Fantastic from start to finish. Brought many cars over the years but never from here, which is on my doorstep. Can't speak highly enough from the service, consideration and transparency compared to ot... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I did consider writing a review of my experience with Hodsons as I have done on Google reviews earlier,but they only respond to nice reviews so I won't waste my time.🙁 Fair play to Hodson Ford,they... See more
I brought a car from hodsons. Charles helped us from start to finish. Customer service was excellent explained everything to us. Very pleased with them would highly recommend 😀
Five star service from Mike Travelled down to purchase truck from Newcastle and he made the purchase super smooth and effortless so we could travel back without any delay Couldn't recommend any hi... See more
Company details
Written by the company
Ford Sales, Service and accident repair
Contact info
wolverhampton road, st195ns, staffs, United Kingdom
- 01785712244
- reecewithers@hodsonford.co.uk
- hodsonford.co.uk
4.5
Excellent
200 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
New car puma
From start to finish I’m very happy with the help from Kerry Sargent who took the time and guided me through the building of new puma to make the car the way I wanted with all the options ticked can’t fault the service and even got car 4 weeks early,
Thanks again big thumbs up👍👍
August 5, 2021
Unprompted review
Reply from Hodsons of Penkridge
Thank you so much for your review, we will make sure your feedback is passed to our Sales Manager
Should you require any further assistance with your vehicle please do not hesitate to contact us.
Kind regards
Hodson Ford
HODSON FORD DID A FANTASTIC JOB ON MY FOCUS NEW DOOR…
HODSON FORD DID A FANTASTIC JOB ON MY FOCUS NEW DOOR , IM IN THE TRADE MYSELF,, BODYSHOP,, FROM START TO FINISH NO PROBLEMS ... THE ONLY THING THEY MISST WAS TO PUT BACK ON MY FRONT WING CLEAR STONE CHIP FOIL,, BUT AT LEAST THEY TOOK IT OFF MOST BODYSHOPS TEND TO LAQUER OVER THEM,,BUT AS I HAD ONE AT WORK IT ONLY TOOK 30 SECONDS TO FIT ,, WELL DONE HODSONS IF I NEED INSURANCE WORK I WILL BE BACK
August 3, 2021
Unprompted review
Reply from Hodsons of Penkridge
Thank you so much for your review, we will make sure your feedback is passed to our Bodyshop Manager.
We look forward to you using our services in the future, in the meantime should you require any further assistance please do not hesitate to contact us.
Kind regards
Hodson Ford
GOOD COMMUNICATION THORUGHOUT.
I FOUND THE GARAGE TO BE RESPOSIVE TO ANY QUEIRIES AND KEPT ME INFORMED THROUGHOUT THE WHOLE PROCEDURE AS DID ENTERPRISE HIRE CAR COMPANY WHO WERE ALSO VERY PRO-ACTIVE. I AM VERY PLEASED WITH THE STANDARD OF THE REPAIR AND WOULD RECOMMEND THIS GARAGE.
August 2, 2021
Unprompted review
Reply from Hodsons of Penkridge
Thank you so much for your review, we will make sure your feedback is passed to our Bodyshop Manager.
We look forward to you using our services in the future, in the meantime should you require any further assistance please do not hesitate to contact us.
Kind regards
Hodson Ford
Excellent service all round
Excellent service all round. Arrived a little late due to traffic but it was not any problem. Service was carried out in the time suggested and all the staff were friendly and helpful. Following the service I received a video via email of the technician working on my car and explaining what he was doing. All in all a very good experience (apart from the traffic) and at a very competitive price too.
August 1, 2021
Unprompted review
Reply from Hodsons of Penkridge
Thank you so much for your review, we will make sure your feedback is passed to our Service Manager.
We would like to take the opportunity to thank you for your custom and look forward to assisting you in the future.
Kind regards
Hodson Ford
Quality bodywork repair
Repair carried out very well, quality finish. Pleased with the work carried out. My car was spotless upon return. Sharon was pleasant and helpful when in contact with me any communications.
July 28, 2021
Unprompted review
Reply from Hodsons of Penkridge
Thank you so much for your review, we will make sure your feedback is passed to our Bodyshop Manager.
We look forward to you using our services in the future, in the meantime should you require any further assistance please do not hesitate to contact us.
Kind regards
Hodson Ford
Everything alright but the tyre sensors…
Everything alright but the tyre sensors check. I have a problem but the technician has only made a resetting on the dashboard without check the sensors properly. Then, after some miles, the problem returned.
July 14, 2021
Unprompted review
Service and MOT
Service and MOT completed, no hassle, easy to speak with and organised.
July 1, 2021
Unprompted review
Reply from Hodsons of Penkridge
Thank you so much for your 5 star review, we will make sure your feedback is passed to our Service Manager
We would like to thank you for your custom should you require any further assistance please do not hesitate to contact us .
Kind regards
Hodson Ford
Excellent and friendly staff…
I have been dealing with Hodson's at Penkridge for a few years, and each time they are excellent. No pressure to buy, or take out any policies that you don't want.
Always very welcoming and friendly.
They keep you updated on your vehicle's progress when it's being serviced and inform you of any problems and ask if you want them fixing. So no surprises when you go to pick it up.
June 26, 2021
Unprompted review
Reply from Hodsons of Penkridge
Thank you so much for your review, we will make sure your feedback is passed to our Service & Sales Managers.
We would like to take the opportunity to thank you for you loyal custom over the years and look forward to assisting you in the future.
Kind regards
Hodson Ford
A wonderful service…
A wonderful service was given by this company. The staff are very helpful and nothing was too much trouble.A beautiful bodywork repair after our car was hit at the rear.
June 25, 2021
Unprompted review
Reply from Hodsons of Penkridge
Thank you so much for your review, we will make sure your feedback is passed to our Bodyshop Manager.
We look forward to you using our services in the future, in the meantime should you require any further assistance please do not hesitate to contact us .
Kind regards
Hodson Ford
Reply from Hodsons of Penkridge
Thank you so much for your review, we will make sure your feedback is passed to our Bodyshop Manager.
We look forward to you using our services in the future, in the meantime should you require any further assistance please do not hesitate to contact us.
Kind regards
Hodson Ford
Rang and spoke to Barry explained i was…
Rang and spoke to Barry explained i was intrested in the mondeo, invited me up for a test drive. Very Customer friendly, very helpful. Purchased vehicle just waiting to collect it.
June 6, 2021
Unprompted review
Reply from Hodsons of Penkridge
Thank you so much for your review, we will make sure your feedback is passed to our Sales Manager
We look forward to seeing you again when you come to collect your Mondeo.
Kind regards
Hodson Ford
Hodsons are a first class dealership…
Hodsons are a first class dealership and are customer focused. My car has just been in for an interim check. The staff are polite. A courtesy car was available. Contact was made once the car was available for collection. Simply a pleasure to deal with.
April 29, 2021
Unprompted review
Reply from Hodsons of Penkridge
Thank you so much for your review, we will make sure your feedback is passed to our Service Manager
We look forward to you using our services in the future, in the meantime should you require any further assistance please do not hesitate to contact us .
Kind regards
Hodson Ford
Quality Setvice
Purchased my car from them 5 years ago and take it back for service which is always competitive in price, efficient and are kept informed through out the process. The staff are friendly, polite and helpful and would recommend this company.
April 20, 2021
Unprompted review
Reply from Hodsons of Penkridge
Thank you so much for your review, we will make sure your feedback is passed to our Service Manager
We look forward to you using our services in the future, in the meantime should you require any further assistance please do not hesitate to contact us .
Kind regards
Hodson Ford
Always good service from all involved
April 18, 2021
Unprompted review
Reply from Hodsons of Penkridge
Thank you so much for your review , we will make sure your feedback is passed to our Service Manager
We look forward to you using our services in the future, in the meantime should you require any further assistance please do not hesitate to contact us .
Kind regards
Hodson Ford
Some 1 went in the rear of my car they…
Some 1 went in the rear of my car they repaired my boot boot didn't open it does now it perfectly done came back looking fresh very happy thank you it did take 2 weeks for the repair to get done but worth the wait propa job
April 16, 2021
Unprompted review
Reply from Hodsons of Penkridge
Thank you so much for your review , we will make sure your feedback is passed to our Bodyshop Manager.
We look forward to you using our services in the future, in the meantime should you require any further assistance please do not hesitate to contact us .
Kind regards
Hodson Ford
Excellent service from beginning to end…
Excellent service from beginning to end of repairs, thanks
April 9, 2021
Unprompted review
Reply from Hodsons of Penkridge
Thank you so much for your review , we will make sure your feedback is passed to our Bodyshop Manager.
We look forward to you using our services in the future, in the meantime should you require any further assistance please do not hesitate to contact us .
Kind regards
Hodson Ford
Happy Customer…
Recently bought a used car from Hodson Ford during lockdown. I was a little concerned due to being unable to properly inspect inside the car, that things needing attention might be missed. Andy the salesman who I dealt with was upfront and told me of a door repair that needed doing. Once I
collected the car it had to go back in twice more during the first 2 weeks for minor issues that I found but both times Andy and the Service Dept were very helpful and apologised for me having to go back again. All the issues were sorted quickly and I wasn’t once made to feel like I was being a nuisance. I would highly recommend Hodson Ford
March 24, 2021
Unprompted review
Reply from Hodsons of Penkridge
Thank you so much for your review , we will make sure your feedback is passed to our Service Manager & Sales Manager.
We look forward to you using our services in the future, in the meantime should you require any further assistance please do not hesitate to contact us .
Kind regards
Hodson Ford
bodywork repairs
Had my car in for bodywork repairs, the timing was a little longer than expected but this wasn’t down to the garage themselves. Amazing service from Sharron who kept me up to date the whole time with what was going on.
I’m so so happy with my car, honestly looks brand new again! Thank you!
February 25, 2021
Unprompted review
Reply from Hodsons of Penkridge
Thank you so much for your kind review , we will make sure your feedback is passed to our Manager in the Accident Repair Centre.
We look forward to you using our services in the future, in the meantime should you require any further assistance please do not hesitate to contact us .
Kind regards
Hodson Ford
I had never heard of this company who…
I had never heard of this company who repaired my car after an accident and what a fantastic first class repair they did can’t praise them enough. They even valeted inside and out before delivering it back to me.
Such a professional and caring service (l thought these type of companies had disappeared).
Thank you Hodsonford for such professional and caring staff.
February 23, 2021
Unprompted review
Reply from Hodsons of Penkridge
Thank you so much for your review , we will make sure your feedback is passed to our Manager in the Accident Repair Centre.
We look forward to you using our services in the future, in the meantime should you require any further assistance please do not hesitate to contact us .
Kind regards
Hodson Ford
I have a service plan
I have a service plan. My Ford Focus was collected from my home, brought back to me at the appointed times and the 2-year service was completed smoothly. I have used Hodson Ford for many years and have always been very pleased with the service provided and the quality of their work. I am particularly impressed by the after-service online video of the inspection of the car!
February 20, 2021
Unprompted review
Reply from Hodsons of Penkridge
Thank you so much for your review , we will make sure your feedback is passed to our Service Manager.
We look forward to you using our services in the future, in the meantime should you require any further assistance please do not hesitate to contact us .
Kind regards
Hodson Ford
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.