My experience with Hola was exceptional. I admired how the medical team was fast and efficient, and cheap in setting appointments with doctors. The doctor was very professional. What would take week... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
It was great how I was informed how much longer before I was seen. Dr S was friendly and professional considering it was 3am! ;) It was also bulk billed. Given that I only needed a course of antibioti... See more
Company replied
My husband was feeling very unwell and at 4am the only option was to go to the hospital even though he wasn't sick enough for a hospital nor did he want to get out of bed. Within 10 mins he was... See more
Hola Health provides a brilliant service. My husband was in agony due to piriformis syndrome, which he has had before. The doctor who rang him from Hola Health was very thorough and provided him w... See more
Company details
- Family Practice Physician
- General Practitioner
- Medical Certificate Service
- Online Pharmacy
- Online Prescription Medication Vendor
- Physician Referral Service
Written by the company
The easiest way to see a GP. Online within minutes, 24/7. Whether you need a medical certificate, prescription, referral or simply GP care - Hola provides expert care anytime, anywhere. Download the Hola Health app to start.
Trusted by over 1,000,000+ customers.
Written by the company
- Connect with AHPRA-registered practitioner online
- Hola Health delivers fast, secure and AHPRA-registered practitioner-led online healthcare, anytime, anywhere. From sick notes and prescriptions to GP referrals, our medical practitioners are here when you need them most.
Contact info
79 St Georges Terrace, 6000, Perth, Australia
- support@hola.health
- hola.health
Get medical advice in minutes, 24/7
4.2
Great
577 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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So easy to use the app
So easy to use the app. Very quick response and doctor explained all I need to know. Script and sick certificate came through to me immediately.
June 9, 2026
Negligence and lack of concern.
I waited a long time for my phone call the entire conversation lasted 2 minutes I needed antibiotics for a chest infection, explained I was allergic to penicillin, anaphylaxis so essentially potentially fatal. Script was sent through luckily I decided against using the delivery service as I would have received the potentially deadly antibiotics and taken them without concern. I went to the pharmacy and to the pharmacists horror explained I couldn’t take them and I would need to have another script provided as they were unable to contact the doctor on the script. I emailed hola support and the concern of negligence was brushed off and I was simply told you will receive and different script shortly.
June 1, 2026
Good consultation
Good consultation, but the receipt should be better and properly (pdf).
May 29, 2026
Easy and convenient
Easy and convenient. Only had to wait for a short time to speak with a doctor - who was very helpful. The prescription was sent straight to my phone. Will be happy to use Hola again.
June 2, 2026
Quick and easy
May 30, 2026
Really dissapointing experience
Really dissapointing experience, was sick with covid an needed a prescription for antiviral medication. Download the app and entered my details, during the consult the doctor said she's was having problems with my Medicare card and couldn't issue a prescription, said she would call me back. This never happened, I emailed the help centre and was never assisted, they just took my money and never bothered calling m as promised, I won't be back.
June 9, 2026
Unprompted review
I applied for a medical certificate…
I applied for a medical certificate which I was led to believe was signed by a dr or nurse practitioner. The person who signed was an rn. I work for gov and they won’t accept it. The person who responded via email was quite blunt and unsympathetic. Told me to do a Telehealth. Would never use again.
June 2, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
my appointment was handled very quick…
my appointment was handled very quick and fuss free thank-you
June 1, 2026
Reply from Hola Health
Hi Shelley,
Thank you for taking the time to share your experience with Hola Health. We're delighted to hear we could assist you and appreciate your support.
Regards
Team Hola Health
I had an appointment within 15 minutes…
I had an appointment within 15 minutes and I was very happy with the outcome - a quick helpful consultation, a prescription immediately at a reasonable cost.
May 25, 2026
Reply from Hola Health
Hi Caroline,
Thanks for your kind review. We're glad you had a positive experience and look forward to helping you again whenever you need us.
Regards
Team Hola Health
Professional and helpful.Responsive and…
Professional and helpful.Responsive and easy to deal with.
May 29, 2026
Reply from Hola Health
Hi Nada,
Thank you for your support and for sharing your experience. We appreciate your trust in Hola Health.
Regards
Team Hola Health
My issue was resolved quickly and…
My issue was resolved quickly and efficiently by the doctor
May 24, 2026
Reply from Hola Health
Hi Nicola,
We truly appreciate your feedback. Thank you for choosing Hola Health for your healthcare needs.
Regards
Hola Health
The first time using this service was…
The first time using this service was absolutely brilliant - I had left me psoriasis medication at home and i was away travelling for 3 months - I’m so grateful to have received attention and script
June 4, 2026
Reply from Hola Health
Hi Denise,
Thank you for your positive review. We appreciate your feedback and are pleased that our service met your expectations.
Regards
Team Hola Health
Amazing service
Super easy to book and was extremely happy with the speed of actually getting to speak to a doctor. All done in 15 minutes. Highly recommended and will use this amazing service again
May 28, 2026
Reply from Hola Health
Hi Pearson,
We're delighted to hear you had a positive experience. Thank you for trusting Hola Health with your healthcare needs.
Regards
Team Hola Health
Good value
Hola booking website was very easy to use. I got to speak with a doctor within about 15 minutes, and the price was very reasonable. I received my script pretty much straight away too.
May 23, 2026
Reply from Hola Health
Hi Sue,
Thank you for your review. We look forward to supporting you again whenever you need us.
Regards
Team Hola Health
Reference
Very quick, very helpful would highly recommend.efficient from start to finish.
May 15, 2026
Reply from Hola Health
Hi Daniel,
We appreciate you taking the time to share your experience. Thank you for your support.
Regards
Team Hola Health
Fantastic service doctors really care…
Fantastic service doctors really care and listen to your needs
June 1, 2026
Reply from Hola Health
Hi Darren,
Thank you for your positive review. We appreciate your feedback and are pleased that our service met your expectations.
Regards
Team Hola Health
Bulk-billed prescription consultation…
Bulk-billed prescription consultation in 15 minutes, what’s not to love?
June 1, 2026
Reply from Hola Health
Hi Rebecca,
Thank you for your review. We look forward to supporting you again whenever you need us.
Regards
Team Hola Health
Reply from Hola Health
Hi Brett,
We appreciate you taking the time to share your experience. Thank you for your support.
Regards
Team Hola Health
So easy and bulk billed
So easy and bulk billed! Less than 10 mins and I got the script I needed.
Incredibly helpful.
May 31, 2026
Reply from Hola Health
Hi Finn,
Thank you for your review. We look forward to supporting you again whenever you need us.
Regards
Team Hola Health
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