Hobbsmemorabilia Reviews 60

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the quality of the products, describing them as excellent, well-made, and finished to an exceptionally high standard, with items often exceeding expectations. The service is consistently praised for being top-notch, efficient, and personable, with many highlighting the staff's helpfulness and dedication to ensuring customer satisfaction. Reviewers frequently commend the quick turnaround times, excellent communication, and the careful packaging that ensures items arrive in perfect condition. However, some customers also noted significant issues with order fulfillment, including prolonged delays, receiving incorrect items, or items not being dispatched as promised. A few other people also felt that the authenticity of replacement items was questionable, and some experienced faded photos in framed shirts or received products with damaged frames.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing delight and... See more

Quality

Customers consistently note positive experiences with quality, praising the high standard of craftsmanship... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and excellent communication.... See more

Service

Users describe positive interactions with service, consistently rating it highly for being excellent and... See more

Order

Customers generally report positive experiences with their orders, often highlighting quick delivery times... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My daughters Spurs Limited edition Europa framed presentation arrived yesterday. First off it looks great and is a quality item that has been put together to a high standard. Secondly, it was package... See more

Rated 5 out of 5 stars

I made contact with Hobbs Memorabilia on the evening of Friday 7th November via their WhatsApp contact. I was trying to source a Paul Gascoigne England shirt. Martin was extremely helpful with quick... See more

Rated 5 out of 5 stars

Craftsmanships at its best! Iv purchased from Hobbs 3 times now. Each piece has been absolutely perfect. Finished to an exceptionally high standard! Customer service is 5 star, always on hand to give... See more

Rated 5 out of 5 stars

Hobbsy not just a West Ham fan his like a family member and he takes that into his business. Every job is personal and he goes above and beyond to not only ensure the highest standards of craftmanship... See more


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

60 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Spurs Europa Champions

My daughters Spurs Limited edition Europa framed presentation arrived yesterday. First off it looks great and is a quality item that has been put together to a high standard. Secondly, it was packaged really well and arrived in perfect condition.
Thanks again to the guys at Hobbs for getting this to me in such a short timescale. Great company to deal with, great communication. Highly recommend.

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant product

Contacted Hobbs Memorabilia recently looking for a signed Bowen shirt in a frame. Not only was it delivered a few days after paying, but the price was very reasonable for such a classy product. Martyn was very quick to answer any questions I had and he helped resolve them without any problems. If you’re wanting a signed shirt, look no further.
Thanks again to the Hobbs team and I would definitely consider buying again from Hobbs Memorabilia in the future. COYI⚒️🙌

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Hobbsy not just a West Ham fan his like…

Hobbsy not just a West Ham fan his like a family member and he takes that into his business. Every job is personal and he goes above and beyond to not only ensure the highest standards of craftmanship but that every detail of perfection and personalisation is met. Top service start to finish, and my garden bar is now the ultimate project completed. COYIs.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful product

Wow, what an awesome site, ordered the spurs Europa league replica, got discount code, it arrived today, its awesome, well made, and packed securely, just ordered 2nd for son in law, bring on Christmas

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

I bought my partner the signed Bowen…

I bought my partner the signed Bowen europa league legend framed shirt for his 30th Birthday and Oh Boy it did not disappoint. To the point Like even I was taken aback how stunning it was once we unboxed it!

Framing and product- Absolutely immaculately done.

Communication- Martyn was great the whole time kept me in the loop with updates EVERY Step of the way.

Delivery- Was smooth, although it was a day late and came on my partners birthday yesterday instead of the evening before. This of course was out of Martyn's hands as there was an issue once it was with FedEx, But Like I said martyn kept me in the loop. Very apologetic and keeping it professional.

110% 5** Review!
Definitely will be reordering in the near future.

Thanks again HOBBS MEMORABILIA!

October 24, 2025
Rated 5 out of 5 stars

Got in touch with Hobbs memoribilia to…

Got in touch with Hobbs memoribilia to frame a shirt for me and I could not be happier with what I got, Martyn could not have done enough for me was in constant touch and he followed my wishes to a t. I cannot thank him and Hobbs enough for what they did and I will definitely be using them in the future. If anyone wants shirts framed then look no further.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Liverpool Champion Medal

Bought the framed Liverpool prem champions medal for one our mates 60th birthday and he absolutely loved it. Cheers Martyn for another quality product and quick delivery. COYI’s ⚒

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Bowen & Antonio merchandise

Martin made me a couple of pieces and when I collected them the product was first class. Nothing too much trouble. Couldn’t recommend highly enough! ⭐️⭐️⭐️⭐️⭐️

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent products

Excellent products, well framed, competitive pricing. Great and easy communication with Martyn and his team. Always an easy process and the items are superb. Have bought many items and will continue to do so. Continually updating their website and they do occasional brilliant discounts if you keep your eye on their social media platforms. Highly recommended company

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

This is a great company to deal with

This is a great company to deal with, very personable. Had a special request to source a shirt signed by a particular past player for a special reason. Martyn was able to accommodate this request and everything was done is good time.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Gazza Photo

I ordered a sign framed Gazza photo on a Monday and received it on the Thursday. Quick and easy process from start to finish. Highly recommend.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service from beginning to end from Martyn with my order. Once I had ordered the product it came a couple of days later. Prompt delivery and delivered with no problems. Order was of high quality and very well packaged. I would definitely order again and recommend Hobbs memorabilia to my friends and family

October 9, 2025
Unprompted review
Rated 2 out of 5 stars

Quality products but awful service.

I’ve brought from Hobbs memorabilia twice and both times I’ve had a terrible experience when it comes to wait times and over all customer service. I ordered a framed shirt on the website, Martyn contacted me to confirm stating the order would be delivered in approximately 2 weeks…. 10 weeks went by, with lots of chasing and eventually my item was delivered however the wrong frame was sent. (Very disappointing considering this was clear on the order form and confirmed in a text with Martyn) Martyn tried convincing me to keep it as it was as it was still nice, however I returned instantly as it wasn’t what I had ordered. I then had to wait another 12 weeks for the item to be sorted and returned with weekly messages having to chase! Lied to many times about it being dispatched when it hasn’t been. I think it was actually over 6 months in total before I received my item. LOVED the product but god awful customer service and turn around times. No compensation offered which I had to pressure for as I felt undervalued as a customer.

Ordered a second item about a year later which again I was buzzing about. From payment to receiving item was 3 months! Item arrived damaged… returned and then waited another month with excuse after excuse about how certain parts were out of stock.

Quality items but overall poor customer service. This is a company about bulk selling, you’re not valued as a customer what so ever.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to Hobbsmemorabilia!

Thanks to Martyn for the Crystal Palace FA Cup medal presentation.
I ordered this for my son following the game.
Once received this beautifully framed item brought back all the memories of that day for the whole family and my youngest son was speechless and really emotional.
Such a special item I can’t thank Martyn enough for the superb service .
Cheers
Paul

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Tottenham Europa League Winners Presentation

Extremely pleased with my recently purchased Tottenham Europa League winners presentation. I had to get something to mark the special occasion and this frame is perfect. Great quality medal, great pictures and framed beautifully! Quick delivery and brilliant customer service. Massive thanks to Martyn and his team! 10/10!

August 8, 2025
Unprompted review

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