Hockeystore Reviews 39

TrustScore 3.5 out of 5

3.6

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Company details

  1. Hockey Store

Written by the company

Hockeystore ble grunnlagt i 2015 i Jönköping, med mål om å skape en spesialistbutikk der hockeyspillere kunne finne alt fra sjeldent tilbehør til de nyeste hockeykøllene og skøytene. Konseptet ble en suksess og utviklet seg raskt til å bli en av landets største hockeybutikker. I begynnelsen av 2018 forlot Hockeystore Team Sportia-organisasjonen og er nå en del av Spobik AB. Hos Hockeystore finner du alltid de nyeste og beste produktene fra de ledende leverandørene. I sortimentet finner du alt for deg som spiller på elitenivå til den som akkurat skal begynne på hockeyskolen. Vi tester mange av produktene på isen for å sikre den beste ytelsen i utvalget vi tilbyr. Vi vet at ikke alle byer i vårt langstrakte land har luksusen av en skikkelig hockeybutikk. Vi vet også hvor praktisk det er å sitte hjemme og klikke hjem sine kjøp, derfor ønsker vi å tilby en rask og smidig netthandel som er enkel å handle på. Hele veien fra ditt første besøk på hockeystore.no til du har pakket opp pakken hjemme, skal være en så behagelig opplevelse som mulig.


Contact info

3.6

Average

TrustScore 3.5 out of 5

39 reviews

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Replied to 80% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Horrible service

Not impressed to say the least.
When you order something, even when it says it's in stock, it often takes many days until itæs shipped. And no info if you are not actively polling. Then you just get told that it's not in stock and they have to order so it takes up to 10 days.
but even worse, I bought a top TRUE goalie stick for my son, which broke after just a few practices. and it broke in a way it should NEVER brake if it's not a factory error.
but of course they just make it easy for them and claim it's normal wear and tear.
I have been into hockey for a while and know what normal wear and tear is, vs what's not.
what makes me specifically angry is that they didn't even take the time to contact TRUE in this case, or reviewed my message, as the response came so fast that this was impossiible. Itæs good there are other stores out there I can spend my money on instead.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Recommended - A+

Excellent communication. Product delivered on time and exactly as described. I plan to buy from hockstore.no again!

November 24, 2024
Unprompted review
Hockeystore logo

Reply from Hockeystore

Hello Brian,
Thank you for your feedback! We're thrilled to hear that you had a great experience with our communication and that the product was delivered on time and as expected. We look forward to see you again in the future! 😊

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