Hockridge Appliance Centre Reviews 

146
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The guys brought the washer right into the kitchen so my husband could conect it Nice freindly helpful chaps Will be ordering the dryer soon so will see the delivery men agai i told them thank y... See more

Rated 5 out of 5 stars

Our large chest freezer broke down - full of food - during the Covid-19 lockdown. Argos, a.o. and John Lewis were all completely sold out. We found Hockridge appliance centre online, and placed an... See more

Rated 5 out of 5 stars

These guys never let me down. Another major holiday, another disaster! (Last time the oven broke over the Easter weekend) This time our fridge/freezer broke over the Christmas weekend. Ordered online... See more

Company replied

Rated 5 out of 5 stars

Face to face customer service, how refreshing. Friendly and knowledgeable expert advice and price matching to boot. Look online but shop local and support your local retailers. As the saying goes,'Use... See more

Company details

  1. Appliance Store
  2. Appliance Repair Service

Information provided by various external sources

Hockridge Appliance Centre Your Local Euronics Centre based in Launceston, Cornwall, for TVs, Washing Machines, Washer Dryers, Tumble Dryers, Dishw...


Contact info

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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4.9

All reviews

(146)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Speedy delivery

Bought a cooker from their website overnight after an accident with my cooker. They rang the next morning to arrange delivery for the next day that was suitable for me. Perfect service and old cooker taken away too.

August 6, 2023
Rated 5 out of 5 stars

Exceptional…

Exceptional customer service from start to finish. I bought it for my daughter who lives in Altarnun, I wish we had a company like yours in Wiltshire

July 5, 2023
Rated 5 out of 5 stars

Easy to order. Local business.

Easy to order.
Speedy delivery, as I live locally was extremely pleased to have my washing machine arrive in 1 hour 40 minutes from ordering it. The delivery men were really good and very helpful.

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Would thoroughly recommend

I placed the order online on a Thursday evening and received a call 10 minutes later to confirm and make the payment. I could have had the delivery the next morning, however, I was going to be out and arranged for delivery the following Tuesday. I was kept updated and the washing machine arrived on time, was plumbed in and tested.

March 2, 2023
Rated 5 out of 5 stars

Shop local -

Face to face customer service, how refreshing. Friendly and knowledgeable expert advice and price matching to boot. Look online but shop local and support your local retailers. As the saying goes,'Use them or lose them'. It's so good to talk to someone who values your custom and is there to help and support you. Next time you go to "click & and buy", just remember the frustration that follows when you're trying to liaise with a ChatBot !

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

This was the first time that I've had any dealings with Hockridge Appliance Centre. I spoke with Karl, who was very professional, extremely helpful and happy to 'go that extra mile'. All in all an excellent service.
Thank you.

January 9, 2023
Unprompted review
Rated 5 out of 5 stars

Super friendly service

Super friendly service and a great team! Made a phone call about an item that was out of stock on line and they thankfully had one in store reserved it with no problems for me straight away! Absolute ode savers!

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

Top Marks all round

We had been looking online for a Belling double oven but after talking through our options with a very helpful lady at the shop we discovered that after saving almost £150 on delivery, disposal and installation, as compared with a well known online retailer, we could actually afford a much better quality oven.
Even better they could deliver and install it the very next day for just £20.
The following day two really helpful guys turned up bang on time and had it up and working in next to no time.
It just goes to show that it often pays to look local for a good price and really great customer service.

September 3, 2022
Unprompted review
Hockridge Appliance Centre logo

Reply from Hockridge Appliance Centre

Hi Mike, thanks for you positive review, I'm glad you have been pleased with the service. Karl

Rated 5 out of 5 stars

Phoned on a Thursday and even though…

Phoned on a Thursday and even though their engineer was on holiday they still managed to fit me in on Monday. The chap that came was very polite (forgave me for my greasy oven!! Thank you!!!) and had the whole job done within an hour. Even better, it was very very good value. Less than half what the manufacturer would’ve charged me for the repair. Big thanks to them. Highly recommend

August 15, 2022
Unprompted review
Rated 5 out of 5 stars

Totally efficient.

June 7, 2022
Hockridge Appliance Centre logo

Reply from Hockridge Appliance Centre

Hi Lesley, thanks for your review, I'm glad you have been pleased with the service.

Rated 5 out of 5 stars

Outstanding sales and service!!

Purchased 2 appliances from them when I moved here just over 2 years ago - Karl patiently answered all my questions and delivery and installation were prompt and professional. Called yesterday for a dead dryer - Karl calmly assessed the situation and sent Andrew out within 24 hours, who professionally (and non-judgementally!) sorted the 2 issues out immediately. Highly recommend Hockridge for their personal and professional local family business - you have a customer for life!

February 22, 2022
Unprompted review

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