rated 4 out of 5 stars

I was unsure about ordering at Hoagard…

I was unsure about ordering at Hoagard as most facebook ads are a scam. However, they had the Klarna afterpay option so I went for it.

I accidentally ordered the wrong item but support quickly fixed that for me.

After not hearing from Hoagard for while I suddenly got a notification that my item was in transit. The only strange thing is that the package was coming from Turkey, even though the site said that all European orders would ship from Germany. So that was either a lie or old information.

Finally after about 20 days (ish) I got the package and was suprised by the build quality. A nice metal frame and the leds are awesome and bright.

Would order again 👍

June 10, 2024
Unprompted review
Rated 1 out of 5 stars

No replies after final payment

I ordered a Cocktails & Dreams neon sign and was promised delivery within 7 days (as stated on their website). After the 7 days I was informed by Hoagard that I needed to pay an additional fee to cover some additional shipping costs towards DHL due to the dimensions of the package and the region i live in (Denmark). This is even though their website states that free delivery to Denmark is included with the price. Since I paid the additional fee I haven't heard anything back on either email, text messages on WhatsApp or Instagram messages. So I am left with the feeling that I've paid for a product that I am not going to receive on top of being ignored.

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

Nice experience

Delivery times respected, only two days late but not your fault. All perfect. The neon (Van Gogh) works very well and with the remote control, purchased separately, you can adjust the light intensity and more.
The idea of ​​building a bird's nest with the cardboard from the packaging is wonderful. The discount coupon (15%) is an invitation for further purchases which I will certainly do.
Nice work Hoagard.

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

The QUALITY IS AMAZING!…

Just received my order in the 14 day time frame as promised. The quality is absolutely beyond my expectation. So ever happy! Also received a 15% discount voucher for my next order which I will be placing today. So the ‘good vibes only’ will be for my medical clinic and now I’ll have to decide what I want for home. Thanks team HOAGARD ❤️

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you

I found Hoagard from the instagram. I gave an order for my son's room. They send it in time which they told while shopping. Also i can contact them with their whatsapp number and got info about my order producion progress easily. Thank you for your great effort 🙏

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

Got the Hoagard Charmander neon wall…

Got the Hoagard Charmander neon wall decor for my room and it's 🔥! The neon light looks amazing and really stands out. Plus, it arrived just like they said it would. Definitely a cool addition to my room! 😎

February 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great costumer service

When the neon sign arrived it was broken. After e-mail contact a pickup was arranged and I received a new neon sign.
Communication was clear and the sign is beautiful.

April 22, 2024
Unprompted review
Rated 1 out of 5 stars

I'm still waiting!

It seems I am having the same trouble as others. I ordered on the 8 November at a cost of £150 and have still not received my order which was a Christmas present for my granddaughter ten weeks on despite numerous messages and promises

January 22, 2024
Unprompted review

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